Reviews

Sort By: Date Most Helpful 141-150 of 457 Reviews
Gord & Sandy Harland   –  
Canada CA
Visited: January 2017 Reviewed: Feb 27, 2017

Email Gord & Sandy Harland  |  50-65 years of age  |  Experience level: first safari

Everything we expected and more!!
5/5

We contacted Heidi at Pembury Tours to help us organize a select part of our South African Journey. We arranged to Skype Heidi at a time that would work for both parties, not easy with a 9 hour time difference. She quickly understood what we required for our safari bookings and made many helpful suggestions. Heidi arranged all our safaris accommodations and transfers, we did our own flight bookings. Everything went without a single glitch! We were very happy with the companies she chose for our transfers, they were always on time, extremely pleasant and we always felt safe! Her recommendations for accommodations for our safari's were excellent, we loved everything about our experience! We would not hesitate to recommend Pembury Tours to our friends and after them seeing our pictures and hearing our stories, I'm sure Heidi will be kept busy! Thank you again for your excellent service!

Christabel Strong   –  
United Kingdom UK
Visited: February 2017 Reviewed: Mar 4, 2017

Email Christabel Strong  |  65+ years of age

Given a 1st class service and the choicest views.
5/5

Tammy Harding was brilliant. She communicates very well and is approachable and understanding of the needs of pensioners to consider their budgets, while still finding fabulous accommodation.
We know South Africa and were doing a self-drive tour in a non rental car. Tammy provided excellent directions to our accommodation, the length of time required to travel to each new destination as well as ideas of the things of special interest - so useful. We couldn't have asked for more and will be recommending her excellent services to any of our friends or acquaintances who propose to travel to South Africa.

Silvia   –  
Italy IT
Visited: February 2017 Reviewed: Mar 7, 2017

Email Silvia  |  65+ years of age

Great experience with Pembury Tours and Kerry in particular
5/5

Kerry helped me in planning a trip to Victoria Falls and South Africa, responding very promptly to all my questions. She arranged all the accomodations, transfers and tours, and booked the national flights. Accomodations were superb, transfers and tours well coordinated. The welcome package Kerry prepared was very professional, with the most useful information.
I would definetely recommend her excellent services to anyone planning to travel to South Africa.

Christine   –  
Singapore SG
Visited: February 2017 Reviewed: Mar 12, 2017

Email Christine  |  65+ years of age  |  Experience level: first safari

A reliable tour agency and very good planning of our itinerary by Ms Laurette of Pembury
5/5

We are a group of 12 seniors from Singapore just back from an exhilarating 15 days tour of South Africa, Safari Parks and Victoria Falls. Our itinerary was initiated by us but Ms Laurette of Pembury has given lots of input and suggestions on the feasibility. During the 6 months of preparation , Ms Laurette has promptly and patiently responded to our enquiry. When the final countdown on 24/2 our anxieties were relieved, every thing went without a single glitch that include different countries transfers, tour guides, games drives, restaurants booking etc. We thank you Laurette for the wonderful and hardworking attituude. We strongly recommend her services to all who wish to visit South Africa and Victoria Falls.

Lisa Pfister   –  
Canada CA
Visited: March 2017 Reviewed: Apr 4, 2017

Email Lisa Pfister  |  50-65 years of age  |  Experience level: first safari

An absolute trip of a lifetime! Thanks Kerry!
5/5

It had been a dream of mine for years to do an African safari. Our trip did one better by adding Victoria Falls, Cape Town and Franschhoek. Kerry put the perfect together for our group of 4 (2 couples). We had the excitement of Vic Falls with the microflight and swim at Livingstone Island to the exhilaration of hiking up Table Mountain to the absolute joy of safari. (Special highlight here was Notten’s Bush Camp – try to go there at all costs!) To end this trip perfectly we had 3 lovely days in wine country. All transfers went off without a hitch. All guides were tremendous. The accommodations were terrific and the experience was seamless.
I had such high expectations for this trip and they were exceeded. I have traveled extensively and this trip stands at the top alone. Thanks so much Kerry for your diligence, patience and expertise putting together and executing my trip of a lifetime!

