Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Very professional and personalised service for a safari trip
From the moment we contacted Pembury tour, we were impressed by its professional and high quality service. Our contact person, Tammy, always responded promptly to our specific needs and desires for our safari trip. She was flexible and accommodating throughout the planning phase of the trip, and recommended various options for the choice of the game reserves and lodges. She even managed to insert a tour of the Panorama Route during the transfer from the 1st game reserve to the 2nd at our request, which turned out to be a wonderful break in-between the two safari activities. The entire trip went seamlessly, with all of the three tranfers (including Panorama Route) and two accommodations organized perfectly without any glitch. We were grateful for their attentions to details and reliable service, and for the memorable safari experience.
US
Email Vicki | 65+ years of age | Experience level: first safari
An absolutely fantastic trip prepared by Kerri at Pembury Tours!!
Our trip was amazing! It was beyond our expectations! We were able to customize the trip to include the things we wanted to see. Kerri made suggestions and gave us choices that made our trip perfect. Our tour included a visit to Victoria Falls, an elephant back safari, a day trip to Chobe NP in Botswana, safari experiences in two different locations in Kruger NP and a few days in Cape Town. The itinerary that Kerri created for us allowed us to see everything we wanted to see and also allowed us time to relax and enjoy our surroundings. Everything about our trip was perfect, the accommodations, our guides, the transfers, etc. Every place that we went, the people were so friendly and very helpful. We would definitely recommend Kerri and Pembury Tours for anyone looking for a great safari experience.
DE
Email Peter Lohwasser | 50-65 years of age | Experience level: first safari
Tammy thank you so much for execellent prepared itinerary!
1. Communication was very good. Tammy sent so many nice proposal.
2. Accommodations we enjoyed each night! Very good selected. Cleaness super, and gentle
3. Lalibela Lodge was the Highlight. Everything was perfect :)
Tammy, thank you very much! I hope we will visit ZA again, so I will go in contact with you.
Trip of a lifetime thanks to Kerry at Pembury Tours!
It is hard for me to begin… as everything about our trip to Africa was positively perfect. Our dream vacation became a reality and was orchestrated with precision. I will be forever grateful to Kerry R. at Pembury Tours, for organizing our trip.
From the moment we first started to work with Kerry, I knew that she was going to be our angel. She was so incredibly open to our wishes and truly listened to what we wanted. She was not pushy or overbearing. She ably guided us in building our tour without us feeling we had no say. Kerry was flexible, attentive, responsive, and supportive. Our tailor-made itinerary met all of our needs (including keeping the trip to an affordable price and within our budget).
Our trip exceeded all expectations. We traveled to Victoria Falls, had a day trip in Botswana, stayed at a couple of safari lodges in Kruger National Park, and ended in Cape Town and the Winelands. The hotels recommended by Kerry were amazing! The hotel staff, tour guides, etc. were all incredibly friendly and knowledgeable (esp. at Lukimbi Safari Lodge – a must stay place!).
If you are looking to go to Africa at an affordable price and have the time of your life, contact Pembury Tours. The service is incredible. You will not be disappointed!
Kerry – thank you! You are simply the best!!
US
Email Andrew | 20-35 years of age | Experience level: 2-5 safaris
Amazing trip thanks to Tammy at Pembury Tours!
We had a large group of people traveling from NYC and planning a trip to southern Africa. Tammy put together an amazing itinerary to Vic Falls, Chobe, and the Okavango Delta. She made great recommendations for lodging and activities and was also super responsive and helpful. Can't recommend her and Pembury Tours enough!
US
Email Erel | 35-50 years of age | Experience level: 2-5 safaris
Outstanding Service from Tammy
I normally like to do all my own planning/research for trips, but we were extremely busy and needed help. So we contacted Pembury based on reviews we had read, and were put in touch with Tammy. Thank god for this.
It's rare to find someone so responsive, and thorough...and just good at her job. We outlined what we wanted, she gave us options, and basically did all the legwork in putting together our itinerary. We never had to chase things down or make corrections, everything planned happened without issue, and she assisted with numerous curveballs we threw her way. She just made it all so easy. It was a tremendous burden lifted...and the result was a vacation that exceeded our already high expectations.
The communications in particular were incredible. Very responsive, managed our expectations re: when we could expect to hear back from her, incredibly friendly...we even got her phone number and were WhatsApp'ing during the trip, so she could make sure things were going smoothly.
