Reviews

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Jelena   –  
Switzerland CH
Visited: September 2016 Reviewed: Oct 30, 2016

Email Jelena  |  20-35 years of age  |  Experience level: first safari

Visit to South Africa was perfectly organized by Kerry Ririe from Pembury Tours
5/5

My boyfriend and I have visited South Africa for the first time in September. Kerry fully organized our trip and made sure that everything goes smoothly. She helped us create our personalized itinerary and took all of our wishes into account.
The trip was amazing! The accommodations were nice and well located, the guides were punctual and ready to answer our questions, and all the transfers were on time. We firstly spent a couple of days in Cape Town, then a few days at Livingstone visiting Victoria Falls, and we finished our trip with a panoramic route near Hazyview and a safari. We went to the Umkumbe lodge, where the atmosphere was very relaxed and friendly.
It was a great experience and I am happy that we chose Pembury Tours to help us make the best of it.

Janelle   –  
Canada CA
Visited: September 2016 Reviewed: Nov 1, 2016

Email Janelle  |  20-35 years of age  |  Experience level: first safari

Dream Vacation to Africa and we owe all our thanks to Kerry Ririe at Pembury Tours! Thank you Kerry!
5/5

Visiting Africa has always been a bucket list dream of ours, so when my husband and I were finally ready to book our trip, we reached out to several custom tour operators to design our perfect vacation. We received close to a dozen quotes and itinerary recommendations from other vendors but Kerry from Pembury Tours had such a friendly and positive manner from the beginning that I knew she was the right travel advisor for our perfect trip. Kerry was amazing throughout our entire booking experience, right until the last minute when we arrived home. Kerry’s professional and positive personality, combined with her extensive travel experience and knowledge, was what hooked us to do business with Pembury. She was more than happy to redesign our custom itinerary a number of times (dates not working out, price adjustments, activity recommendations, etc) and she was always quick to reply and acknowledge our questions and share her knowledge with us.

I cannot express enough how amazing our trip turned out to be. A trip of a lifetime, and I have so much gratitude for Kerry and the experience she helped design for us. We did not have to worry about anything! Nothing! This is the first time we’ve ever trusted a travel advisor (normally I plan all our travel itineraries, accommodations, activities, etc) and I am so thankful for Kerry’s expertise and friendly advice… I would 110% recommend Kerry to any one of my family and friends. The entire experience was extraordinary – she put together our dream 14-day itinerary, at a price we could afford, in a quick and efficient manner. All of our transfers, accommodations, activities – everything – were taken care of for us and we always had a direct line to call the company during our entire trip if we had any questions or concerns.

Pembury is an excellent company. Highly recommend using them. Kerry was the icing on the cake – she was beyond excellent – professional – positive – and absolutely a dream to work with to prepare our vacation. Highly, highly recommend Kerry as your travel advisor. I cannot say enough good things about her, and we are just so thankful for absolutely everything Kerry did for us! Thank you Kerry! We had the trip of a lifetime!!

Lynn and Roy   –  
United States US
Visited: October 2016 Reviewed: Nov 1, 2016

65+ years of age  |  Experience level: first safari

Trip of a Lifetime -- Above our Expectations!!!
5/5

We thoroughly enjoyed our customized tour in South Africa, including our unforgettable safari in Sabi Sands, which was planned perfectly by Pembury Travel Consultant, Kerry Ririe. Our safari, internal Country flights, hotel reservations, private guide/car for Cape Town tours, and our car rental in Capetown were all well-coordinated and more than satisfactory. Our month stay in South Africa was truly our Trip of a Lifetime. Thank you, Kerry!

Caroline and Rob   –  
Switzerland CH
Visited: October 2016 Reviewed: Nov 3, 2016

Email Caroline and Rob  |  35-50 years of age  |  Experience level: first safari

Fantastic service, helpful, informative, friendly and supportive. Highly recommend.
5/5

We are a British family, who live in Switzerland, that decided to go on our first safari and visit to South Africa. We usually travel independently and organise all our travel ourselves but this was new to us. We found Pembury Tours online and after reading previous positive reviews reached out to ask for help with planning our holiday. From the very first email,we were impressed by the openness and friendliness and absolute willingness to help.
Kerry Ririe was very quick to reply to all our questions and worries and changes. She guided us through the whole process, offering suggestions and options, and even back up plans!! As we got closer to our travel time we were slightly concerned that our incoming flight had been delayed several times that month - this would have meant missing our internal flight to the safari lodge. Kerry quickly offered alternatives, passed on emergency contact numbers and made is feel very relaxed. As it happened our flight arrived on time, the collection, transfer and internal flight was smooth and the lodge she booked us into was the most amazing place ever. We had a fantastic holiday, the kids agree that our four nights at Madikwe Safari Lodge (Lelapa) was the best holiday ever. Kerry listened to our needs and did everything we needed and more. She also offered advice about other places to visit, shared itineraries from previous clients for ideas and made us feel that she was there for us whatever we wanted to ask. Perfect. Thanks and we will recommend you to anyone travelling in the area.

