Reviews

Sort By: Date Most Helpful Rating 291-300 of 460 Reviews
Eli   –  
Saudi Arabia SA
Visited: May 2017 Reviewed: Jun 11, 2017

Email Eli  |  50-65 years of age  |  Experience level: first safari

Courteous and prompt service during planning leading to well documented plan and very good execution
5/5

The whole experience with Heidi, our Pembury consultant, was excellent from start to finish. She was very responsive and adjusted the plans per our requirements as we developped our itinerary for the trip. We received what was promised by Pembury and what we had expected in terms of ground sercice and accomodation (very good). The only "maybe" would be the transport; the quality of the vehicles was just OK but not up to standard.

Ipodimo, our Safari lodge at Madikwe Reserve, was a really special place with very special and helpful staff running it. We where really looked after very very well. I'd love to come back!

Mario the tour guide for the wine country tour was excellent and very informative. His car was just ok. It could have been better. I highly recommend Mario.

Nigel Beadman   –  
Australia AU
Visited: May 2017 Reviewed: Jun 7, 2017

Email Nigel Beadman  |  65+ years of age  |  Experience level: first safari

Exceeded our expectations with excellent customer service and accommodation choice.
5/5

Excellent communications before our holiday from Melanie proved very valuable giving us valuable hints for planning during our stay. Our itinerary/written guide was detailed and similarly helpful. The tour guides were great. The accommodation chosen for us did not disappoint, was first rate and added to the enjoyment of our holiday.

Leigh   –  
Australia AU
Visited: May 2017 Reviewed: Jun 4, 2017

Email Leigh  |  50-65 years of age  |  Experience level: first safari

We would recommend Pembury Tours to all and sundry
5/5

We read reviews of various tour companies before deciding on Pembury Tours. This was the best decision. Our expectations were high when we made the booking and these expectations were well and truly exceeded. We had so much confidence in our advisor, Laurette McKinnon at Pembury Tours, that we felt Laurette was on the tour with us. The tour went so well that my wife had tears in her eyes when the tour ended.
We sincerely wish Laurette and the team at Pembury Tours all the best and success in the future.

Alla B.   –  
United States US
Visited: May 2017 Reviewed: May 30, 2017

Email Alla B.  |  50-65 years of age  |  Experience level: first safari

Wonderful experience in Africa!
5/5

We had an excellent experience with Pembury Tours. Our agent, Laurette McKinnon, was fantastic and very helpful! Laurette was readily available throughout our planning period to help fine tune our trip details and was very patient. She created a very unique and exciting itinerary for our trip. We saw 4 countries: South Africa, Zambia, Botswana, and Mozambique. The accommodations were very good for a reasonable price. The tours/guides were also all very well organized, punctual and well run. We were very happy with our trip through Pembury tours and would highly recommend both Laurette and the agency.

Kim R.   –  
United States US
Visited: May 2017 Reviewed: May 25, 2017

Email Kim R.  |  35-50 years of age  |  Experience level: first safari

A Dream Trip Thank You Tammy with PemburyTours
5/5

We had such an amazing time on our custom tour through South Africa and Victoria Falls. Tammy worked with us so well on this trip to South Africa and everything was perfect. Everything was so well organized and we had nothing to worry about. The transportation from different locations and the private guided tours were always on time and waiting for us. We also loved the accommodations they fit our needs perfectly and were top notch. There is not one part of the trip that I could imagine improving. I can not thank Tammy and Pembury tours enough for putting this trip together for us, they have played such an important part in creating a lasting memory for my husband and I to have forever.

