Reviews

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Colette B   –  
United Kingdom UK
Visited: July 2016 Reviewed: Sep 6, 2016

Email Colette B  |  50-65 years of age  |  Experience level: first safari

Straight into our top ten best holidays ever !
5/5

South Africa has such a mixed reputation that we have avoided a family trip there for years. Then we decided in April 2016 to book a South African winter ( UK summer holiday) The UK brochures looked A) expensive B ) Limited. I googled and found Pembury quite by chance – well, the angels must have sung for me when I was connected to Tammy at Pembury Tours.
From the off she immediately sorted an initial trip - which when I looked at seemed fine but we had a slightly larger budget so she moved things around - and again and again . I kept changing my mind about what I wanted to do and in what order. Tammy was all over it. Finally we agreed the price was right and the hotels looked wonderful - they always do though – don’t they?
I had lunch with friends who had booked with the big travel agents the year before. I told them the price.
"How much? - you’re either being scammed or the accommodation will be awful."
Wrong !
The accommodation, without exception was 5 * plus.
All of the hotels & B & B were beautiful, the Safari so good we wept when we left and the welcome warm and friendly and the service to die for. The entire trip was flawlessly organised with small little add on’s like the bus tours around Cape Town and the details in the documents sent about trips to take at each stop. It was all very easy and relaxed. I compared the price paid to the big UK brochures and Tammy at Pembury supplied a 5 * service for pretty much the same price or less in the case of our stunning Safari ( Game Farm ). I can wholeheartedly recommend Tammy to anyone travelling to SA at any time in the future. We are already planning our next trip.

CJ   –  
United States US
Visited: August 2016 Reviewed: Sep 6, 2016

Email CJ  |  20-35 years of age  |  Experience level: first safari

Excellent Tour of Cape Town, Safari, and Victoria Falls.
5/5

We planned an approximately 2 week tour with Tammy. It was a great experience - she was able to give us a ton of different options and work within our budget. She was fabulous at responding promptly and answering all of our questions. When we arrived at the airport, we received a packet with copies of all our information, and even a bird and animal guide for our safari! Throughout the trip, she was constantly available, and was able to respond quickly to help if needed. We really loved how smooth the trip went - airport transfers, flights, hotel check-ins, tours, everything was arranged and made us feel really comfortable and taken care of. We would 100% recommend using Tammy again - don't be afraid to tell her exactly what you are looking for and she will try and make it happen!

Trin   –  
Thailand TH
Visited: August 2016 Reviewed: Sep 11, 2016

Email Trin  |  20-35 years of age  |  Experience level: first safari

Fantastic experiences working with Kerry for our first visit to Africa.
5/5

We are totally happy with the services provided by Pembury Tours. We had an amazing time in Hermanus, Cape Town, Sabi Sands, Victoria Falls and Chobe thanks to Kerry, our tour consultant. From the start, she has been always very responsive and we could tell that she really want our vacation to be as close to perfect as possible. We worked with her for several months to come up with exactly what we wanted to do. I am so glad we did contact Pembury Tours, all logistics were seamless and we appreciate how they paid attention to all the details. All the activities and accommodations that were recommended to us are very nice.

I would highly recommend Kerry and Pembury Tours for vacation planning in Africa. I will definitely use them again.

Stones   –  
Germany DE
Visited: September 2016 Reviewed: Sep 16, 2016

Email Stones  |  20-35 years of age  |  Experience level: first safari

Great vacation, wonderful support from Laurette
5/5

Had a wonderful holiday planned by Pembury Tours. Laurette was extremely helpful and put together an amazing itinerary for us. We were amazed by the great customer service and personalization. Highly recommended.

Phil   –  
United States US
Visited: September 2016 Reviewed: Sep 20, 2016

Email Phil  |  50-65 years of age  |  Experience level: first safari

Trip of a Lifetime
5/5

My wife and I just completed the most amazing trip to South Africa, Zambia, Zimbabwe and Botswana. This was in great part to the hard work of Gail Davis. Not only did Gail create an amazing itinerary that took us to Krugar Park, Cape Town, Victoria Falls and Chobe Park, but she also came to our rescue when we had a Passport issue in NYC on our way to South Africa.

I strongly recommend a trip to southern Africa, and would give the highest recommendation to Gail and Pembury Tours who are truly professional and take great care to schedule and unforgettable experience.

