Reviews

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Jen   –  
Germany DE
Visited: August 2017 Reviewed: Nov 6, 2017

Email Jen  |  Experience level: first safari

Trip of a lifetime thanks to Kerry at Pembury Tours!
5/5

It is hard for me to begin… as everything about our trip to Africa was positively perfect. Our dream vacation became a reality and was orchestrated with precision. I will be forever grateful to Kerry R. at Pembury Tours, for organizing our trip.

From the moment we first started to work with Kerry, I knew that she was going to be our angel. She was so incredibly open to our wishes and truly listened to what we wanted. She was not pushy or overbearing. She ably guided us in building our tour without us feeling we had no say. Kerry was flexible, attentive, responsive, and supportive. Our tailor-made itinerary met all of our needs (including keeping the trip to an affordable price and within our budget).

Our trip exceeded all expectations. We traveled to Victoria Falls, had a day trip in Botswana, stayed at a couple of safari lodges in Kruger National Park, and ended in Cape Town and the Winelands. The hotels recommended by Kerry were amazing! The hotel staff, tour guides, etc. were all incredibly friendly and knowledgeable (esp. at Lukimbi Safari Lodge – a must stay place!).

If you are looking to go to Africa at an affordable price and have the time of your life, contact Pembury Tours. The service is incredible. You will not be disappointed!

Kerry – thank you! You are simply the best!!

Peter Lohwasser   –  
Germany DE
Visited: October 2017 Reviewed: Nov 15, 2017

Email Peter Lohwasser  |  50-65 years of age  |  Experience level: first safari

Tammy thank you so much for execellent prepared itinerary!
5/5

1. Communication was very good. Tammy sent so many nice proposal.
2. Accommodations we enjoyed each night! Very good selected. Cleaness super, and gentle
3. Lalibela Lodge was the Highlight. Everything was perfect :)

Tammy, thank you very much! I hope we will visit ZA again, so I will go in contact with you.


Vicki   –  
United States US
Visited: August 2017 Reviewed: Dec 11, 2017

Email Vicki  |  65+ years of age  |  Experience level: first safari

An absolutely fantastic trip prepared by Kerri at Pembury Tours!!
5/5

Our trip was amazing! It was beyond our expectations! We were able to customize the trip to include the things we wanted to see. Kerri made suggestions and gave us choices that made our trip perfect. Our tour included a visit to Victoria Falls, an elephant back safari, a day trip to Chobe NP in Botswana, safari experiences in two different locations in Kruger NP and a few days in Cape Town. The itinerary that Kerri created for us allowed us to see everything we wanted to see and also allowed us time to relax and enjoy our surroundings. Everything about our trip was perfect, the accommodations, our guides, the transfers, etc. Every place that we went, the people were so friendly and very helpful. We would definitely recommend Kerri and Pembury Tours for anyone looking for a great safari experience.

Lin   –  
Netherlands NL
Visited: November 2017 Reviewed: Dec 18, 2017

Email Lin

Very professional and personalised service for a safari trip
5/5

From the moment we contacted Pembury tour, we were impressed by its professional and high quality service. Our contact person, Tammy, always responded promptly to our specific needs and desires for our safari trip. She was flexible and accommodating throughout the planning phase of the trip, and recommended various options for the choice of the game reserves and lodges. She even managed to insert a tour of the Panorama Route during the transfer from the 1st game reserve to the 2nd at our request, which turned out to be a wonderful break in-between the two safari activities. The entire trip went seamlessly, with all of the three tranfers (including Panorama Route) and two accommodations organized perfectly without any glitch. We were grateful for their attentions to details and reliable service, and for the memorable safari experience.

Andrew   –  
United Kingdom UK
Visited: November 2017 Reviewed: Dec 19, 2017

Email Andrew  |  50-65 years of age  |  Experience level: first safari

Excellent ,everything was beautifully organised by Tammy via email.
5/5

This was our first trip to South Africa so we sent Tammy our wish list, what type of accommodation we liked and an indication of our budget.She came back with a proposal which I don't think we even need to tweek.Between booking and the date of our trip Tammy kept in contact and promptly answered any of our queries. We were met at the airport ,taken to our hotel and given our itinerary. Next morning Lele Mbinda picked us up promptly and took us on the first of three tours in Cape Town. The tours were adapted according to the weather and our special interests. We flew to Durban to pick up a hire car for the next stage of our trip. All the instructions got us to our hotels easily and each had its own character.The Rhino Ridge Lodge was one of the highlights. During the three nights we stayed we went on six game drives with Hala who ensured we saw an amazing variety of wildlife,identifying any we didn't know. The truck seldom had more than four passengers and you felt like you were on your own private safari. The staff at the lodge itself were friendly and helpful, and the food well balanced in terms of size and variety. The staff sing for residents birthdays was something special. As visitors from the UK the only hairy bits were driving on dirt tracks in a hire car in Rorke's Drift and Hluhluwe Imfolosi Park but that was inexperience. It was a wonderful holiday beyond our expectations and we are very grateful to Tammy for her organisation and suggestions.

