Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
SG
20-35 years of age | Experience level: 2-5 safaris
Very well organised
We booked with Pembury an 11 day itinerary covering Cape Town, Kruger and Zimbabwe, and had the most awesome time. The itinerary, the hotels, the flights, the transfers .. all the big to minute details were very well taken care of. Special thanks to Kerry, our travel consultant at Pembury for answering our multiple email queries, amending the itinerary multiple times to suit our requirements and helping us plan our travel.. Would definitely recommend!!
CA
50-65 years of age | Experience level: over 5 safaris
Excellent Customised Tour by Brilliant Travel Consultant
We had never used a travel agent before, as I always conduct the research and make the bookings. While researching Cape Town, Safari & Vic Falls I found a Pembury Tour that visited all 3, so sent an enquiry. Received an almost immediate reply that a travel consultant would contact us directly. Kerry Kirie contacted us, working to develop a customised itinerary.
Extremely satisfied with the service, we contacted 2 others for similar quotes, but Kerry's level of service was vastly superior to the others, so we went with Pembury.
The level of detail included in the planning is exceptional, which resulted in the entire tour taking place without a hitch. Kerry provides a detailed itinerary by email and then delivers a detailed package at the initial airport pick-up. The package incudes vouchers for all services - hotels, tours, transport, etc should there be any conflict over whether it is pre-paid. We never required any of the vouchers. She also included an excellent booklet she compiled providing information on our various stops. This was invaluable and was well used.
All transports arrived on time, all vehicles were reasonably new and drivers were very safe, considerate and informative. With the exception of the Royal Livingstone, all hotel were good to exceptional.
Kerry and Pembury also encourage feedback and take said feedback seriously to improve their level of service to future customers.
US
20-35 years of age | Experience level: first safari
Garden Route with Safari
We worked with Laurette at Pembury Tours, and had an awesome experience. We came from the US and the communication was great. A lot of planning and details went into our itinerary on their part. They also gave us great suggestions and advice. It really took all the headache and worry out of planning and booking. I would highly recommend working with them to sort out your trip plans!
CA
35-50 years of age | Experience level: first safari
Outstanding service!
I usually book and plan my trips myself however for the safaris in Sabi Sand Reserve and Kruger Park in South Africa I quickly realized that some help would be very useful.
Pembury Tour definitely offers better prices than any other agencies or websites. Susan was fantastic!
She even got us lower rates than if we had booked directly with the lodges (I did the test).
Susan provided us excellent suggestions and coordinated the trip from the beginning to the end (Safaris in South Africa, Victoria Falls in Zambia, Cape Town, transfers between lodges and airports, hotels according to our expectations and our budget, car rental, etc.)
She ensured that the entire trip runs smoothly, it was hassle free.
I am 100% satisfied of her service. I highly recommend Pembury Tour.
Thanks Susan for all your help to make this trip a unique experience!
CA
50-65 years of age | Experience level: 2-5 safaris
Pembury tours did an excellent job of coordinating our visit to South Africa.
Pembury Tours provided excellent coordination and arrangments for our overall visit to South Africa and Victoria Falls. The safari they organized in Sabi Sands was first class - we couldn't have asked for more. The service, meals, accommodation and game drives were first class. I would highly recommend Pembury Tours for anyone who is thinking of visiting South Africa.
TH
50-65 years of age | Experience level: 2-5 safaris
A Professinal Tour that you can rely on.
Our group found that all arrangement by Pembury Tours were of a very high comfort and standard. The hotel at Cape Town: Radisson Blu, the safari at Madikwe Hills, the hotel in Zambia: David Livingstone and the hotel in Johannesburg: Michelangelo were carefully chosen. We were very happy to stay in those hotels.
Our communication with Pembury (Susan) via e-mail was fast and very effective.
I would surely recommend Perbury Tours to my friends who want to visit South Africa.
US
Email Roy C. | 50-65 years of age | Experience level: first safari
South Africa Trip - Safari and capetown
Susan P. at Pembury was responsive, understanding and patient as we went back and forth in determining and appropriate itinerary for me and family. In the end she designed and organized an unforgettable vacation that included a 4 day safari outing at Sabi Sabi Little Bush camp (5 star all the way) and 4 days in Capetown. All was arranged including all transfer. Truly a hassle free vacation in a foreign country.
US
Email Bucketlist Ticked | 50-65 years of age | Experience level: 2-5 safaris
Seamless service from start to finish....!
We dealt with Susan from Pembury Tours. From our first contact, we received nothing but the very highest level of service and professional advice. Her insight and knowledge of Africa assisted us greatly in making the right choices and all arrangements during our vacation ran like clockwork - perfect! We started out getting quotes from 2 other tour operators but pretty soon stopped and just dealt with Susan at Pembury.
CH
Email Esther | 20-35 years of age | Experience level: first safari
Honeymoon
Tranks to Kerry we had a lovely honeymoon! We started in Cape Town and continued via the Garden Route to Port Elisabeth and Lalibela, which was the most perfect place. The tented camp was beautiful (the number of people that can stay there fits into one (!) safari vehicle) food was excellent and the service perfect. On the game drives we saw lots of free roaming animals including lions with cups, rhinos, elephants and many more. All the other places we stayed at during our travels were beautiful and unique. The Segway tour in Tsitsikama and a mountain bike tour in Knysna completed our trip perfectly.
Thanks a lot to Kerry and Pemboury tours!
CA
65+ years of age | Experience level: over 5 safaris
Pembury Tours made our vacation trip seamless and fun
We had questioned renting a car in Cape Town to tour the game farms in Port Elizabeth area. After extremely helpful communications with Kerry at Pembury tours we chose to fly from Cpt. To P.E. Where we were cheerfully greeted by Willie who took us to Lalibella Game farm then picked us up there and took us to Ado National Elephant Park. We spent two nights at each location. The stays were wonderful and our travels with Willie included informative and entertaining discussion. The guide at Lalibella was a young fellow named Juan. He was amazing and bubbled with enthusiasm. He could make the vegetation as exciting as the wildlife. In the long run the cost of flying and being escorted was similar to renting a vehicle but gave two extra days to enjoy. We travelled with another couple and they too thoroughly enjoyed the experience.