Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
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Email janice | 65+ years of age | Experience level: 2-5 safaris
were able to plan and facilate an incredible experience for us.
tour more than lived up to our expectations. our agent, kerry, was extremely responsive and kept us well-informed and well-prepared for the entry into SA with our granddaughter, as rules had changed regarding traveling with a child that was not our own.
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Email Andrew | 20-35 years of age | Experience level: first safari
Capital time in South Africa
We had a fantastic 11 day trip to South Africa and Zimbabwe with Pembury. Anya was incredibly responsive and built a custom itinerary to suit all our needs and allowed us to see the best of South Africa, including a few days on the Cape and an amazing 4 day safari. Anya was very responsive to all our questions - she provided a very personal feel to the booking process, she was even proactive about providing updates between our booking and our departure date. The safari itself was fantastic, we saw the big 5 in the first 2 days, plus many more. Overall a fantastic trip - We'd highly recommend Pembury for your trip in southern Africa.
TR
Email Brycen | 35-50 years of age | Experience level: 2-5 safaris
Amazing tour and flexibility!
We (I) left our honeymoon planning until the last minute as we were super busy finalizing grades and comments for our students. Laurette at Pembury took our wish list and made it happen! We had initially whittled an 11 day set tour down to 9 that packed in our ideal elements Southern Africa: Victoria Falls in Zambia, Chobe National Park in Botswana, Sabi Sands Safari Park in South Africa along with all of the wonderful things to do around Cape Town, South Africa (Wine Tour, Table Mountain, Robben Island, Great White Shark Cage Diving, etc). We were all set to book but the flight times from South Africa to Zambia were not cooperating with our arrival times. So, poor Laurette reworked most of our itinerary to include all of the sites we wanted to see AND managed to sneak in a half day tour of Johannesburg, which included the Apartheid museum, soweto and Nelson Mandela's home! All of our accommodations were amazing, the safaris allowed us to see the Big 5, we saw 13 great white sharks up close and personal and tasted amazing wine for a relaxing final day of our honeymoon. Simply wonderful planning and execution from start to finish. Thank you Pembury for a wonderful trip!
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Email Cheryl C. | 50-65 years of age | Experience level: first safari
Perfect Execution of Our Dream Vacation!
We found Pembury Tours based on Internet recommendations and we are so glad we did! It is nerve-racking to plan a trip half-way around the world with people & suppliers that don't carry brand name recognition, but Tammy Harding, our Pembury Travel Consultant, walked every step with us during trip planning and throughout our vacation. From the start, her can-do attitude, quick responses, and thorough explanations made us feel at ease and quite pleased with our decision. Tammy provided thoughtful suggestions for our requested itinerary changes, booked us in wonderful accommodations, and set up great tours, especially the safari at the Sabi Sands resort Inyati. The entire vacation went off without a hitch, except for when South African Airlines experienced a delayed flight, which caused us to have to re-book a segment on British Airways, who ended up losing our luggage for 30 hours. Even then, though having nothing to do with this mishap, I reached out to Tammy who made phone calls on our behalf, and stayed on top of the situation until our luggage was delivered. Not only will Tammy be our go-to girl for future African travel, but I will highly recommend her and Pembury Tours to anyone interested in an African vacation. Well done!!
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Email Garcia family | 35-50 years of age | Experience level: first safari
The most amazing trip we have ever been on!
First off, thanks to our travel agent Kerry for creating the most adventure filled vacations of our lives. Pembury tours and Kerry did a amazing job setting this trip up for us. Every day was better then the last. The way Kerry catered to every request was completely unbelievable. We have traveled to 28 different countries in the last 8 years and not one of those trips can compare to my families experience on this 14 day trip. If you have one trip to make in your lifetime with your family South Africa is it! Just make sure you call Pembury tours and Kerry first.
There are no words to explain our experience. You have to live it to understand.
Thank you Pembury Tours and Kerry for putting together memories that will last a lifetime!
The Garcia family.
USA, Arizona
PH
Email Abby Salazar | 20-35 years of age | Experience level: first safari
Amazing Experience and Itinerary thanks to Pembury Tours (Laurette McKinnon)
Its our first time to visit South Africa from Manila. We initially thought it will be a difficult task to arrange.
But thanks to Pembury Tours, particularly Laurette McKinnon, we had a hassle-free coordination, customization, and arrangement of our tours.
Laurette was very efficient. We corresponded via email, but she arranged everything perfectly. Laurette replied back to all our queries quickly; and even offered to more detail and coordination. She exceeded our expectations, to be honest.
All we had to do was give her our dates and places we wanted to visit. She customized everything perfectly for us.
The accommodations she selected were great; and so were the tours. She arranged our transfers as well.
In our tour, she included safari tours in Pilansberg, Sun City, Cape Town, and Johannesburg.
