Luciano Tours and Travel
- Located In:
- Size:
- 5-10 employees (Founded in 2007)
- Member Of:
- ATTA, ZTB, CBI, Go Zambia & Travelife
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $90 to $552 per person per day (USD, excl. int'l flights)
Reviews
US
50-65 years of age | Experience level: first safari
Magnificent service with an incredibly thoughtful, intelligent and well informed local staff.
While on temporary assignment in Zambia with my employer, I took the opportunity to visit Livingstone. My company highly recommended Luciano Tours & Travel for all local activities, saying it was the only service provider they used in Livingstone. The reasons for the high praise were immediately evident. Their service was prompt and courteous with extraordinary attention to detail, but even more impressive to me was that the Luciano Tours & Travel associates were all local with an impressive wealth of knowledge and an apparent pride for their home. They made my experience worry free and unforgettable. Many thanks!
Reply from Luciano Tours and Travel
Posted on May 21, 2016Dear Annie Rainey,
It is a pleasure to learn that you had a pleasant experience and that our service exceeded your expectations. We hope we have another chance to meet again.
Best Regards,
Shadrick
US
Email American Group Organizer | 65+ years of age | Experience level: over 5 safaris
Owner of Luciano Tours, Shadrick, arranged everything to perfection for our American group.
Before we arrived, Shadrick of Luciano Tours wrote us excellent emails about all of our requests for sightseeing
in Zambia. He insured that we had the best accommodation available in our Livingstone Hotel, had our transportation organized perfectly for sightseeing, the Falls, walking with the lions and airport transfers.
Our group would give Shadrick and his company a 10 for the work he did and the results he gained.
Gem of a travel agent!
We used Luciano Travel and Tours on a recommendation from a colleague, so were not sure of the level of service to expect. We booked a last minute visit to the Royal Livingstone Hotel in Zambia, and Shadrick Luyanga exceeded all our expectations. I would recommend him to anyone planning an African safari. The company is professional and efficient and they provided fantastic service, from meeting us at the airport in Zimbabwe, driving us through the border post and dealing with all aspects of our stay at the hotel. Shamrock even collected some personal effects I had forgotten at the hotel, and arranged for them to be forwarded to me in Harare.
What a lucky find!
Reply from Luciano Tours and Travel
Posted on May 21, 2016Dear Satisfied Guest,
It is a pleasure to learn that our service exceeded your expectation. We hope you have another chance to travel to our beautiful country again.
Best regards,
Genuine and helpful with our needs.
Based on the recommendation of a hotel in Livingstone, I was able to secure a cheaper rate for that same hotel through Luciano Tours & Travel. All communications with LT&T were by email from the UK, with a little trepidation on my part, hoping that things would work out okay, since this was my first trip to Zambia and I did not know fully what to expect in terms of service quality and efficiency. The various email queries I raised were all fully answered in a timely fashion, and the hotel - plus the river cruise also arranged through LT&T - were excellent and far better than I expected. I have no hesitation in recommending Luciano Tours & Travel.
Reply from Luciano Tours and Travel
Posted on May 21, 2016Dear Roger,
It was a pleasure making all the arrangements for your group. Am glad our service met your expectations. Thank you and best regards. Shadrick.
US
Email Mary | 20-35 years of age | Experience level: first safari
My first trip to Africa felt like a breeze because these guys know what they are doing!
I have nothing bad to say about Luciano Tours and Travel. Everyone we have met apart of this business has beeen absolutely wonderful. They have been patient and have catered to all of our needs. This is my first time to Africa and I never felt stressed or confused; they are really good about informing you of everything you need to know. I highly recommend using the services they provide - I promise you they will not disappoint!! Because of all the time we have spent together they have really started to feel more like family, which is part of what made my trip to Africa even more special. They care for you as if you were their own.
Reply from Luciano Tours and Travel
Posted on Jun 27, 2017Hi Mary,
Thank you for the feedback. It was an awesome experiencing showing you around my home country. I trust that you took with you pleasant memories of Zambia back home. Thank you for choosing Luciano Tours & Travel.
