Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
SG
Email Simon | 35-50 years of age | Experience level: first safari
An Impressive Company With An Equally Impressive Consultant - Melanie
Having started enquiring various companies about our holiday in South Africa 8 months before the day, Pembury responded within 24h with such detailed itinerary suggestions, as if I had already confirmed the booking! I was sold. Melanie was our designated consultant. She remembered every single requests, and indeed they were all met during the 2-week tour. I might have dropped a bomb on her midway through our tour to change the itinerary, however she responded immediately in her stride even though it was a national holiday in SA. Things worked out perfectly well in the end. Every tour organized was tailor-made to our interests and budget. There were no faults I could find with the tour agencies that Pembury works with! The lodge which Melanie found for us was Simbavati Hilltop Lodge which far exceeds our expectations. The lodge is not fenced, so you do get very close to animals that visit the lodge and yet feel safe enough from dangerous ones as there is security all day round. Surprisingly there were absolutely no problems with having insects inside the tent, given how close we are to the bushes. Above all, we managed to catch all Big 5 (lions 3x, leopards 2x!) in this trip - what an achievement! Thank you Pembury and Melanie for this wonderful and unforgettable flavor of Africa.
IN
Email Rupa Rao | 35-50 years of age | Experience level: 2-5 safaris
Exceeded expectations !
It was a sincere pleasure and delight dealing with Tammy Harding at Pembury. From the very beginning she was prompt in responding to our queries and her responses took into consideration everything we asked for and more. Her recommendations were exactly what we were looking for. We booked the trip to South Africa and Zambia and along the way mentioned it was our anniversary during the trip. Tammy reached out to every one of the hotels and each acknowledged the occasion. A very thoughtful gesture.
The trip was extremely well organised, confirmed and reconfirmed and we had absolutely no issues anywhere which made it such a relaxing and pleasant time. Tammy even helped to check us in for our flights so we didn't have to spend time doing that. She even took time out of her personal holiday to keep tabs on us and ensure everything was going to plan. A most wonderful experience with an agent and we truly appreciate everything Tammy did on behalf of Pembury. Thank you so very much !
Email Tony Gioffri | 35-50 years of age | Experience level: first safari
A trip of a lifetime - great memories and unforgettable people
I can't recommend more highly the service provided by Pembury Tours. Kerry looked after us and she was a pleasure to deal with and a very personal service. Being from Australia I have never dealt with an overseas tour company so was not sure what to expect - I needn't have any concerns as the service and communication provided by Kerry was fantastic and I felt I was in good hands from the first contact.
The drivers and tour companies were fantastic - it went like clockwork and such warm and friendly people.
I will definitely use Pembury Tours to book future holidays on Africa.
US
Email Mary | 50-65 years of age | Experience level: first safari
Capetown-Kruger-Vic Falls
First time on safari and not sure how to go about it. Google search led us to Pembury Tours. After further exploring several other companies decided Pembury seemed to fit the bill- keeping fingers crossed booked with them. Amazingly professional to a tee. We chose moderate accommodations and all were high quality. Upon arrival at the V&A hotel we each received an envelope containing travel vouchers, welcoming letter and a booklet outlining the adventure to come - including illustrations of the wildlife we would see - packaged in an adorable tote bag. Our Cape Town tour guide Noel was friendly, patient and knowledgeable. Safari guides
outstanding. Every step of the way smoothly orchestrated. A lifetime of wonderful memories indeed but I do plan on going back someday - with Pembury Tours of course!
US
Email Anita | 20-35 years of age | Experience level: first safari
Excellent and thoughtful vacations, made EASY!
Pembury Tours made our vacation and the planning process extremely enjoyable and relaxing! Gail did a great job presenting us with options and laying out cost implications for our selections. She made all the bookings and answered our detailed questions about traveling in the region. On the trip, everything was smooth and seamless. We would absolutely recommend Pembury to anyone we know traveling to the area!
Email Katie | 20-35 years of age | Experience level: first safari
Perfectly tailored and responsive assistance
My husband and I got in touch with Tammy at Pembury Tours as we were searching for a safari lodge to book as part of our honeymoon. Tammy was so helpful in providing knowledgeable recommendations and then helping us to narrow down our search based on the key things that we were looking for on our trip. Once we were happy with the beautiful itinerary that she sent, the booking process was simple and straightforward, and Tammy was in touch to let us know that everything was confirmed. I thought it was really nice that she even recommended to help with suggestions for other parts of our trip that we didn't book through Pembury, and she always gave her mobile number which made us feel like if anything went wrong she'd be just a phone call away.
