Luciano Tours and Travel
- Located In:
- Size:
- 5-10 employees (Founded in 2007)
- Member Of:
- ATTA, ZTB, CBI, Go Zambia & Travelife
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $90 to $552 per person per day (USD, excl. int'l flights)
Reviews
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Email Alan Wagmeister | 35-50 years of age | Experience level: 2-5 safaris
The Bust Their Butts for You!
This is the second time I have worked with Shadrkck and he does everything he can. Say you want to go on a MicroFlight tomorrow, he makes it work for you. The photo safari to Chobe in Botswana was a great time. I had done this before but this time it was even better. First, you do the drive through the park, then you go on a boat up the Chobe River and see a whole different view which was amazing. I will say everything we wanted to do , they made happen!
Reply from Luciano Tours and Travel
Posted on Jun 27, 2017Dear Alan,
Thank you for the feedback. We are glad that you gave Luciano Tours & Travel the opportunity to showcase a truly warm Zambian hospitality once again. Hope to meet again next year.
Shadrick
Email Sam | 20-35 years of age | Experience level: 2-5 safaris
Perfect Safari to Chobe which ran smoothly at all stages
We were offered a cheaper last minute rate to go on a 1 day 1 night safari to Chobe national park from Livingstone. Everything from the transfer to the safari itself ran seamlessly. Chobe national park is beautiful and we were lucky enough to see 3 of the big 5. The campsite was idyllic and the tents spacious and comfortable. I have Seen many a beautiful starry nights before but I have never seen stars quite like the ones we saw here.. Nothing short of awesome. The guide, TK, was both knowledgable and enterntaining. Would thoroughly recommend to anyone hoping to visit Chobe national park from Livingstone.
Reply from Luciano Tours and Travel
Posted on Jun 27, 2017Dear Sam,
Thank you for the feedback. We are glad that all went well with your safari. Thank you for choosing Luciano Tours & Travel. We hope to be of service again on your next visit to our destination.
Regards,
Shadrick
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Email Mary | 20-35 years of age | Experience level: first safari
My first trip to Africa felt like a breeze because these guys know what they are doing!
I have nothing bad to say about Luciano Tours and Travel. Everyone we have met apart of this business has beeen absolutely wonderful. They have been patient and have catered to all of our needs. This is my first time to Africa and I never felt stressed or confused; they are really good about informing you of everything you need to know. I highly recommend using the services they provide - I promise you they will not disappoint!! Because of all the time we have spent together they have really started to feel more like family, which is part of what made my trip to Africa even more special. They care for you as if you were their own.
Reply from Luciano Tours and Travel
Posted on Jun 27, 2017Hi Mary,
Thank you for the feedback. It was an awesome experiencing showing you around my home country. I trust that you took with you pleasant memories of Zambia back home. Thank you for choosing Luciano Tours & Travel.
Regards,
Shadrick
Email Jonathan | 35-50 years of age | Experience level: over 5 safaris
A highly professional, world class service that is miles ahead of the rest, delivered with a smile.
Luciano ran a highly professional service. Their staff are very friendly and the most courteous. The buses we used were in excellent condition. They were able to keep to strict time lines and handled international delegates to the satisfaction of everybody. Their service is truly world class and miles ahead of their peers in the industry.
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Email Rachel | 20-35 years of age | Experience level: over 5 safaris
Everything was taken care of and I could just enjoy my vacation.
Communication with Luciano Tours and Travel was always prompt and helpful. They answered all my questions and helped me plan my trip to make the most of our time. They were flexible when we had to change plans, because that happens when you are trying to coordinate 4 different people's schedules. They took care of all the logistics and had a schedule ready to give us when we arrived so that I could enjoy my time. They were always on time and the services they recommended for different activities were amazing. I didn't have to worry about any of the details. They picked us up for every activity and made sure we knew where to go when. They listened to what we wanted from our trip and helped make sure we got it at a good price without having to spend a lot of time shopping around. Overall, excellent service. I would recommend Luciano to anybody looking for an amazing trip to Victoria Falls.
Email Virginia Wilson | 50-65 years of age | Experience level: over 5 safaris
Extremely professional
I used Luciano Tours to book my day trip to Chobe National Park in Botswana, Devils Pool High Tea at Vic Falls and Cheetah experience. My driver, Thomas, was extremely knowledgeable, an excellent driver and went out of his way to help me with any request, always on time - waited for me all day at the border and collected me after the High Tea on Livingstone Island, which I didn't expect. The other drivers who collected me through tours I organised through Luciano were always on time. I can only give a high recommendation to everyone to use them. I used Wild Horizons for one of my Horse safari bookings and was not impressed by them - they arrived late, took me for my ride at 10am instead of 9am consequently I finished in the heat of the day and would never use them again. I am sorry I didn't use Luciano Tours for my Horse Safari booking
Email Krista | 20-35 years of age | Experience level: first safari
Amazing safari, very well oraganised & proffesional
The 3 day, 2 night safari in Chobe national park was fantastic. Our transport to & from Livingstone to Chobe ran smoothly. The camping facilities was really well set up and the food that was cooked was great! Shadrick was great as quickly responding to any questions I had via email before we departed. I would highly recommend!
Luciano Tours did an excellent job of helping us plan and experience our excursions in Livingstone.
Luciano tours helped us plan excursions for our time in Lusaka. We are a group of audiologists traveling to Chibombo region of Zambia to help people with their hearing health and give hearing aids where needed. We wanted to experience Victoria Falls at the end of our trip for some rest and relaxation. They assisted us with airport transfers to and from our hotel, hotel reservations and excursions. They were pleasant, punctual and easy to work with. Our trips occur annually and we expect to utilize them again next year.
My vacation was one of the most perfect vacations and I travel a lot - thanks to Shadrick!
Everything about my trip was perfection. Shadrick greeted me at the airport, got me through all border controls and obtained needed visas with no issues whatsover. He explained everything that was happening during the process so I wasn't nervous, given I was traveling alone. He always ensured I was happy and if there was ever a glitch in my schedule, an even better resolution was found. My trip was beyond expectations and much of that was due to Shadrick's professionalism and great customer service. I just wish I could have spent another week there!!
Genuine and helpful with our needs.
Based on the recommendation of a hotel in Livingstone, I was able to secure a cheaper rate for that same hotel through Luciano Tours & Travel. All communications with LT&T were by email from the UK, with a little trepidation on my part, hoping that things would work out okay, since this was my first trip to Zambia and I did not know fully what to expect in terms of service quality and efficiency. The various email queries I raised were all fully answered in a timely fashion, and the hotel - plus the river cruise also arranged through LT&T - were excellent and far better than I expected. I have no hesitation in recommending Luciano Tours & Travel.
Reply from Luciano Tours and Travel
Posted on May 21, 2016Dear Roger,
It was a pleasure making all the arrangements for your group. Am glad our service met your expectations. Thank you and best regards. Shadrick.