Regards,
Shadrick
Email Sam | 20-35 years of age | Experience level: 2-5 safaris
Perfect Safari to Chobe which ran smoothly at all stages
We were offered a cheaper last minute rate to go on a 1 day 1 night safari to Chobe national park from Livingstone. Everything from the transfer to the safari itself ran seamlessly. Chobe national park is beautiful and we were lucky enough to see 3 of the big 5. The campsite was idyllic and the tents spacious and comfortable. I have Seen many a beautiful starry nights before but I have never seen stars quite like the ones we saw here.. Nothing short of awesome. The guide, TK, was both knowledgable and enterntaining. Would thoroughly recommend to anyone hoping to visit Chobe national park from Livingstone.
Reply from Luciano Tours and Travel
Posted on Jun 27, 2017Dear Sam,
Thank you for the feedback. We are glad that all went well with your safari. Thank you for choosing Luciano Tours & Travel. We hope to be of service again on your next visit to our destination.
Regards,
Shadrick
US
Email Mary S. Willis, PhD | 50-65 years of age | Experience level: over 5 safaris
University Research Program
Luciano Tours and Travel is a wonderful company. I have used tour companies in a variety of countries around the world and from my experience, it doesn't get better than this. Mr. Shadrick Luyanga is very patient, flexible, and kind. He was always able to address our needs and adjust the program and the itinerary to maximize our experience. We were a group of 10 and this was the first time that Luciano Tours had assisted a university study program. I was impressed and grateful for the hard work, support, and planning provided by the company. I will use them each time I return to Zambia and can recommend Mr. Luyanga to all that have an interest in travelling to Zambia and/or neighboring countries. He impressed our group from the US, but also impressed our Zambian colleagues. That is not an easy task given cultural differences and perspectives. Mr. Luyanga is very professional and quite knowledgeable about all aspects of Zambian tourism. He can work with any budget and he gives thoughtful advice. I was also pleased to find a company owned and operated by Zambians. Fantastic trip that is due to a top-notch company and their effort in crafting a program that addressed our unique needs and interests. I am already planning another trip with Luciano Tours and Travel. They are excellent all around.
US
Email AC | 20-35 years of age | Experience level: first safari
Zambia Study Abroad
Shadrick, Maxwell and their crew could not have been better! He was an amazing guide and taught us so much about Zambia. He put up with a lot from our group and was always professional yet fun! Can't wait to go back and work with Shadrick again. Highly recommend Luciano Tours for anyone traveling to Zambia or Southern Africa!
US
Email Annie C | 20-35 years of age | Experience level: first safari
Study Abroad in Zambia
Shadrick did an amazing job assisting with everything to hotel accommodations to organizing dental visits for children we were working with. We took seven college students and two faculty to rural Zambia and Shadrick did such an amazing job of making sure students' and faculties' needs were met, that we made the most out of each experience, and were able to relax as well as study!
US
Email Gherry | 65+ years of age | Experience level: over 5 safaris
No Worries - All transfers and Activities covered beyond expectations!!!
I was very fortunate to lead 18 of my friends on a trip to Zambia/Zimbabwe/South Africa for three weeks. What an amazing adventure!! We had the great privilege of having Luciano Tours handle our group transfers to and from Livingstone Airport to the Royal Livingstone Hotel. The service did not stop at that point. Shadrick at Luciano Tours suggested activities that our group may enjoy during our short two night stay. Well, everything he suggested was "spot on." He emailed me back and forth over the months leading up to our visit and had everything so very well organized, priced, and so clear with directions. I loved working with him. The Zambezi River Cruise was fabulous! We did the 4:30 cruise with snacks and drinks and the sunset was beyond belief! We also enjoy the Livingstone Island Tour with the walk out to Angels' Pool. Devil's Pool was closed due to the amount of water and current. We had a fabulous time even hiking to the Angels' Pool and breakfast was delicious! I have the highest applauds to give this company, and especially Shadrick! When you find a truly honest company who goes beyond in helping you with everything, no matter if it is small or large, then you have found a treasure! That is how I feel about Luciano Tours. You will love working with this amazing company.
Reply from Luciano Tours and Travel
Posted on Oct 12, 2018Dear Gherry,
It is always great news to learn that our guests enjoyed their time with us. We hope we have another opportunity to see you again.
All the best!
Shadrick