Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
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Email Tom & Betty | 65+ years of age | Experience level: first safari
Our First Trip to South Africa was FANTASTIC!!!!
Pembury Tours, Gail, Did a Great job putting this together! She promptly answered all of our questions in a professional manner. When we arrived in Cape Town our Guide, Ian was there to meet us and transfer us to the V&A Hotel, it exceeded our expectations. The next morning Ian showed us Cape Town, Cape Point, & Cape of Good Hope, this guy was Brilliant!! After 4 days in Cape Town we were transfered to the Blue Train, our first train trip, this Train is First Class. After 3 days aboard The Blue Train, we flew out to Madikwe Game Reserve, Impodimo Game Lodge, this place was Amazing!! The Food, Staff, our Guide & Tracker, everyone was eager to make our stay memorable. The game drives were the Highlight, Impodimo just finished the Hide by the water hole, we spent hours in there with all the comforts of home. The entire 2 week trip was Fantastic!! Gail of Pembury Tours made it all happen. Thank You!!
Email Nicola | 35-50 years of age | Experience level: first safari
A-MAZE-ING - One of the best holidays I have EVER had, thanks to Anya at Pembury Tours
From the initial email contact to Pembury Tours to just see what they could offer I was incredibly impressed with the efficiency and quality of service I received. Our advisor was Anya... she was 100% fantastic in all that she did. Her advice was spot on, her attention to detail fabulous, her knowledge and ability to match what our hopes were to the programme she prepared for us was just super.
I was so grateful of her patience too as I ummed and ahhhed, and wanted to check various things out and I genuinely got the feeling that she was honestly invested in wanting to make sure our trip was the best it could be.
Our visit to South Africa and our first taste of a safari was incredible. Everything ran like clockwork and Anya had thought of everything... including working out/supporting some unexpected touches to make our trip extra special. We commented a number of times throughout the trip on what a brilliant job she had done; noting that 'yes' this was 'JUST" what we had wanted.
I have been lucky enough to travel all around the world, and experienced all sorts of adventure. I can hand on heart say though that this trip was one of the best I have ever been on, and that is very much down to the truly wonderful support, advice and work of Anya. She made the planning exciting (and easy), the trip itself a dream and I loved her passion and knowledge for her country. Anya advised me on a full holiday from days and trips in Cape Town to visiting two safari lodges all in the time that we were there. I know that there is no way I would have been able to plan such a super holiday even if I had spent hours researching and thinking things through.
My thanks can't go far enough to her, and the Pembury Tours team... you absolutely will be hearing from me again!
I'd urge anyone reading this who might be thinking about going on safari to DO IT! And, then to plan it with Anya... you will not be disappointed.
Email Alex | 35-50 years of age | Experience level: first safari
Great experience
Overall, fantastic experience, according to our expectations. We would highlight the way logistics were organised, quality of the hotels and facilities
Kerry did a fantastic job by supporting on every step of our travel, she definetily overreach our expectations and no doubt, if we come back to Africa, we will contact her.
Best regards,
Alex.
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Email Annie Hill | 50-65 years of age | Experience level: first safari
Our 3 week African Safari was perfect, for a reasonable price, and Permbury Tours is awesome!
Heidi did an amazing job organizing everything we needed for 3 weeks across 4 countries.
Having traveled extensively, I assumed something would go wrong, but everything was seamless - we had more transfers than I can count, numerous flights, several tours, and
EVERYTHING WAS PERFECT - everyone showed up on time, everyone was professional, it was almost hard to believe. All of our safari guides were knowledgeable and a real pleasure to spend time with, and the accommodations were all breathtakingly beautiful.
Also, we paid a fair price. We looked at a British tour company, but they wanted significantly more money and offered less service.
I strongly recommend booking with an African company because if something does go wrong, they’re on hand to deal with it directly.
I chose Pembury based on their stellar reviews, and I can confirm that they truly are amazing.
I am amazed by the professionalism, it was a magical trip of a lifetime.
We hope to return within two years.
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Email Kyle | 35-50 years of age | Experience level: first safari
Friendly, professional, patient and superb.