Tom   –  
United Kingdom UK
Visited: August 2016 Reviewed: Sep 20, 2016

Email Tom  |  20-35 years of age  |  Experience level: first safari

Great customer service, excellent high-qaulity tour
5/5

Tammy at Pembury Tours took great care pulling together our itinerary. She provided lots of options along with pros and cons and good visibility over price and standard. Very quick to respond to questions and no request was too much hassle. Some good "insider" insights too which helped us decide where to go and how long to stay. The cost of the trip represented good value for money I think. The welcome pack was of high quality and very clear and professional. We felt very comfortable and safe in Tammy's hands and had a wonderful trip - thank you!

Linda   –  
United States US
Visited: September 2016 Reviewed: Sep 20, 2016

Email Linda  |  65+ years of age  |  Experience level: first safari

Trip of a lifetime
5/5

We just returned from our trip to South Africa and couldn't be more pleased. Tammy booked everything exactly as we wanted. She worked very hard to accommodate the fact that we needed triple lodging as our daughter was traveling with us. We stayed in Cape Town, Simbavati River Lodge in Timbavati, and Notten's Bush Lodge in Sabi Sands. The safaris were incredible. We saw the Big 5 and much more. Tammy recommend staying in two different areas and it was a great idea. We weren't able to see all the animals in one area but completed our list at the second. It also gave us a chance to experience different surroundings. I would not hesitate to book another trip with Pembury Tours. Their attention to detail made for the best trip ever.

Jayashree Guha   –  
Kuwait KW
Visited: September 2016 Reviewed: Sep 21, 2016

Email Jayashree Guha  |  65+ years of age  |  Experience level: first safari

Overall it was an excellent trip.
5/5

We (group of eight) had a great experience! Prompt communication and excellent service for tailored made itinerary are worth noting. We would highly recommend Pemburytours to all our friends who whoever wants to visit South Africa.

John & Sarah   –  
Australia AU
Visited: September 2016 Reviewed: Sep 21, 2016

Email John & Sarah  |  50-65 years of age  |  Experience level: first safari

Excellent suggestions, organisation & communication for safari holiday
5/5

From initial quotes & sussing out various travel consultants, we decided on Pembury Tours based on reviews & speed of communication as well as quality of suggestions.
So pleased we did!! Heidi Bedford looked after us & I cannot recommend her more highly. The recommendations, organisation & communication was superb. the places were fantastic & everything worked out without a hitch. We were lucky to have great viewing, terrific rangers & trackers & fabulous lodges.
Thank you Heidi!!

Martin & Carol   –  
United Kingdom UK
Visited: August 2016 Reviewed: Sep 24, 2016

Email Martin & Carol  |  50-65 years of age  |  Experience level: first safari

It could not have been better.
5/5

If you are reading this no doubt you are at least thinking about going to South Africa and who you can trust to ensure you can have complete peace of mind.
This was us in January of this year and after searching the reviews Pembury tours stood out.
From the first enquiry it was a pleasure to deal with Pembury and in particular Tammy who was my contact. The options are many and varied and they will sort out any combinations to suite your needs.
I opted for 4 nights stay in Cape Town, 3 nights safari in Kruger, 1 nights stay in Johberg and 3 nights at Victoria Falls.
Tammy sorted out all the hotels, internal flights, transfers advising and adapting things to ensure a perfect fit for what we were looking for but I decided to arrange the international flights to get the best deal.
The admin side was faultless.
What about the holiday itself, again faultless, not a single problem with the hotels, quality of accommodation, food, booking in and out, every transfer was there waiting for us with name displayed.
Each place had it's own appeal and contrasted the other so it was like having 3 holidays in one.
Our hotel ratings for us were.
CP = Commodore 4*+.
JHB = African Rock 5*.
VF = Avani 4*+.
Safari Nottensbush 5*++++++++++++++++ What an experience, never to be forgotten.
In conclusion, if you are planning on going to SA, Tammy @ Pembury tours could not be recommended high enough.
I have travelled a lot and this is my first ever review but felt moved enough to do it.
Thank you again PT and Tammy for a once in a life time holiday that will be remembered for a lifetime.
Best regards. Martin @ Carol.

Average User Rating
5.0/5
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