By the end of it all, we had invited her to our wedding. !!! So in short, we recommend Tammy/Pembury wholeheartedly and without reservation.
AT
Email Wilhelm | 35-50 years of age | Experience level: 2-5 safaris
Our holiday was - thanks to Tammy and her excellent service - a great experience!
We had so many wishes and requests (that house in Knysna, this golf course at that date and so on ... :-))), even some short-term changes we made after having already arrived! And Tammy and her collegues at Pembury Tours managed to arrange all our accomodations, means of transports - without any complaints or problems. Thanks to Tammy and her collegues, we had a really memorable and wonderful holiday. I would really recommend to contact them when planning a trip to South Africa!
IN
Email Anshul | 20-35 years of age | Experience level: first safari
7 stars !!
We had the most amazing trip to South Africa and a large credit goes to our super advisor - Anya!
US
Email BostonRU | 35-50 years of age | Experience level: first safari
Great customized trip to Johannesburg, Victoria Falls, Kruger and Cape Town for 3 adults
Excellent service from Heidi, working around our travel dates to build an itinerary (including activities) in Johannesburg (1 night), Victoria Falls (3 nights), safari (2 nights Sabi Sands, 2 nights Timbavati), and Cape Town (6 nights). Very helpful to have a single point of contact when planning the trip, as well as for any questions during the trip. We had a couple of minor requests during our trip - everything was handles promptly and very well.
The first night (Johannesburg) was also due to the flight schedule, but that turned out to be a good thing. Pre-arranged tour of the city and Soweto was quite interesting, and it helped recover from the jet lag. We stayed at an airport hotel (City Lodge) - very convenient for the flight to Livingstone next morning.
Flying into/out of Livingstone for Victoria Falls was fine, but unfortunately Zambia/Zimbabwe ran out of the Kaza Univisa stickers, so we had to get a bunch of separate visas for Zambia, Zimbabwe and Botswana at each border crossing. Nice view of the falls from the right hand side of the plane on approach to Livingstone. Good day trip to Chobe for a river/land safari. Very nice hotel (Ilala Lodge). Water flow in Zambezi during the dry season is quite low, but that make it possible to swim in the Devil's Pool.
We had an extra night in Nelspruit between Victoria Falls and safari due to our flight schedule. Try to avoid doing this if your schedule allows it - there is nothing to do there.
Safari was definitely the highlight of the trip, and it was nice to visit two different game reserves. Transfer was timed perfectly so we didn't miss any game drives. Both lodges (Elephant Sands and Simbavati River Lodge) were very good.
Stayed in a serviced 2 bedroom apartment (Lawhill) at V&A Waterfront in Cape Town. Again, good pre-arranged tours - city tour, Cape Point, wine country. If you have a couple of days on your own, you can go to the Botanical Garden (great free walking tours with volunteer guides at 10 am, 11 am, and 2 pm), Table Mountain (as soon as the weather is good), and the Old Biscuit Mill (excellent food market on Saturdays). You don't need a guide for any of this, taxis are easy to find and there is also Uber. If you want to have a nice dinner in Franschhoek after the wine country tour, you need to make a reservation weeks (if not months) in advance. Totally worth it. We went to Ryan's Kitchen, there are a couple of other restaurants that are similar.
Again, great trip and great service from Pembury Tours! Thank you , Heidi!
NL
Email Carolina | 35-50 years of age | Experience level: 2-5 safaris
Another amazing experience!
After our great visit to South Africa last year assisted by Pembury Tours, we didn’t waste time to check on our calendars in order to ask them to plan our second trip.
And let me tell you something, Heidi surpassed herself! When she organized our tour last year, she tailored an amazing itinerary, making sure that all our requirements and wishes were met and the result was fantastic.
This year, and noting that the trip was to celebrate my birthday and that we wanted an especific Safari programme, she went out to find the best options possible, even if our favorite Lodge was full.
Not only she managed a seamlessly itinerary, including suitable flight and transportation connections, but she found the way to accomodate our expectations, giving us another wonderful time in South Africa - including some thoughtful surprises along the way!
We are, once more, grateful to Pembury Tours and Heidi for the dedication and level of attention to our innumerable questions and for tailoring another holiday to remember.
Hopefully we will be able to count with them in our next vacation!