Yuling   –  
United States US
Visited: May 2017 Reviewed: May 24, 2017

Email Yuling  |  50-65 years of age  |  Experience level: first safari

A Perfect South Africa Vacation with Pembury Tours
5/5

Everything just went perfectly from planning to final itinerary to actual tours!  Thank Laurette for her wonderful service. She is extremely responsive and flexible. Within one and two emails, she adjusted standard package to meet our requirements and acted on it quickly based on our preference (good camp is often gone quickly). Laurette was also very friendly and followed through everything we discussed in the emails. She proactively shared all necessary information, such as how to prepare the trip, safety tips and give us advice. We enjoyed our tour in Cape Town very much! it was exactly what we were looking for! V&A hotel was great too! The candle lights experience in Notten camp was unique! We not only saw big five in three days, but also saw baby lions, baby giraffe, baby Reno, it was just amazing! The transportation arrangements were very smooth which made very easy for our traveling.  We definitely recommend Pembury tour and Laurette to anyone!
Yuling
Happy Customer

Mary Kay Santos   –  
United States US
Visited: April 2017 Reviewed: May 23, 2017

Email Mary Kay Santos  |  50-65 years of age  |  Experience level: first safari

Trip of a Lifetime!!
5/5

Pembury Tours was fantastic! Tammy organized our family trip so well to meet all our needs and expectations. Tammy was so sweet and kept us informed during the whole process. The entire trip was absolutely amazing!!!!! The accommodations, food, tour guides, site seeing, shark cage diving and safaris were" Top Notch." We will highly recommend Pembury Tours to all our friends.

Angela Boyle   –  
Australia AU
Visited: May 2017 Reviewed: May 22, 2017

Email Angela Boyle  |  35-50 years of age  |  Experience level: first safari

Southern Africa Family Adventure
5/5

We are a family of four from Australia who have just returned from the trip of a lifetime to Southern Africa. After thinking I could book this myself I quickly realised that I needed the help of a professional. I chose Pembury Tours after reading the wonderful reviews provided by many who have used their services in the past. They were also the first to respond to my enquiry. We were extremely lucky to have been assigned Kerry who worked closely with me to put together a package that was affordable and covered all the areas we wanted to see in a limited time frame. Even with the 8 hour time difference I could always rely on Kerry to respond promptly. I think she was even working at 1am in the morning to respond to overseas enquiries. We definitely would not have had the same experience if we did not engage the services of Kerry. Everything ran like clockwork when it came to transfers and flights and the companies they deal with were all professional and friendly. We received a very detailed itinerary when we landed and Kerry even did a separate one for the kids which explained in detail all the animals and places we would see. My son thought this was great as this basically outlined his English assignment he was given to do whilst overseas. For anyone travelling to Africa I would highly recommend they use an agent and you cannot beat the service provided by Kerry at Pembury Tours. Thanks again Kerry for an amazing holiday.

Paul Silvernail   –  
United States US
Visited: April 2017 Reviewed: May 16, 2017

Email Paul Silvernail  |  35-50 years of age  |  Experience level: first safari

Trip Of A Lifetime
5/5

My partner and I had a wonderful time with the package put together by Laurette. The communication was always timely and excellent. Laurette worked closely with us to find exactly what we wanted to do within our budget. We would highly recommend Laurette and Pembury to family and friends interested in a visit to Africa. Bravo!

Jan & Joane van Vulpen   –  
Netherlands NL
Visited: April 2017 Reviewed: May 8, 2017

Email Jan & Joane van Vulpen  |  50-65 years of age  |  Experience level: 2-5 safaris

Highly recommended masters in tailor made itineraries for both smaller - and larger groups.
5/5

After superb experiences with Pembury in 2012 when they crafted an excellent program including Western Cape, Winelands and Flowerroute for us a couple we have involved them in 2017 to organize a tailor made itinerary for a family holiday for 11 persons in the Krugerpark and Cape Town.

Once again our high expectations were exceeded, each and every detail was taken care of with painstaking precision. For sure they will see us back in the next years for exploring other areas in the region and no doubt that other family members will contact them for further South Africa crossing in the years ahead now that they fell in love with the country based on the breathtaking program developed by the Pembury staff.

Average User Rating
5.0/5
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