Reviews

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Manny   –  
United States US
Visited: October 2017 Reviewed: Oct 20, 2017

Email Manny  |  35-50 years of age  |  Experience level: first safari

Amazing trip!
5/5

A large group of us traveled to Africa for our friends' wedding (they organized the trip with Tammy from Pembury) and we couldn't have been happier. Each leg of the trip was planned by Tammy: Victoria Falls then 2 lodges in Botswana for safaris. The wedding couple worked with her to plan the trip and she did an amazing job. We all loved the places we went, the activities that were included and of course the safaris themselves. Tammy communicated with us all over the course of months and was very helpful for us to plan things like what to bring, how much, etc.
I would definitely recommend Pembury and Tammy for an African vacation.

Brad and Claire   –  
Australia AU
Visited: October 2017 Reviewed: Oct 17, 2017

Email Brad and Claire  |  35-50 years of age  |  Experience level: first safari

Cape Town, timbavati and Sabi Sands safari
5/5

This was our first trip to South Africa and we were keen to utilise an experienced tour operator to guide us through the safari experience. After much research we felt most comfortable to book with Pembury Tours since the reviews from previous travellers were very positive. The packages they offered were very flexible and fit right into our busy itinerary. Our tour consultant throughout the entire process was Heidi Bedford. During the planning stage Heidi was extremely helpful, professional and patient as we worked through many scenarios. We felt at ease for our first visit to Africa and booked without hesitation. Arriving into Cape Town tired after long flights we were pleased to be met by our driver. From that moment on everything ran perfectly. The welcome pack, tours organised, safari locations, accommodation and the extra touches that were delivered to make our honeymoon special, just cemented our pleasure in booking with this operator. We are already planning another trip back to Africa and Heidi at Pembury will be our first and only contact.

Sandra & Adrian   –  
United Kingdom UK
Visited: September 2017 Reviewed: Oct 15, 2017

Email Sandra & Adrian  |  50-65 years of age  |  Experience level: first safari

Very friendly, knowledgeable and efficient Tour Operator
5/5

We have recently returned from a two week tailor made holiday organised by Susan Paterson Wait of Pembury Tours. Susan provided suggestions and options of accommodation during the various sectors of our holiday along with providing the necessary immigration and entry visa requirements to the various countries visited.
Subsequently all our accommodation, transfers and tours during our whole holiday were organised by Pembury Tours & all went like clockwork.

Our holiday initially comprised of three nights in Ilala Lodge, Victoria Falls, Zimbabwe and included a day trip to Chobe National Park in Botswana.

From Victoria Falls we flew to Nelspruit, Mpumalanga, and stayed one night at the wonderful Oliver's Restaurant & Lodge where we met by the manager Amanda who allocated us a wonderful spacious room. The friendly greeting from Amanda was extended to us by all the staff we met. The food in the Restaurant was amazing and was of excellent quality and value.

Our Holiday continued with a transfer and a 3 night stay at Arathusa Safari Lodge in Sabi Sands. We were given a freindly greeting by the always helpful reception staff and showed to our delightful lodge. Once again all the staff we met were so friendly, the food was really good, the bar had a decent selection and was good and the Safari Drives were excellent. Thanks to Sebastian our Ranger and Solley our tracker for giving us a wonderful wildlife experience with lots of stories, memories, photographs and appreciation for the beautiful wildlife. A big thanks also to all the staff at Arathusa.

The final leg of our holiday was a transfer, flight and then a 6 night stay at the Table Bay Hotel, Cape Town. What a wonderful hotel on the V&A waterfront and what a wonderful city. Lots to do in Cape Town and plenty of good quality dining restaurants for a relaxing meal or a quick bite to eat. The 6 days we visited, Cape Point, Robben Is., City Tour including history of S.A. & Cape Town, Table Mountain, Wine tasting tour to mention just a few. A great city to visit.

Finally we would highly recommend Pembury Tours and a special mention to Susan for arranging this holiday for us and having the patience with us. Thanks for providing such a memorable experience of Africa, the wildlife on Safari and the people we met at the Lodges, Hotels, Tour Guides and Transfer Drivers.

Sandra & Adrian.

