Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
FR
Email kyoko | 35-50 years of age | Experience level: first safari
The best land operator I have ever met. the arrangement & high quality cares exceeding expectations
Melanie -Pembury Tour Pic as the best land travel adviser & organizer I have ever met, very attentive to our needs & expectations, then providing a perfect itinerary & travel arrangements.
Their flexibility & timely manners on quotation stage were very much appreciated.
All important guidances & information duly given to us before the departure, it removed all worries from us.
High quality cares before-during-after the travel made our Holiday in Africa very comfortable & luxury.
The holiday to Africa has become not only splendid safari & cape town visit but also excellent travel arrangements + services & cares greatly exceeding my expectation.
thank you very much.
US
Email Harold Eyer | 65+ years of age | Experience level: first safari
Gail went over and beyond our expectations.
Her communications were excellent. Everyone of her intermediaries (transfers and guides) were on time, helpful, and professional. All of our accommodations were outstanding. All of the side excursions were excellent. She went beyond excellent when she found my wife's cell phone which had been left at the hotel in Johannesburg and reunited her with it when we arrived to catch our US-bound international flight. If I could rate her a 6 on a scale of 5, I would do so. We have no experience with any other South Africa-based tour operator, but I doubt that we could have found any that could beat Gail and Pembury Tours.
US
Email N and L | 65+ years of age | Experience level: first safari
Kerry was the best!
This was our 1st trip to South Africa. We were both excited and anxious, and the trip went perfectly.
we thank Kerry for her assistance, advise, suggestions and her prompt responses to the many communications ; but always keeping our plans in mind. Everyone we encountered was professional, friendly. Thank you Pembury especially Kerry!
US
Email Ruth | 50-65 years of age | Experience level: first safari
The tour is great and the service is excellent
We travel with my tour consultant through the WhatsApp It is great experience, you felt she is just there for you.
US
Email Richard | 65+ years of age | Experience level: first safari
Magnificent service, great planning and execution
It was our 1st time to visit Africa. We chose Pembury Tours and picked Anya as my agent after reading many good reviews. She worked diligently and tirelessly with me to finalize the itinerary after many back and forth emails. She responded promptly each time. She was flexible and provided good advice and exceptional service. Later, eight of my friends decided to join our exciting itinerary, Anya worked tirelessly with everyone to make our trip successful. Once in Africa, Anya stayed in touch for the entire trip, insuring all accomodations and transfers were successful. Her choice of hotels and lodges, and other vendors, were first rate. We all had an unforgettable safari experience and also enjoyed the beauty of Cape Town very much. We highly recommend Anya and Pembury Tours if you want personalized service.
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Email Guy G | 65+ years of age | Experience level: 2-5 safaris
Wonderful South African experiences.
Our family just returned from a spectacular set of South African experiences, all superbly organized, implemented, and managed by Melanie Macphail of Pembury Tours We first learned about Pembury Tours from their excellent reviews on the Safari Bookings website. Working around some of our unique family health concerns and schedule constraints, Melanie listened intently and crafted the perfect trip that met all of our stringent criteria – with a grace and understanding that may qualify her for sainthood. Our adventure began in Cape Town, followed by the Idube Game Lodge in the Sabi Sand Game Reserve, then an overnight in Port Elizabeth (where we were privileged to actually meet Melanie), then on to the Pumba Private Game Reserve in the Eastern Cape, and finally a wonderfully educational visit to Johannesburg. That Melanie was able to arrange such a varied and inspiring itinerary, exceeding the expectations of our three-generation family, speaks both to her particular expertise and to the depth of the entire Pembury organization. I would highly recommend Pembury Tours to anyone contemplating vastly more than a cookie-cutter African experience.
Email Alison | 50-65 years of age | Experience level: first safari
Personalised and Knowledgeable
Just back from a 12 day/ 4 location trip to Botswana. Tammy listened to what we wanted and provided good options and advice. It was very easy to arrange everything by email from Australia and she was quick to reply to our questions. The trip was completely tailored to us and the four locations we well chosen to provide a different environment and opportunities. Ghoha Hills was a highlight but it was all good. Would recommend highly.
US
Email Barry | 65+ years of age | Experience level: first safari
Robust tour of South Africa and Victoria Falls with safaris in Chobe and Madikwe.
We could not be more satisfied with the arrangements made by Gail at Pembury. She was very responsive to all our questions before we arrived in South Africa. Gail correctly placed us in accommodations that perfectly fit our desires. Transfers were prompt and day trips were excellent. Our main safari at Impodimo in Madikwe was awesome. Their new comfortable waterhole hide provided us with up close viewing of elephants, giraffes, warthogs, zebras, and many varieties of antelope and birds. Our trip was everything we hoped for and more.
Email Mark | 50-65 years of age | Experience level: 2-5 safaris
Very helpful with suggestions and options provided to meet requirements.
Communications were appropriate and provided excellent detail, background and support. With both electronic and hard copy documentation and additional electronic support through dedicated app.
The staff member was helpful being available for voice call through wattsapp prior to our journey to assist with international communications and time zone differences.
The trip meet and exceeded all expectations.
TH
Email Trin | 35-50 years of age | Experience level: 2-5 safaris
Second trip of a lifetime in Africa!
This was our second trip in Africa arranged by Kerry from Pembury Tours. In 2016, we went to South Africa (Cape Town, Hermanus, Kruger), Victoria Falls and Chobe. It was so wonderful that we have no hesitation to have Kerry help us again on this second trip to Africa. This time, we did a self drive tour of Namibia for 12 days and the last 4 nights in Okavango Delta. We did not disappoint and more.
The highlights are self driving in Etosha, desert elephant tour in northern Damaraland, living desert tour from Swakopmund, Sandwich Harbour tour from Walvis Bay, Sossusvlei and of course the Delta. All the lodges that we stayed are great overall. We stayed at Kadizora Camp in the Delta and it is absolutely fantastic experience. I believe it is also one of the more affordable places to stay in the Delta.
I always do lots of research and plan my own vacation and this is what I really appreciate working with Kerry. She listens to what we want and give us options and recommendations which could be very detailed. We have been talking for several months to a year to get everything we really want. During the trip, she was very prompt in any support we need which you will need traveling in Africa. We received a short notice on flight delay and she helped to sort it out and even gave us a complimentary 5 hours driver services in Johannesburg on our stopover.
I highly recommend Kerry from Pembury Tours planning your vacation in Africa.