Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
SG
Email Simon | 35-50 years of age | Experience level: first safari
An Impressive Company With An Equally Impressive Consultant - Melanie
Having started enquiring various companies about our holiday in South Africa 8 months before the day, Pembury responded within 24h with such detailed itinerary suggestions, as if I had already confirmed the booking! I was sold. Melanie was our designated consultant. She remembered every single requests, and indeed they were all met during the 2-week tour. I might have dropped a bomb on her midway through our tour to change the itinerary, however she responded immediately in her stride even though it was a national holiday in SA. Things worked out perfectly well in the end. Every tour organized was tailor-made to our interests and budget. There were no faults I could find with the tour agencies that Pembury works with! The lodge which Melanie found for us was Simbavati Hilltop Lodge which far exceeds our expectations. The lodge is not fenced, so you do get very close to animals that visit the lodge and yet feel safe enough from dangerous ones as there is security all day round. Surprisingly there were absolutely no problems with having insects inside the tent, given how close we are to the bushes. Above all, we managed to catch all Big 5 (lions 3x, leopards 2x!) in this trip - what an achievement! Thank you Pembury and Melanie for this wonderful and unforgettable flavor of Africa.
NL
Email Jan & Joane van Vulpen | 50-65 years of age | Experience level: 2-5 safaris
Highly recommended masters in tailor made itineraries for both smaller - and larger groups.
After superb experiences with Pembury in 2012 when they crafted an excellent program including Western Cape, Winelands and Flowerroute for us a couple we have involved them in 2017 to organize a tailor made itinerary for a family holiday for 11 persons in the Krugerpark and Cape Town.
Once again our high expectations were exceeded, each and every detail was taken care of with painstaking precision. For sure they will see us back in the next years for exploring other areas in the region and no doubt that other family members will contact them for further South Africa crossing in the years ahead now that they fell in love with the country based on the breathtaking program developed by the Pembury staff.
US
Email Paul Silvernail | 35-50 years of age | Experience level: first safari
Trip Of A Lifetime
My partner and I had a wonderful time with the package put together by Laurette. The communication was always timely and excellent. Laurette worked closely with us to find exactly what we wanted to do within our budget. We would highly recommend Laurette and Pembury to family and friends interested in a visit to Africa. Bravo!
Email Angela Boyle | 35-50 years of age | Experience level: first safari
Southern Africa Family Adventure
We are a family of four from Australia who have just returned from the trip of a lifetime to Southern Africa. After thinking I could book this myself I quickly realised that I needed the help of a professional. I chose Pembury Tours after reading the wonderful reviews provided by many who have used their services in the past. They were also the first to respond to my enquiry. We were extremely lucky to have been assigned Kerry who worked closely with me to put together a package that was affordable and covered all the areas we wanted to see in a limited time frame. Even with the 8 hour time difference I could always rely on Kerry to respond promptly. I think she was even working at 1am in the morning to respond to overseas enquiries. We definitely would not have had the same experience if we did not engage the services of Kerry. Everything ran like clockwork when it came to transfers and flights and the companies they deal with were all professional and friendly. We received a very detailed itinerary when we landed and Kerry even did a separate one for the kids which explained in detail all the animals and places we would see. My son thought this was great as this basically outlined his English assignment he was given to do whilst overseas. For anyone travelling to Africa I would highly recommend they use an agent and you cannot beat the service provided by Kerry at Pembury Tours. Thanks again Kerry for an amazing holiday.
US
Email Mary Kay Santos | 50-65 years of age | Experience level: first safari
Trip of a Lifetime!!
Pembury Tours was fantastic! Tammy organized our family trip so well to meet all our needs and expectations. Tammy was so sweet and kept us informed during the whole process. The entire trip was absolutely amazing!!!!! The accommodations, food, tour guides, site seeing, shark cage diving and safaris were" Top Notch." We will highly recommend Pembury Tours to all our friends.
US
Email Yuling | 50-65 years of age | Experience level: first safari
A Perfect South Africa Vacation with Pembury Tours
Everything just went perfectly from planning to final itinerary to actual tours! Thank Laurette for her wonderful service. She is extremely responsive and flexible. Within one and two emails, she adjusted standard package to meet our requirements and acted on it quickly based on our preference (good camp is often gone quickly). Laurette was also very friendly and followed through everything we discussed in the emails. She proactively shared all necessary information, such as how to prepare the trip, safety tips and give us advice. We enjoyed our tour in Cape Town very much! it was exactly what we were looking for! V&A hotel was great too! The candle lights experience in Notten camp was unique! We not only saw big five in three days, but also saw baby lions, baby giraffe, baby Reno, it was just amazing! The transportation arrangements were very smooth which made very easy for our traveling. We definitely recommend Pembury tour and Laurette to anyone!
Yuling
Happy Customer
US
Email Kim R. | 35-50 years of age | Experience level: first safari
A Dream Trip Thank You Tammy with PemburyTours
We had such an amazing time on our custom tour through South Africa and Victoria Falls. Tammy worked with us so well on this trip to South Africa and everything was perfect. Everything was so well organized and we had nothing to worry about. The transportation from different locations and the private guided tours were always on time and waiting for us. We also loved the accommodations they fit our needs perfectly and were top notch. There is not one part of the trip that I could imagine improving. I can not thank Tammy and Pembury tours enough for putting this trip together for us, they have played such an important part in creating a lasting memory for my husband and I to have forever.
US
Email Alla B. | 50-65 years of age | Experience level: first safari
Wonderful experience in Africa!
We had an excellent experience with Pembury Tours. Our agent, Laurette McKinnon, was fantastic and very helpful! Laurette was readily available throughout our planning period to help fine tune our trip details and was very patient. She created a very unique and exciting itinerary for our trip. We saw 4 countries: South Africa, Zambia, Botswana, and Mozambique. The accommodations were very good for a reasonable price. The tours/guides were also all very well organized, punctual and well run. We were very happy with our trip through Pembury tours and would highly recommend both Laurette and the agency.
Email Leigh | 50-65 years of age | Experience level: first safari
We would recommend Pembury Tours to all and sundry
We read reviews of various tour companies before deciding on Pembury Tours. This was the best decision. Our expectations were high when we made the booking and these expectations were well and truly exceeded. We had so much confidence in our advisor, Laurette McKinnon at Pembury Tours, that we felt Laurette was on the tour with us. The tour went so well that my wife had tears in her eyes when the tour ended.
We sincerely wish Laurette and the team at Pembury Tours all the best and success in the future.
Email Nigel Beadman | 65+ years of age | Experience level: first safari
Exceeded our expectations with excellent customer service and accommodation choice.
Excellent communications before our holiday from Melanie proved very valuable giving us valuable hints for planning during our stay. Our itinerary/written guide was detailed and similarly helpful. The tour guides were great. The accommodation chosen for us did not disappoint, was first rate and added to the enjoyment of our holiday.