Reviews

Sort By: Date Most Helpful Rating 331-340 of 458 Reviews
Martin   –  
Australia AU
Visited: July 2017 Reviewed: Jul 30, 2017

Email Martin  |  50-65 years of age  |  Experience level: 2-5 safaris

Exceptional
5/5

It is when problems arise that you can best judge service. We missed our international flight due to fog at a connecting airport in Australia. Pembury's response was exceptional. They promptly re-organised our itinerary and got us back on track. They covered the extra costs until we got back and told us not to worry, just enjoy the trip which we very much did. A great family holiday with great back up from a very professional travel agent. I would highly recommend them to any and all travelers.

peter   –  
United Kingdom UK
Visited: July 2017 Reviewed: Jul 27, 2017

Email peter  |  50-65 years of age  |  Experience level: first safari

Magical
5/5

A magical week in Cape Town and on Safari great communications Service was fantastic apart from 2 items
Would highly recommend Pembury

David S.   –  
United States US
Visited: May 2017 Reviewed: Jul 26, 2017

Email David S.  |  50-65 years of age  |  Experience level: first safari

Excellent one stop shop for Safari and African Tours
5/5

We worked with Kerry Ririe a tour consultant at Pembury Tours. She was excellent. When I first contacted her I did not know much about the southern part of Africa. I told her my family wanted to see the animals on a safari and we also wanted to tour South Africa. She was very good at offering suggestions, and listening and responding to our needs. Over time (four to six weeks) our itinerary was set and our accommodations identified. Kerry handled all of the details. This included hotel and tour in Johannesburg, trip to Victoria Falls, 3 different safari camps, Franschhoek accommodations and tours, Cape Town accommodations and tours, and the Rovos Rail from Cape Town to Pretoria. The accommodations were excellent, the tour guides knowledgeable and punctual. All of our communications regarding our trip were done via email. Kerry is able to provide all of the detail you need both through written documents and based on her personal knowledge of the accommodations and the camps. Among the many highlights of our trip, we were able to meet Kerry in person in Maun between flights from a safari camp to Cape Town. It was great to be able to thank her in person for everything she arranged for us during our 3 plus weeks in Africa.

Robyn and John Brown   –  
Australia AU
Visited: June 2017 Reviewed: Jul 23, 2017

Email Robyn and John Brown  |  65+ years of age  |  Experience level: first safari

Holiday of a life time
5/5

The service we received from Pembury tours was next to none. It was our holiday of a Life time . South Africa had been on our bucket list for years . Tammy Harding arranged everything , down to maps and instruction on where to turn at what point.Thank goodness for those instruction that Tammy had thought of , as our GPS in the Rental car, did not work . Game Lodges were brilliant . We will always have this trip in our thoughts, Thanks again for all the work you put into this holiday for us Tammy.
Regards Robyn and John Brown

Piyal   –  
Australia AU
Visited: July 2017 Reviewed: Jul 23, 2017

Email Piyal  |  50-65 years of age  |  Experience level: first safari

Thank you Anya and Pembury Tours, You made our first ever South African Safari tour very memorable..
5/5

Anya & Pembury Tours organised our first ever South African Safari, For Every ones delight it was planned and executed very well to make use of our time to the max. Every one had wonderful time, thank you so much.

Aloka   –  
Sri Lanka LK
Visited: July 2017 Reviewed: Jul 20, 2017

Email Aloka  |  20-35 years of age  |  Experience level: 2-5 safaris

Had the best experience in Kruger with Pembury tours
5/5

Anya From Pembury tours did a excellent jobwhen arranging out trip to Kruger park. She was so helpful and thoughtful in all the arrangements so we could feel the comfort of a stress- free journey.Thanks Anya and Pembury tours for the amazing experience.:)

Sean Murphy   –  
United States US
Visited: July 2017 Reviewed: Jul 18, 2017

Email Sean Murphy  |  20-35 years of age  |  Experience level: first safari

The Perfect Honeymoon!
5/5

First off, Laurette provided us with exception service and catered a set tour to our liking, adding a few days and helping us secure more private hotels as this was our honeymoon.

From the moment we landed in Zambia to the minute we left Cape Town, everything was perfect. Transfers were on time, hotels and locations exceeded our expectations, and the activities that were booked were incredible. We met many couples and didn't hear from them of one other thing we would have rather done than what was already booked with Laurette.

I started communicating with Laurette about a year and a half before the trip and she ensured that she stayed in communication, provided us documentation timely, and let us know promptly if she needed anything from us. This trip would not have gone as smoothly without her expertise.

I will be recommending all of my friends and family travel to South Africa and use Pembury for their bookings.

Geerolf Luc   –  
Belgium BE
Visited: June 2017 Reviewed: Jul 14, 2017

Email Geerolf Luc  |  50-65 years of age  |  Experience level: 2-5 safaris

Being under de wings of Pembury Tours was a pleasure and a 200 % succes.
5/5

Preparation of the holiday file , cared for info and full documentation, overall service, timings , transport , accomodations, too many to mention, ..... highly and definitely to recommended for a very well-travelled trip !

Sherri   –  
South Korea KR
Visited: June 2017 Reviewed: Jul 13, 2017

Email Sherri  |  50-65 years of age  |  Experience level: first safari

An absolute amazing African experience.
5/5

Everything was impeccable. The communication with Gail (our rep), was there for everything we needed before, during and after. They definitely lived up to the expectations I had and went beyond. The Safari tours themselves were great and my favorite was Sabi Sabi Bush Camp. I would highly recommend Pembury Tours and will definitely use them again in the future if I can get back to Africa.

Jess   –  
United States US
Visited: June 2017 Reviewed: Jul 5, 2017

Email Jess  |  35-50 years of age  |  Experience level: 2-5 safaris

Anya
5/5

I cannot say more about the professionalism, the responsiveness, and the vacation planning abilities of Anya! Our family of 8 reached out to her to plan our trip to Cape Town and with VERY little direction from us beyond our desire to see as much as possible in 8 days, Anya anticipated our needs and executed a perfect itinerary that made everyone from the youngest (5) to the oldest (40 something!)
I would recommend Pembury to anyone looking for a full-service travel planning agency that provides for all the big (and little) things one may need on vacation. We literally worried about nothing and just enjoyed the ride!

Average User Rating
5.0/5
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