Luciano Tours and Travel
- Located In:
- Size:
- 5-10 employees (Founded in 2007)
- Member Of:
- ATTA, ZTB, CBI, Go Zambia & Travelife
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $90 to $552 per person per day (USD, excl. int'l flights)
Reviews
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Email Mary | 20-35 years of age | Experience level: first safari
My first trip to Africa felt like a breeze because these guys know what they are doing!
I have nothing bad to say about Luciano Tours and Travel. Everyone we have met apart of this business has beeen absolutely wonderful. They have been patient and have catered to all of our needs. This is my first time to Africa and I never felt stressed or confused; they are really good about informing you of everything you need to know. I highly recommend using the services they provide - I promise you they will not disappoint!! Because of all the time we have spent together they have really started to feel more like family, which is part of what made my trip to Africa even more special. They care for you as if you were their own.
Reply from Luciano Tours and Travel
Posted on Jun 27, 2017Hi Mary,
Thank you for the feedback. It was an awesome experiencing showing you around my home country. I trust that you took with you pleasant memories of Zambia back home. Thank you for choosing Luciano Tours & Travel.
Regards,
Shadrick
Genuine and helpful with our needs.
Based on the recommendation of a hotel in Livingstone, I was able to secure a cheaper rate for that same hotel through Luciano Tours & Travel. All communications with LT&T were by email from the UK, with a little trepidation on my part, hoping that things would work out okay, since this was my first trip to Zambia and I did not know fully what to expect in terms of service quality and efficiency. The various email queries I raised were all fully answered in a timely fashion, and the hotel - plus the river cruise also arranged through LT&T - were excellent and far better than I expected. I have no hesitation in recommending Luciano Tours & Travel.
Reply from Luciano Tours and Travel
Posted on May 21, 2016Dear Roger,
It was a pleasure making all the arrangements for your group. Am glad our service met your expectations. Thank you and best regards. Shadrick.
Gem of a travel agent!
We used Luciano Travel and Tours on a recommendation from a colleague, so were not sure of the level of service to expect. We booked a last minute visit to the Royal Livingstone Hotel in Zambia, and Shadrick Luyanga exceeded all our expectations. I would recommend him to anyone planning an African safari. The company is professional and efficient and they provided fantastic service, from meeting us at the airport in Zimbabwe, driving us through the border post and dealing with all aspects of our stay at the hotel. Shamrock even collected some personal effects I had forgotten at the hotel, and arranged for them to be forwarded to me in Harare.
What a lucky find!
Reply from Luciano Tours and Travel
Posted on May 21, 2016Dear Satisfied Guest,
It is a pleasure to learn that our service exceeded your expectation. We hope you have another chance to travel to our beautiful country again.
Best regards,
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Email American Group Organizer | 65+ years of age | Experience level: over 5 safaris
Owner of Luciano Tours, Shadrick, arranged everything to perfection for our American group.
Before we arrived, Shadrick of Luciano Tours wrote us excellent emails about all of our requests for sightseeing
in Zambia. He insured that we had the best accommodation available in our Livingstone Hotel, had our transportation organized perfectly for sightseeing, the Falls, walking with the lions and airport transfers.
Our group would give Shadrick and his company a 10 for the work he did and the results he gained.
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50-65 years of age | Experience level: first safari
Magnificent service with an incredibly thoughtful, intelligent and well informed local staff.
While on temporary assignment in Zambia with my employer, I took the opportunity to visit Livingstone. My company highly recommended Luciano Tours & Travel for all local activities, saying it was the only service provider they used in Livingstone. The reasons for the high praise were immediately evident. Their service was prompt and courteous with extraordinary attention to detail, but even more impressive to me was that the Luciano Tours & Travel associates were all local with an impressive wealth of knowledge and an apparent pride for their home. They made my experience worry free and unforgettable. Many thanks!
Reply from Luciano Tours and Travel
Posted on May 21, 2016Dear Annie Rainey,
It is a pleasure to learn that you had a pleasant experience and that our service exceeded your expectations. We hope we have another chance to meet again.
Best Regards,
Shadrick