Chris Garman   –  
United States US
Visited: September 2017 Reviewed: Oct 11, 2017

Email Chris Garman  |  50-65 years of age  |  Experience level: first safari

Top notch tour operator
5/5

We did a Pembury-arranged safari in Botswana, Zambia, and Zimbabwe. All of the lodges were amazing, the communication with Pembury leading up to the trip was excellent, the price was well worth the quality and completeness of the safari, and it was an amazing experience of a lifetime. Great guides, great food, great game viewing, great everything! Everything exceeded expectations by a wide margin. Definitely would use Pembury again.

Vinod Pillai   –  
India IN
Visited: September 2017 Reviewed: Oct 11, 2017

Email Vinod Pillai  |  35-50 years of age  |  Experience level: 2-5 safaris

Trip of a lifetime to South Africa
5/5

Anya is one of the best travel partners one could ask for. Our flights got delayed, which meant we had to lose a day and cancellations/ postponements galore. But Anya had been super helpful, helping us manage all the disruptions. She managed to keep our morale high, by taking care of small details as well as the big revisions. She planned a perfect itinerary and was super responsive through out the trip. Every location we travelled had soemthing new to offer. Anya also helped us with additional things like where to shop, where to book tickets for skydivign etc. We kept buggering her with queries at times at late night and she always helped us out, no matter what. I am super impressed and super happy. 5 stars +

Susan Davis   –  
United States US
Visited: September 2017 Reviewed: Oct 4, 2017

Email Susan Davis  |  65+ years of age  |  Experience level: first safari

Excellent service and attention to every detail
5/5

I had the pleasure of working with Heidi Bedford. This was our first trip to Africa so I had tons of questions which she answered and then, based on what I wanted to see, planned the perfect trip for my husband and me! Every detail was handled, I was so confident in our transportation and lodging. She even arranged our airline tickets at my request. I have been told I am "difficult" to please but Heidi sure pleased me! I recommend her highly - she knows her stuff! My thanks

Jane H.   –  
United States US
Visited: September 2017 Reviewed: Oct 4, 2017

Email Jane H.  |  50-65 years of age  |  Experience level: over 5 safaris

Efficient, Personal and All when according to plan
5/5

We very much enjoyed working with Laurette at Pembury Tours. She was very responsive to our emails, accurate and efficient with all the bookings. We did not have any issues during our tour. We highly recommend her services.

Yolanda   –  
United States US
Visited: September 2017 Reviewed: Oct 2, 2017

Email Yolanda

Everything we asked for at an affordable price, great service!
5/5

Just came back from our 10 days African experience. Heidi, our consultant, was beyond helpful to accommodate our wishes around our time and budget constraints. She is attentive and always responded in a timely manner to all our questions and changes requests. Every transfer, activities and accommodation was as described in the proposal. Tour guides were knowledgeable and professional, and the tours groups were only 4 people, almost private, for the most part. Thanks to Pembury's planning we covered a lot in the short time we had. Visiting Victoria Falls was a bonus and the two reserves she recommended were different but equally amazing. The lodge that she booked for us at Sabi Sands, Arathusa Lodge was excellent and a great way to finish our holiday. Great value for the money!

Susan   –  
Canada CA
Visited: September 2017 Reviewed: Sep 30, 2017

Email Susan  |  65+ years of age  |  Experience level: 2-5 safaris

Cape Town/Kruger
5/5

All tour arrangements met our expectations. Tour operators, drivers etc were punctual, courteous and helpful.
Accommodations were good and at Ngala tented safari camp and Simbambili were excellent. Included meals were top notch. And safaris exceeded expectations. We have excellent pictures of the big five and many more.

Teri Stember   –  
United States US
Visited: September 2017 Reviewed: Sep 29, 2017

Email Teri Stember  |  65+ years of age  |  Experience level: first safari

The Trip of a Lifetime
5/5

I've been dreaming of a trip to Africa since I was a child, with great expectations, and I was not disappointed.
From the very first email to Pembury Tours, everything was handled promptly and completely. Our personal tour consultant, Tammy Harding, patiently answered every question we asked, researched areas we were interested in and provided us with the confidence to move forward with the trip. Our stays at the Sanctuary Camps in Botswana and Zambia were exceptional, from the knowledgeable guides, to the camp staff, to the daily drives and the outstanding meals. And, each time we moved from one camp to the next, friendly and competent employees were there to take and receive us. Everything went off without a hitch. This indeed was my trip of a lifetime! Many thanks to Pembury Tours and Tammy.

Average User Rating
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