Our safari was with Lion Sands and we stayed at Tinga Lodge. The lodge is beautiful and the service was great. The game viewing was amazing, and we saw the Big Five in the first 24 hours of our arrival in the bush.
Perfect trip! Beyond expectations and on budget!
So glad that I found Pembury Tours on Safari Bookings. Planning a trip to South Africa was a bit overwhelming until I contacted Pembury. They responded to my inquiry in minutes, and it was on a weekend evening! I was paired with Anya Visser from Pembury who worked with me (over both Skype and email!) over a couple of weeks to schedule the perfect trip for two friends celebrating a 30th birthday. I realized my time frame was a bit short since I started planning this trip just two months prior to departure, but Anya handled it beautifully. She was careful to stay within our moderate budget and made sure to still include all of our "must-see" activities in Capetown, Greater Kruger, and Victoria Falls.
From the moment we arrived at our first stop in Capetown, I knew this trip was going to be an incredible experience. All of the partner companies that Pembury scheduled us with were top notch. We were able to do a private tour to the Cape Peninsula, private Winelands tour, and a hike up Table Mountain. Though my friend and I are both well-seasoned travelers, it was so nice to be so well taken care of on this trip. Every pickup and dropoff was already arranged. The only thing we had to schedule on our own was dinner (for which Anya also provided great recommendations!) For the Kruger portion of our trip, we were booked at Naledi Bush Lodge. I have to say, this was the highlight of our trip! Everything about that place was outstanding. Following our stay in Kruger area, Anya recommended the Panorama route to get us closer to the airport. The scenery was breathtaking. What could have been a dull day in the car for several hours turned out to be an incredible tour through the Drakensberg Mountains. Our final stop was Victoria Falls. Our hotel (The Kingdom) was incredibly convenient to the Falls, and once again, everything worked out perfectly. Our trip was capped off with a boat cruise of the Zambezi River with a surprise upgrade!
I cannot thank Anya and Pembury Tours enough for a great vacation! I will most definitely contact Pembury again for future trips in Southern Africa!
Email Kristin Fedorow | 50-65 years of age | Experience level: first safari
Impressive World-Class Tour Company
Pembury Tours made my lifelong safari dream come true. My immense gratitude to Kerry who went above and beyond while organizing a customized tour to Sabi Sands (Kruger). Her knowledge of the different game reserves and enthusiasm was remarkable. All communication was done by email only and could not have been more efficient. Being a woman travelling solo to Africa for the first time, I needed to feel secure with the company's professionalism.
The three places I stayed in, which Kerry recommended, were absolutely sensational and the staff knew of my specific needs and requests in advance. All transfers were of the highest quality; the drivers being punctual, professional and friendly. I always felt safe.
Kerry also informed me of a special rate on offer at one of the camps and booked internal flights. She informed me of baggage allowance with the different flights and airports so I could choose my preferred option.
Being on safari in Sabi Sands truly surpassed my wildest dreams! I was able to get many fascinating photos with my new camera too. I would certainly say it was my most memorable trip to date. I plan to go back to Africa and will certainly be using Pembury Tours again. I am very happy to give my highest recommendation of the company to anyone interested.
SA
Email Moiz | 35-50 years of age | Experience level: 2-5 safaris
A Fantastic Trip
We have just returned back from our 14 day trip to Victoria Falls, Kruger and CapeTown. Each place was a different experience ranging from the spectacular water falls to the fantastic safaris to the beautiful city and oceans. We couldnt have asked to squeeze more into one holiday. The entire trip was very efficiently organised by Pembury Tours and everything worked clock work from the time we arrived till we left .Special thanks goes out to Heidi who was extremely patient in getting it all together . Very prompt with her replies and adding great value to everything. We would love to be back and would happily use Pembury again and also recommend to our friends and family.
US
Email Lee H | 35-50 years of age | Experience level: first safari
Amazing experience and a pleasure to work with!
Working with Heidi at Pembury was a real pleasure. We had a lot of back and forth over email while trying to put together a stay in Kruger in South Africa, and she was always prompt in reply and clear in communication, which made me feel at ease while trying to book this trip from a different time zone and country. I don't think I was the easiest client, but she was always professional and definitely made me feel accommodated and taken care of.
We stayed at the breathtaking Ulusaba lodge in Sabi Sands, and she found the best prices I could find anywhere. Transportation to and from the lodge was seamless and professional, even after I had to make some last minute changes due to a tight itinerary.
If we ever do make another trip to South Africa, I will be going straight to Heidi, she was great to work with and I'll be recommending her to everyone else looking to plan a safari as well.