Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
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Email Ann B | 65+ years of age | Experience level: over 5 safaris
Three time winner!
For the third time I put together (persuaded) five friends to join me on another Kruger Park safari in September/October 2022. I have always asked Melanie to make recommendations and to plan my trips. I find her to be one of the most conscientious and detail-oriented planners I have met. We spent time at three lodges, from a well-established safari lodge in Sabi Sands, to a Manyeleti lodge and finally to a quite new tented lodge in the Timbavati. I should add that the last reservation was originally at a different lodge until (fairly late in the process) that lodge decided they were closing for renovations. Melanie handle it all with quiet competence keeping us informed as she dotted every i and crossed every T. We were informed at every juncture and we knew exactly how our journey would play out. Whether you are an old "Africa" hand or a complete "newbie" you cannot go wrong with Pembury. We had a wonderful time with all the small details that got added including a special private dinner celebration for one couple's wedding anniversary. Our photographs show wonderful sightings, what they don't show are the huge smiles behind the cameras. Value for money? Absolutely! Reliability? Unquestionably! Communications? Unmatched! The tour itself? A dream come true!
BE
Email Luc & Carine Geerolf | 50-65 years of age | Experience level: 2-5 safaris
A diamond you can count on !
Postponed by corona, the trip only became more extensive. Fortunately, we could once again count on a very reliable partner to arrange all this from Europe. All the pieces of the puzzle fit together through very smooth and helpful correspondence. 3 weeks, down to the last detail, adventure in Botswana is a journey that we will remember for a long time. Thanks Pembury Tours !
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Email Megan | 20-35 years of age | Experience level: first safari
Utter Perfection
This trip has been my on my bucket list for as long as I could remember. I had always wanted to go on an African Safari. I reached out to Pembury tours and Kerry took care of everything for us. She created multiple itineraries based on our wants and desires allowing us to pick which one we felt like we would most enjoy. Plus she was willing to adapt to any requests that we had. We communicated everything via e-mail and she was quick to get us answers or just let us know that things were being worked on. Right before the trip Kerry reached out with her WhatsApp information so that we could communicate quickly while on the trip. She was also kind enough to check up on us partway through to hear how everything was going.
We did run into travel issues (flight cancellation) getting to South Africa and had to let Kerry know that we wouldn't make it the day we were supposed to. She was great to rearrange things to allow us to do as much as possible with the loss of a day in Cape Town.
Our trip was absolutely amazing! It honestly surpassed all of our expectations and I don't think we could have hoped for anything more. Out of the 3 different safari areas, our favorite was Simbavati, but that might have been due to the fact that it was our very first safari ever, we were able to see all of the Big 5, AND we were lucky enough to see the wild dogs (twice!) while there. Inyati had unparalleled viewing of leopards with them being so comfortable around vehicles and we were even fortunate enough to witness leopards mating. We were able to see all of the Big 5 here as well. The Hide had the best viewing for elephants with herds coming to the watering hole every evening, it was so fascinating to see the group dynamics of different elephant herds, especially from the 'hide' that they have that allows guests to get close to the watering hole using an underground tunnel. It was here that our safari vehicle was charged by a bull elephant (talk about an adrenaline rush), but the guide had everything in hand and was able to de-escalate the situation.
Cape Town was stunning and we wished we would have been able to spend 2 days there, but travel issues happen and we were just so happy with what we were able to fit in during the single day.
Victoria Falls was breathtaking. We had seen pictures, but no picture could do it justice and we were so pleased to be able to spend time there and see the falls. We really enjoyed both the dinner cruise and the tour of Victoria Falls.
Absolutely all of our accommodations were perfect and the food was delicious. We didn't notice any staffing shortages and were very well taken care of at each location. In fact, we feel like we lucked out because it appeared that most things were back to normal, but there weren't as many people, so we got to enjoy everything with smaller crowds.
I've told all my friends and family that if you're looking for a perfect experience, to use Pembury tours. All transfers and rides were set up for us so we never had to worry about any of that which just made the entire trip so much easier to enjoy.
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Email Irene | 35-50 years of age | Experience level: first safari
Awesome
My tour operator was great. She listened to my travel preferences and tailored my tour the way I wanted it. She was always open to my suggestions and very patient to answer to my questions. I highly recommend Gail and Pembury tours.