Tessa Goddard   –  
United Kingdom UK
Visited: October 2016 Reviewed: Nov 3, 2016

Email Tessa Goddard  |  50-65 years of age  |  Experience level: 2-5 safaris

Fantastic!
5/5

We were encouraged to use Pembury Tours for our big trip to S Africa, by the game reserve we wanted to visit, and I'm so please we did. Laurette was extraordinarily helpful and efficient, and therefore took the strain out of making reservations, booking tours etc. We had the most wonderful trip despite some traveller problems, which Laurette helped with enormously, and it seems it was all 'part of the service'. We discussed and agreed every part of our holiday in detail so when we arrived it was plain sailing and we could just relax - everything organised by Pembury.
I can highly recommend them, and will certainly use them again for their experience and knowledge of the area.
Thank you Laurette!

Gisela   –  
Germany DE
Visited: October 2016 Reviewed: Nov 9, 2016

Email Gisela  |  50-65 years of age  |  Experience level: first safari

perfect service
5/5

This spring we( a German family) were planning a vacation in South Africa, Since we were not really impressed about the possibilities to book with a German travel agency , I browsed the internet and found Pembury Tours. I planned then a Tour wich included 4 days in a game Lodge and a couple of days in Johannesburg with Anja. What a smart decision. Every e-mail I sent was answered immediately by Anja. All the hotels we booked were great.The Transfers we booked were absolutely perfekt. We always had very nice and knowledgable drivers.
The highlight was the Impodimo Lodge in Madikwe.
But most important of all was, that I could plan the trip with Anja, I really felt in good hands because she always answered all my questions promptly and found the right solutions for my ideas for the trip.So we started very confident from Germany that everything would be ok. The trip then was absolutely amazing .
I definitely will recommend Anja and Pembury tours to all of our friends.

Marvel & Scott   –  
United States US
Visited: September 2016 Reviewed: Nov 11, 2016

Email Marvel & Scott

Fabulous trip
5/5

Tammy helped arrange our fabulous trip to South Africa this fall! She provided invaluable assistance both in suggestions and logistics. We are from the US and could not have done this 3+ week trip without her help with all the details. I would highly recommend Pembury to anyone wanting to experience a trip of a lifetime and plan to use them again when we travel back to Africa in the future.

Corry Dancaster   –  
Australia AU
Visited: August 2016 Reviewed: Nov 24, 2016

Email Corry Dancaster  |  65+ years of age  |  Experience level: first safari

Unforgettable trip
5/5

Thank you Kerry for organising our unforgettable trip to Victoria Falls and South Africa!
It was just fantastic and we have great memories of this trip.
Everything went to plan and we did see so much, the big 5, 6, 7, and more! Great Safari's, Beautiful animals, and the Garden tour, it is hard to describe how wonderful it was.
Thank you again Kerry and Pembury Tours for organising this wonderful tour!

Joachim   –  
Germany DE
Visited: November 2016 Reviewed: Dec 1, 2016

Email Joachim  |  50-65 years of age  |  Experience level: 2-5 safaris

excellent performance !!
5/5

we had a very nice vacation in RSA due to the excellent planning of intinerary by Susan ! Great lodges, unforgetable safari's, very nice staff . Expactations are exceeded ! Many , many thanks !
I will recommend your service here in Germany !

Guy and Susan   –  
United States US
Visited: November 2016 Reviewed: Dec 3, 2016

Email Guy and Susan  |  65+ years of age  |  Experience level: first safari

Pembury took the worry out of S. Africa trip with their knowledge, suggestions and professionaliosm
5/5

We picked Pembury to help plan our trip thru the internet with their great reviews. We were never disappointed and Anya Visser met and exceeded our high expectations. We try to go to daily Mass and Anya found the Catholic churches, Mass times and walking directions for us and changed our itinerary to attend Sunday Mass. All transportation and transfers were perfect. We missed our flight connection due to bad weather and called Anya late at night to let our transfer know about our situation, no problem. This entire trip was wonderful with great safaris and felt secure knowing Pembury and Anya were a phone call away if a problem occurred.

Average User Rating
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