Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
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Email Lauren | 50-65 years of age | Experience level: first safari
Pembury Tours arranged a two week trip to Cape Town, Sabi Sands and Botswana - Amazing.
I do a great deal of travel research and typically book my own vacations. Africa was a bit daunting and having Pembury Tours local in South Africa was super helpful. Heidi was great to work with - she was professional, prompt and flexible with my feedback and changes at all times.
I had plenty of options presented for locations, lodgings and tours. Heidi worked with me seamlessly to ensure me and my family maximized our time in Africa. The tour guides were super and the transfers were so helpful. The driver that Pembury arranged for us to get to Johannesburg airport stayed with us until we were safely into security - so helpful.
I would not hesitate in referring friends or family to Pembury and Heidi.
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Email M&M | 50-65 years of age | Experience level: first safari
Perfection could not be better than working with Laurette McKinnon at Pembury Tours
We began planning our trip to southern Africa more than a year in advance and Laurette was with us 100% in crafting the trip of a lifetime. It was excellent - and more affordable - not only to work with someone already in South Africa, but someone who has actually been to the properties and knows things first hand. She took great care to fully understand our interests and preferences and crafted a safari and a finale at Victoria Falls that was perfect in every way and exceeded our expectations on a regular basis. Due to our travels prior to the safari, it was not possible to get our formal travel documents prior to our departure from the States. Not a problem for Laurette. She most kindly had them couriered to our guest house in Hermanus and they were awaiting us upon our arrival. She even checked in with us on a regular basis while on safari just to ensure that everything was to our liking and going well. We loved the Sanctuary properties. Baines Camp and Chobe Chilwero could not have been more different and thus offered the full spectrum of a safari experience. I'd stay in any Sanctuary camp again in a heartbeat.
Along with the wonderful memories (and photos), we'll also always cherish our new friend Laurette. If I ever make it back to South Africa, Port Elizabeth will be on my list so I can take Laurette to lunch and give her a big hug. She is the very best of the best.
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Email Sandy | 50-65 years of age | Experience level: first safari
Fantastic Trip to Victoria Falls, Kruger and Cape Town/Winelands - 15 Days
I worked with Anya from Pembury Tours and she planned the perfect family vacation! I enjoyed working directly with someone who would accept my input to come up with a trip that I knew I would enjoy. With Anya, you can work with her if you have some strong opinions on your trip (like I did) or let her do all the planning. Since I like to have some control, we talked back and forth throughout the planning process to develop the itinerary and the lodging in the 3 locations. Then she did an excellent job of handling all of the details for transfers, continental flights, extra tours if desired etc.
Then we could travel worry free on this trip b/c everything was defined and clearly communicated with a full itinerary and all details/contacts noted. In addition, during the trip I was able to communicate with her via WhatsApp and she responded VERY quickly to any question/concern/comment that I had. She also checked in with me just to make sure everything was ok.
Upon arrival at each destination I was pleasantly surprised at the wonderful hotels/lodges that we were in. They far exceeded my expectations given the cost of the trip.
In addition, at one site, I had accepted an upgrade to a private camp (my mistake, not Anyas). Upon arrival, I was not happy with the seclusion of this came and it was very small. I contacted Anya and she was able to transfer us to the main lodge with in hours. It was WONDERFUL b/c I was worried that we were going to spend 2 nights, of our 15 day trip, in a location where my children would not be happy. I cannot thank her enough for the quick response/resolution to this.
Although I typically like to plan all of the details of my vacation, I found this to be the BEST solution for our trip to South Africa where I do not have a lot of knowledge on the area. Again, she was easy to work with, she listened to may inputs and she took care of ALL of the detatils.
Finally, we were celebrating numerous family events (high school graduation, middle school graduation and a birthday) during this trip. At numerous locations along the way were surprised with wine, champagne and special treats/desserts. My kids said......'I really like this Anya' b/c they did not expect this sort of treatment and they, too, enjoyed all of the lodging.
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Email Shawn | 50-65 years of age | Experience level: first safari
Spectacular Cape Town, Safari, Vicotria Falls Trip
I researched a number of travel companies -- including several from this site -- and settled on Pembury for their price, reviews, and responsiveness. Laurette organized an exceptional trip for us: we loved all our accommodations -- had the luxury African feel we were hoping for. In Cape Town, we stayed at the Victoria & Alfred hotel: great location and wonderful restaurants close by. We had the same private guide from airport pick up, three days of tours, and airport drop off, which was perfect.
Our Safari was at Arathusa Safari Lodge in Sabi Sands. Such an amazing experience -- my friends who've been on safari were surprised by how close we were to all the animals (elephants drinking from our private splash pool at our room, lions and leopards literally walking around and underneath our jeep). And Elephant Camp in Zimbabwe (Victoria Falls) was a dream -- wish we'd spent more time there! After seeing all my pics and videos on Facebook, several friends have already asked me to send my itinerary and travel planner info to them.