We began planning a year ahead of our trip and Heidi with Pembury tours was truly exceptional. She helped us plan what we wanted to see (and even things we didn't even know we wanted to see). She helped flex the trip to fit our plans as well as our budget. The trip went off without a hitch and it was our smoothest international trip ever. The transports were on time and we felt pampered on the whole trip. We also felt safe from start to finish. Midway into our trip, Heidi even sent me a PDF with our South African Airways boarding passes, so I could print them off at the hotel which really made the airport experience much less stressful. We have traveled extensively all over the world both on our own and with tour groups and Heidi and Pembury Tours was outstanding (the best). We can recommend them without reservations.
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Email Chris | 35-50 years of age | Experience level: 2-5 safaris
Great Experience
Myself and a friend have just returned from a fantastic trip to South Africa arranged by Pembury. Our consultant Gail made sure everything was in order and our air and ground transfers between Johannesburg and the three different camps (Rhino Post, Nottens & Simbavati River Camp) were seamless. We were thrilled with the lodges Gail recommended- they were exactly what we were looking for. Gail was very responsive throughout the whole process and I felt no trepidation booking with her from across the world. This was my third safari holiday and my last experience with a different tour provider had left something to be desired. With Gail and Pembury, all went according to plan - and the plan they put together happened to be spectacular. I recommend Gail and Pembury wholeheartedly and look forward to the possibility of booking with them again in the future.
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Email Michael & Zona | 65+ years of age | Experience level: over 5 safaris
Perfect 21 day tour with every detail taken care of by our travel agent.
We dealt with Heidi at Pembury Tours and could not have experienced better service. She was amazingly prompt in her replies to all of our requests for follow up information during the planning process.
Once we had "booked" our tour she continued to provide great follow up. Especially when we had to change our flights over to Africa!
Each place we stayed exceeded our expectations. Every camp was a different style of accommodations and facility. The game drives were spectacular.
The many in country airport meet and greets as well as our ground transportation to and from camps were perfect. No delays, friendly drivers and clean vehicles.
All of the in country flights were arranged by Heidi and we experienced no problems with our reservations and ticketing.
The informational packet she sent detailed every item of information regarding our tour. No bad surprises!
This was our 12th or 13th trip to Africa since 1990 (we've lost track) and thanks to Heidi, our best ever!
I would recommend Heidi to all of my friends thinking of planning a trip to Africa.
Fantastic experience!
Pembury Tours did an excellent job of understanding what we were looking for and making sure that our experience exceeded our expectations. Our agent Anya asked us all the right questions and made herself fully available to us to help answer questions both during booking and on the ground. She also did a great job of making sure that we had two different experiences between the two lodges we stayed at. Both the lodges and the game drives were quite different but both fantastic. Cannot recommend enough!
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Email Linda | 50-65 years of age | Experience level: first safari
Fantastic first trip to South Africa!
We are just back from an almost 3 week trip to South Africa and Zimbabwe, arranged by Anya at Pembury Tours. What a fantastic trip! Everything was perfectly planned and just amazing. We spent time at two safari camps in Krueger, had 3 nights in Cape Town, a couple nights in Winelands, drove the Garden Route then flew to Zimbabwe and stayed at an amazing place outside of Victoria Falls. We loved every single thing Anya planned for us. The game drives were great and involved not just seeing the Big 5 but seeing a leopard with her cub...a pride of 8 lions.....and so many elephants (our favorite). We also sat out on the lawn of our place in Zimbabwe and watched baboons, impalas, zebras and a giraffe come up to drink from the waterhole. Anya was with us every step of the way - always available if we had questions - from the time we started the booking until we left South Africa. We loved all of the information she provided us - from the "book" about our itinerary and related information to the app that we downloaded so we could have all of the info at our fingertips. She even came and met us in Cape Town and Port Elizabeth! I cannot recommend them highly enough!
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Email Charles | 65+ years of age | Experience level: first safari
Nothing was as expected - everything - EVERYTHING exceeded our expectations.
There was only a single item we wanted changed - to be picked up at 10 rather than 9 a.m. We got in touch with Anya at the agency (quite easily and quickly) and she fixed it. As I indicated, nothing was as we expected - everything exceeded out expectations. The rooms were unbelievably luxurious, the food was top quality, and the people who served us, guided us, and drove us were professional and very nice at the same time. It was a once in a lifetime experience for my son and I. The only thing I regret was not making it twice as long.