Antonio   –  
Switzerland CH
Visited: November 2017 Reviewed: Dec 26, 2017

Email Antonio  |  50-65 years of age  |  Experience level: first safari

excellent service and first class faciliies
5/5

I bought a Cape Town (Radisson Blu Waterfront Hotel) + Kruger Park (Dulini River Lodge) + Victoria Falls (Royal Livingstone) + Chobe Park (Ngoma Lodge) + Okavango Delta (Shinde Camp) 2 weeks tour with Pembury Tous and i must say that i was very happy with their services at every moment and i recommend them.

I started asking for quotations 18 months before i travelled, i had to postpone the tour, i asked for new quotations one year later and they still maintained their offer in their files, rebuilt the whole offer in one day, gave me very good advice on every detail i needed, their wise lodges selection, activities...

The quality of the services provided by Pembury and their representatives (drivers, guides, extra activities etc.) at every place and the accommodation i had was superb. Also their advices (topics for the trip, recommended restaurants...) were very helpfull

All I can do is thanking Ms. Tammy, who was in chage of my tour for all the good services i have received.

Raji   –  
United States US
Visited: December 2017 Reviewed: Jan 6, 2018

Email Raji  |  50-65 years of age  |  Experience level: first safari

Heidi Bedford was brilliant. She gets a 5* rating.
5/5

Communication with Heidi Bedford was excellent. She was prompt and provided great guidance when we were planning the trip. Once she understood our itinerary, she completely laid out the detailed plan for us. We were a group of 12 people and I was the main point of contact but she fielded questions/concerns from other individuals in the group as well. She was always extremely polite and professional at all times.

I found Pembury Tours on the internet and I had read good reviews on Trip advisor but was skeptical in the beginning but Heidi put my fears to rest after the booking process went smoothly. None the else, we as a group were nervous wondering how the trip will go once we landed in Cape Town. All I can say now after the trip is over is that Heidi did a fabulous job for making this trip an amazing and remarkable experience of us. The entire trip went according to plan, like clock work. The stay in Cape Town was excellent, the safaris were brilliant-once in a lifetime experience, all the transfers were on time, and the accomodations were comfortable.

Heidi's services exceeded our expectations and this sentiment is shared by our entire group of 12 people.
We give Heidi Bedford a 5* rating.

Heidi - Thank you so much for a fantastic, memorable trip!!

Corinna   –  
South Africa ZA
Visited: December 2017 Reviewed: Jan 8, 2018

Email Corinna  |  35-50 years of age  |  Experience level: over 5 safaris

Efficiency,professionalism,humanity,kindness,care,love,comfort,organisation,informative
5/5

excellent!
loved the location& esp the staff , owners and team that run Blyde River Canyon Lodge-excellent choice of booking.
loved the animals& nature there and all the things that we could do in the immediate vicinity
Kerry Ririe organised a sublime holiday for us and our friends-
loved hillside house too!

Sue Shackell   –  
United Kingdom UK
Visited: December 2017 Reviewed: Jan 8, 2018

Email Sue Shackell  |  65+ years of age  |  Experience level: 2-5 safaris

Above and beyond, another amazing family holiday.
5/5

Just had the most amazing family holiday, arranged by Kerry Rerie of Pembury Tours, with members from Australia and South Africa and my husband and I from UK. Kerry couldn’t have been more helpful and the accommodation she found for us in Blyde River and The Kruger game park was excellent. Kerry put together a very comprehensive itinerary for us and each family had a complete booklet with details of everything we could possible do in each area, bearing in mind the age range was 13 to 80! I can’t thank Kerry enough, this is the second time she has arranged a holiday for us in SA, last one three years ago, and we will definitely be in touch with her the next time we come. With great thanks, Sue Shackell.

DEB   –  
Australia AU
Visited: January 2018 Reviewed: Jan 22, 2018

Email DEB  |  35-50 years of age  |  Experience level: 2-5 safaris

Helpful and efficient and spot on recommendation.
5/5

Recommendation by Susan of Lalibela Game Reserve excellent. Great communication and efficient service. Thanks very much.

Average User Rating
5.0/5
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