I've travelled extensively, 45-50 countries, and generally make all my arrangements myself. But since I've never done a safari and wasn't familiar with these countries, I went through a travel agency and am very glad I did. I always felt safe and all the details were handled. But even now, I would not tackle this on my own; a travel agency is a must -- there's just too many details/transfers and such to safely tackle on your own.
This was an unforgettable experience, and our group was delighted with Pembury, and Laurette!
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Email Heather | 20-35 years of age | Experience level: first safari
A trip of a lifetime!
We want to thank Gail, from Pembury Tours, from the bottom of our hearts for coordinating our incredible trip. Even with all the questions and requests we had, she made it all possible for us. Every detail was amazing. All of her suggestions and diligent work of coordinating plane flights (which she made it possible to travel early morning to maximize our time), transfers, etc. made our trip seamless and worthwhile.
Thank you, thank you for putting together an unforgettable trip for us. We have memories to last a lifetime and will pass these on to other travelers we know!
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Email Stian & Kine Hasle | 20-35 years of age | Experience level: first safari
Don’t think about it, book with Pembury tours, excellent service
We arrived at Johannesburg for 1 night, flight out to safari area. We now understand that the travel company have a deal with the best park to see and experience a high level of getting close to the animals!!!
There were no fences, you just lived in a house tent with the animals walking around, and that was insanely
3 days feeling like you relived your life and we will defiantly go back!
Flight back to Johannesburg, then to Mauritius. The hotel, the service, the whole ‘thing’ was perfect! Transfer, punctuality, location of the hotel, service minded staff and you should take all inclusive, all this made our stay luxuries.
We just had a blast for our whole stay and can’t think of anything else then we will go back!
Thanks Susan from Pembury Tours.
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Email Randy-Lynn Kroll | 50-65 years of age | Experience level: first safari
Easy, non-stressful, super helpful, amazing!!!!
Anya was wonderful! I had started off working with 3 different people and Anya far exceeded anything they could offer us. She is so patient and attentive to every detail. We must have changed the itinerary 8 times before settling on the final one. Without Anya we would not have had this once in a lifetime experience. She thought of everything! Her optional tour suggestions were wonderful. We were really able to do so much and have so many amazing experiences. All of us received a handmade bag with our itinerary and information about all the places we were visiting etc. What a nice keepsake! She always had time to answer any and all of my questions no matter how small. Her knowledge and experience was invaluable! We had an absolutely amazing trip!
Thank you thank you thank you!
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Email Bonnie | 50-65 years of age | Experience level: first safari
A trip of a lifetime!
Words can’t describe the experiences we had on our South African vacation. Heidi, our tour consultant, was responsive and extremely helpful from the first point of contact. We emailed back and forth for months to ensure our itinerary was exactly the way we wanted it. Heidi also provided many itinerary options, made suggestions and took the time to get to know the kind of vacation we were expecting. She selected premium hotels, safari camps, tour guides and drivers. Careful attention was given to inter country flights, timing of activities and drivers between airports, hotels and longer drives within Kruger. The safari portion of the trip (six nights at two camps) was perfect! We saw the big five along with too many other amazing animals and birds to name. The camps were small and very comfortable with absolutely delicious food in an environment surrounded by watering holes and animal viewing via binoculars right in the middle of the bush. In summary, everything was absolutely perfect! We were amazed at Heidi’s attention to detail and selection of tours, hotels, drivers, guides and flights! You can’t go wrong with Pembury!
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Email Kathy | 50-65 years of age | Experience level: first safari
South Africa>Zambia>Zimbabwe>Botswana
Our safari, planned by Laurette at Pembury Tours, was beyond anything we could have imagined! First, the communication during planning was excellent. Our questions were always answered, in detail, by the next day and the places she choose for us were amazing. Every transfer and activity was in order and the voucher system she used told us where to be, at what time, and who would meet us. Everyone was all ways there on time or earlier. I have recommended Laurette at Pembury to friends and family and would suggest anyone planning a safari use her for their booking. She gave our family the trip of a lifetime! You rock Laurette!
Pembury Tours and Kerry Ririe were wonderful - very organized and good communicators.
Through a friend in California - Pembury Tours was recommended to us. We also requested Mario Alexander, who is a tour guide for Pembury Tours. Kerry did all of the communicating and organizing for us and followed through with our request for Mario. We were only in Cape Town for two nights and then spent two nights in the Wine Country..............Pembury Tours and Kerry arranged for our pick-up at the airport, a day touring Cape Town surrounds, and a guided tour of the wine country. All the details were exactly as planned. Mario was excellent as he was very friendly, very knowledgeable, and very passionate about his South Africa. We had a wonderful time.