Reviews

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Robert B.   –  
Switzerland CH
Visited: November 2018 Reviewed: Nov 27, 2018

Email Robert B.  |  50-65 years of age  |  Experience level: first safari

Namibia + Cape Town in November 2018
5/5

Anya Visser, of Pembury Tours, organized our trip to Namibia and to Cape Town, which was our first visit to Southern Africa. The result is that our trip was absolutely flawless and a full success.
We stayed in three different lodges in Namibia, moved from one to the other by private plane and were met in Cape Town and in Windhoek.
Every element of our trip was professionnally planned and executed, on time and most courteously by every provider chosen by Anya.
Moreover, Anya always responded immediately and positively to my numerous requests for information or for slight modifications of our initial program.
I therefore cannot underline enough Anya's professionalism and kindness, as well as her permanent availability of which I availed myself on several occasions.
I have already forwarded Anya's contact details to friends who requested them from me and I can only recommend Anya to anyone wishing to fulfil their dream of visiting Namibia and the Cape Town area, as was my case, in the best possible conditions.

Brad   –  
United States US
Visited: November 2018 Reviewed: Dec 1, 2018

Email Brad

Great service!
5/5

Tammy Hading at Pembury did an excellent job in setting up our 2 safaris and first trip to Africa this fall. Was quick to answer any questions I had abut the trip and what to expect. Would highly recommend. Everything went as planned with no surprises. Thanks Tammy!

Brad

Umang and family   –  
Singapore SG
Visited: December 2018 Reviewed: Dec 26, 2018

Email Umang and family  |  35-50 years of age  |  Experience level: first safari

although never met face to face, but provided the friendly services- impressive
5/5

excellent understanding of needs, customised options and continuously available to provide support even during trip & entire stay.
safari tours gave us life time memories of our family holidays in SA. Overall excellent communication between multiple service providers.
highly recommended.

John and Marsha   –  
Canada CA
Visited: September 2018 Reviewed: Jan 2, 2019

Email John and Marsha  |  65+ years of age  |  Experience level: first safari

A wonderful trip to South Africa thanks to Pembury Tours
5/5

Tammy at Pembury Tours did a wonderful job of arranging our 7 days of safari and making all the travel arrangements for our three weeks in South Africa. She helped us plan our trip and then booked excellent accommodations and transportation for Kruger and Thornybush game reserves, Cape Town and the Garden Route. Communications were prompt and very informative. We were met in Johannesburg with a terrific information package with every detail covered, which also makes a great souvenir of our trip. As a result our trip went perfectly with no hitches and was an outstanding experience. We highly recommend Pembury Tours.

Helen Munkittrick   –  
United States US
Visited: December 2018 Reviewed: Jan 14, 2019

Email Helen Munkittrick  |  50-65 years of age  |  Experience level: first safari

My family enjoyed all our African experiences because Pembury Tours had taken care of every detail!
5/5

I had reached out to a number of African tour operators advising them of this being my family's first experience to Africa - wanting educational highlights and safari. I'm a detail person so when Heidi Bedford responded to my request with questions for me and not a pre-set itinerary as other operators did, I knew Heidi would provide me with a wonderful experience. And she did! Heidi promptly and happily responded to all my emails:) She put together a well-paced itinerary, including hotels and safari lodges, that were perfect for us! Upon arrival, every member in my family received a lovely cross bag with the detailed itinerary with extra pages of useful information on side trips and animals and maps. The two safaris we experienced were different and more than I had hoped for! I had a most exhilarating African experience and at the same time, the most relaxing because Heidi and Pembury Tours had taken care of every detail. Thank you, Heidi:)

Dr. Surya Sankaran   –  
United States US
Visited: December 2018 Reviewed: Jan 16, 2019

Email Dr. Surya Sankaran  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent arrangements by Kerry of Pembury Tours
5/5

Kerry was an excellent professional to work with over the internet. All the arrangements made were excellent. The staff at Shinde camp were very friendly and attended to our every need. The ability to get the laundry done at the camp was most helpful. Simon was our guide and extra-ordinary. A night drive with him was our first such experience and we were lucky to be able to see wildebeests, a hippo grazing, a hyena and a baby jackal. At Chobe Marine Lodge, breakfast was very good but lunch and dinner were of poor quality. The game drives and boat drives on the chobe river were amazing. Pretty was our guide and after hearing that another guide had spotted a leopard, raced our Landcruiser to that spot and we enjoyed seeing a fully grown leopard on a tree limb. Wow!! The David Livingston Lodge was excellent and Victoria Falls tour was memorable.

Tom   –  
United States US
Visited: September 2018 Reviewed: Jan 26, 2019

Email Tom  |  50-65 years of age  |  Experience level: first safari

Tammy Harding was incredibly helpful and took care of all the details of our trip
5/5

Tammy Harding from Pembury tours was wonderful. I had no idea about setting up a Safari trip in South Africa. She took care of all the details for my daughter and I. We had an amazing trip. There were no hitches or suprises.

Lisa   –  
United States US
Visited: January 2019 Reviewed: Jan 27, 2019

Email Lisa  |  35-50 years of age  |  Experience level: first safari

Helped plan our most perfect trip to Cape Town, Kruger National Park, & Seychelles
5/5

Melanie at Pembury Tours was extremely helpful. She was not pushy, offered detailed responses to our questions, and ultimately set-up the most perfect trip. We didn't have to worry about a thing from transportation to relaxation. I highly recommend Melanie and Pembury Tours.

Mary Kay   –  
United States US
Visited: February 2019 Reviewed: Mar 4, 2019

Email Mary Kay  |  65+ years of age  |  Experience level: first safari

She was responsive to our requests and flexible as we decided on dates and location for our safaris
5/5

We felt the communication with our 4 travelers was very good. We asked her for advise about what to do during the 1 afternoon we had in Johannesburg and she arranged a convenient hotel and tour for us. It was extremely helpful to have someone meet us at the airport and help us with finding an ATM to obtain money. All our drivers were informative and answered our many questions. The drivers were prompt and also patient as we completed our check -in /check-out process.
The tour operator arranged for 2 different Safari Lodges, one in Sabi Sands and the other in a concession area within Kruger National Park. Even though they were only about 2 hours apart, we had different experiences and saw some different animals on each safari. Both lodges were very welcoming and had excellent rangers and guides.

Rob   –  
Canada CA
Visited: February 2019 Reviewed: Mar 9, 2019

Email Rob  |  50-65 years of age  |  Experience level: first safari

Excellent Safari
5/5

Gail at Pembury Tours was great to deal with. She was very helpful and quick with communication. The safari exceeded our expectations. We stayed two nights at Simbavati River Lodge and two nights at Arathusa in Sabi Sands. After two nights we were thinking maybe that would have been enough. For us, the second two nights was a totally different experience and we're so glad we booked four nights. The food accommodation etc was all excellent. We saw the big five as well as lions eating a zebra and a leopard eating an impala.

Average User Rating
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