Pembury Tours did really great. I would have given them (Laurette) 10 stars, if possible. We had an amazing time in South Africa because of them. Will definitely reccommend them.
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Email Luis Echeverria | 50-65 years of age | Experience level: first safari
Simply perfect
Gail did a great job. She answered to all of my requests in a timely and courteous way. Her recommendations for activities and accommodations were great. And she was always so nice!! Me and my daughter spent two weeks between South Africa and Victoria Falls and every single arrangement was perfect: Hotels and lodges, drivers and tours. I can't say a single negative thing about this experience. Highly recommended!!!
HK
Email BAP | 50-65 years of age | Experience level: first safari
South Africa .... experience of a lifetime.
I loved my 14 days in South Africa. All transfers were smooth and well planned. The lodging was excellent and Kerry made sure that I was totally taken care of. I stayed at lovely lodging that was not only aesthetically inviting, but the people were stellar. The safari was better than my imagination. I stayed at Notten's Bush Camp and would go there again and again. Besides the camp being beautiful, the people and food were outstanding. I saw all of the "Big 5" more than once and the drives were great. With some very minor changes, I would do this trip again and recommend it to everyone! Thank you Kerry for such a lovely experience.
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Email Matt | 20-35 years of age | Experience level: first safari
Service that went above and beyond.
All I can say up front is WOW!!!
Our Booking Specialist (and there is no other word for her) Kerry was on top of everything, even with 8,000 miles between my house in California and South Africa. Emails were responded to with 24 hrs almost all the time (I thinks 3 days was the longest and that was only once). Every question was answered, every detail planned out.
Because this company is located in South Africa, they have the local knowledge lacking of a safari company based state-side.
Below is the trip report I sent to Kerry at the end of our trip. Note: She responded the next day.
I'll break it down by area:
Zambia - This was the one place we wished we had more time had the airline schedules allowed. The one suggestion we would have was to have the canoe trip later in the afternoon. It took 5 hours to do the walking safari and we had no time for lunch, so the canoe trip felt like a route march.
Other than that, the hotel was fantastic in every way. Seeing Victoria Falls from both sides was great. The sunset cruise was magical.
Simbavarti - One word sums this place up - perfect. The size was right on the mark. Our guide, Mike, was incredible. We met some South Africans from South of Jo'burg and became fast friends. I don't know how people can only stay 3 days. We could have stayed more and still have been wowed. The river location allowed us to see so much. The staff there cannot do enough for you. We were able to do a drive the day we left. How that place is not a 4 star property I don't know. It was hard to leave.
Also, you staff on the Emergency line helped get vouchers to us when we thought we lost them in Cape Town.
Cape Town - David, our guide, was great; very knowledgeable. Had a minor mix up at the airport, but easily sorted. The Lawhill Apartments were great. Just as you said, easy walking to everywhere. How we got so lucky with the weather we won't know. The first day not a cloud touched Table Mountain all day and we had a great view from the top. The city tour was brief, but educational, then off to Robben Island. We even whale watched on the way back.
David had great recommendations for dinner every night.
The wine tour was great. 6 bottles of South Africa's best are heading back to California. I'm going to look for South African wines more when I get home. Our tour of the Cape was probably the highlight of Cape Town. From the cape to the penguins to a sunset dinner at Couts Bay, we didn't want it to end.
But it has, and after doing some last minute shopping we're heading home.
Thank you so much for putting this together.
CA
Email Véronique | 35-50 years of age | Experience level: first safari
Impressed beyond belief- by our agent Kerry and our customised tour!
For 8 months I was in regular contact with Kerry at Pembury Tours. I was looking at booking a trip to South Africa and to Victoria Falls. She was always very punctual in responding to my emails and answering every question. Her communication skills are great! Kerry asked me some great questions to make sure we were getting our trip of a lifetime. In fact, I told her about my passion for elephants and she recommended an orphanage we could visit, which was excellent. Kerry was always professional and shared my enthusiasm for this holiday throughout the months. I was impressed beyond belief at her attention to detail. She never missed a beat and took the stress out of our holiday. She organised all our transfers in Cape Town, to our private reserve in Sabi Sands and then again in Zambia. Everyone we met representing Pembury Tours along the way was wonderful. We were given a full itinerary upon arrival which included great information about all our stops along the way. Kerry even notified us about the low water level at Victoria Falls in Zambia before leaving for our holiday and this allowed us to be prepared to get the necessary visa to visit the Falls in Zimbabwe. She really thinks of everything! I would recommend Pembury Tours to anyone looking to have a stress free holiday that meets all their expectations. I have no doubt my husband and I will be doing another safari in the future and we will be sure to contact Kerry and tell all our friends about her and the wonderful company she works for. You are doing something right! Thank you for this amazing trip.