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Email Cristina& Family | 35-50 years of age | Experience level: first safari
Outstanding tour in Southern Africa
Anya Visser organized our once in a lifetime, last minute vacation to Victoria Falls and Botswana. This was our first trip to Africa and I couldn’t have asked for a better person to help me with this. Anya hits all the points: organized, nice, professional, good listener and the best was the personal touch. It truly felt as she was planning this for someone she knew. The itinerary gave us a good understanding of the country, flora and fauna and time she allotted for each destination was perfect. She even wished happy birthday to my husband and son and communicated with the lodges about having cakes! We are thinking already about our next trip to Africa and I know who will be helping me plan this. Thank you Anya for everything!!
Perfect
What a great trip!! Pembury, specifically Anya was fantastic to work with. She took all my ideas - which were all over the place, and incorporated them into a well-organized, seamless, once in a lifetime experience. Anya was available and responded immediately to all my concerns prior and during our trip. All connections ran without incident and the properties she booked for us were all excellent - better than we expected! Our trip ended up with just the two of us - instead of the original 6. It was so personalized and our private tour guides were knowledgeable and fun to be with. I looked into a number of companies and am so happy I decided to go with Pembury. Prices were reasonable and the information provided prior and during our trip was so useful. Best decision we made was to go private and personal. I’m spoiled now!
Email Dan | 35-50 years of age | Experience level: 2-5 safaris
Professional and on the ball. Always available and executed a smooth and happy experience
Lovely tour put together by Kerry, and we enjoyed ourselves immensely
Saw loads of animals, and stayed in great accommodation
Well looked after
Will do this again
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Email Elizabeth | 20-35 years of age | Experience level: first safari
If I could give more than 5 stars I would!!!
I can’t say enough wonderful things about Pembury Tours! The company as a whole is very organized and professional. Our tour consultant, Kerry Ririe, was an absolute pleasure to work with! She went above and beyond to ensure we experienced our dream South African vacation. She took real interest in our hopes for this trip and made it all happen, as well as offering her own excellent recommendations on what to do and places to stay. There was thorough and timely communication back and forth in the planning process and while we were on the trip, I felt like I didn’t have to worry about anything! She put our minds at ease planning such a big vacation, especially with Covid restrictions still in place. We didn’t have one issue during the entire two week stay! The cost of the trip, considering how extravagant, was in my opinion VERY reasonably priced. My husband and I would do it all over again, with Kerry and Pembury!
SG
Email Melissa | 20-35 years of age | Experience level: first safari
Trip of a lifetime
We approached Pembury Tours at the end of March of 2022 to plan for a trip in June 2022. Tammy Harding was our Tour Consultant and we had a great experience throughout the entire trip planning process and while we were on holiday. Even though it was a fairly short time before our travel dates, Tammy did a fantastic job putting together our itinerary based on our requirements. There were a few activities we wanted to include and she was also able to accommodate them into the itinerary and gave her recommendations/advice.
Before our travel, Tammy promptly sent us all the required information and also made herself available on whatsapp if we had any questions. She also sent us additional information ahead of us receiving the detailed travel pack just so we were prepared ahead of time. While on holiday, we were able to easily contact Tammy who checked in with us as well. All of Tammy's recommendations on accommodation and activities were spot on and we enjoyed them very much. The lodges we stayed exceeded expectations and all transfer partners were highly professional and service was excellent!
It was a trip to remember and we will not hesitate to book with Pembury Tours again in future. Will definitely recommend our friends and family to book with them too!
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Email Hilda | 50-65 years of age | Experience level: 2-5 safaris
Trip of a lifetime - thanks to Kerry Ririe !
I wanted to take my daughter to South Africa and Zambia in 2020 to celebrate her being accepted by a Master degree program. We had to cancel because of COVID, planned again in 2021, canceled it again and, we finally went in 2022 to celebrate her graduation along with her best friend ! Over the two years, Kerry was so patient, understanding, informative. We changed the dates a few times to accommodate everyone's schedule, altered the itinerary, requested restaurants reservations to be made.....Kerry accommodated every single request with good advice and most wonderful attitude. And when she said we could call her whenever there's a need, she meant it ! One of us left the phone in the car on the way to Nelspruit Airport, without knowing the driver's number, we called Kerry for help. She picked up the phone right away.....it was before 7 in the morning.....and just like that the driver returned to the airport in less than ten minutes and we got the phone back....whew ! She also arranged COVID test for us before we left Zambia to make it so much easier on the way back. So, not only Kerry crafted an itinerary exactly to what we wanted, she also took great care of us during the whole time. We highly recommend Kerry to anyone who wants to see Africa. We had a trip of a lifetime not only because of her excellent work and expertise, but most of all is because she cares !
For reference, we went to Cape Town (4 nights), Sabi Sand Game Reserve (3 nights), White River (1 night), Victoria Falls on the Zambia side (3 nights), we also went to Zimbabwe side on the day we left.