Scott Macdonald   –  
Canada CA
Visited: March 2017 Reviewed: Apr 4, 2017

Email Scott Macdonald  |  50-65 years of age  |  Experience level: first safari

Everything was as promised. Very well organized and very professional. Would highly recommend.
5/5

We had a fantastic 14 day trip to South Africa and Zimbabwe with Pembury.
The communication from the start was great, with a lovely lady called Kerry. We emailed back and forth for over a year while she planned our safari. Kerry followed up on all my queries and provided fantastic service.
When I had an enquiry about the booking she would respond quickly and no longer than within 12-24 hours.
I was very impressed with how seamlessly we were able to travel and could rely on someone to always be there to pick us up and help through every process. All the accommodations exceeded our expectations and the sights we saw were amazing!
I definitely recommend using this company to book a trip.

Eric   –  
United States US
Visited: March 2017 Reviewed: Apr 4, 2017

Email Eric  |  50-65 years of age  |  Experience level: first safari

Anya Visser is the BEST! She made our trip amazing and special.
5/5

During my entire life I never need a tour company. But, I tried to DIY my safari and found it impossible due to the complexity. Surfing the web I found Pembury Tours. And, I started a "conversation" with Anya about what we wanted. She made a proposal. We requested a few changes. Anya listened, and considered what we wanted, and made a second proposal. On paper it looked great.

Then, once the safari started (we went to three lodges) Anya's plan exceeded all my expectations. Drivers were where they were should have been. The lodges were great. All the logistics went off flawlessly. We had absolutely nothing to worry about but having fun.

Stop reading and book with Pembury! They were fantastic in every way!

Greg Brien   –  
Canada CA
Visited: March 2017 Reviewed: Apr 7, 2017

Email Greg Brien  |  50-65 years of age  |  Experience level: first safari

If only I could give you 6 stars for Exceptional!
5/5

Our trip to South Africa and Zimbabwe was in the works for over a year. We had big expectations. You can only hope that all will go well and that your itinerary fulfills your expectations. Kerry did an amazing job working with our group to put together a 15 day itinerary that was jam-packed with excitement in Victoria Falls, fabulous lodgings throughout the trip (especially Nottens Bush Camp), terrific safaris, great guides in the Cape and a pleasant chill-out in the winelands. Every transfer was seamless. Every guide was professional, knowledgeable, accommodating and energetic. I'm gushing, but this was the trip of a lifetime and it completely exceeded our expectations. Well done Kerry of Pembury Tours. I have already started recommending your service to friends.

Louise & Jim   –  
Australia AU
Visited: March 2017 Reviewed: Apr 18, 2017

Email Louise & Jim  |  50-65 years of age  |  Experience level: first safari

An amazing experience thanks to Laurette at Pembury Tours
5/5

From our initial internet enquiry with Pembury tours the service provided by Laurette has been exceptional. Her knowledge and enthusiasm was outstanding and all our queries and correspondence were answered very promptly by email. Nothing was too much trouble for her. Our whole trip from Victoria Falls to Capetown was faultless and our safari experience staying at Nottens in Sabi Sands far outweighed our expectations. Laurette organised an amazing trip for us which we will never forget. We would highly recommend Laurette and Pembury Tours to anyone planning a trip of a lifetime to Africa.

Lee H   –  
United States US
Visited: April 2017 Reviewed: Apr 26, 2017

Email Lee H  |  35-50 years of age  |  Experience level: first safari

Amazing experience and a pleasure to work with!
5/5

Working with Heidi at Pembury was a real pleasure. We had a lot of back and forth over email while trying to put together a stay in Kruger in South Africa, and she was always prompt in reply and clear in communication, which made me feel at ease while trying to book this trip from a different time zone and country. I don't think I was the easiest client, but she was always professional and definitely made me feel accommodated and taken care of.

We stayed at the breathtaking Ulusaba lodge in Sabi Sands, and she found the best prices I could find anywhere. Transportation to and from the lodge was seamless and professional, even after I had to make some last minute changes due to a tight itinerary.

If we ever do make another trip to South Africa, I will be going straight to Heidi, she was great to work with and I'll be recommending her to everyone else looking to plan a safari as well.

Average User Rating
5.0/5
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