Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
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Email Linda | 65+ years of age | Experience level: first safari
Trip of a lifetime
We just returned from our trip to South Africa and couldn't be more pleased. Tammy booked everything exactly as we wanted. She worked very hard to accommodate the fact that we needed triple lodging as our daughter was traveling with us. We stayed in Cape Town, Simbavati River Lodge in Timbavati, and Notten's Bush Lodge in Sabi Sands. The safaris were incredible. We saw the Big 5 and much more. Tammy recommend staying in two different areas and it was a great idea. We weren't able to see all the animals in one area but completed our list at the second. It also gave us a chance to experience different surroundings. I would not hesitate to book another trip with Pembury Tours. Their attention to detail made for the best trip ever.
Email Tom | 20-35 years of age | Experience level: first safari
Great customer service, excellent high-qaulity tour
Tammy at Pembury Tours took great care pulling together our itinerary. She provided lots of options along with pros and cons and good visibility over price and standard. Very quick to respond to questions and no request was too much hassle. Some good "insider" insights too which helped us decide where to go and how long to stay. The cost of the trip represented good value for money I think. The welcome pack was of high quality and very clear and professional. We felt very comfortable and safe in Tammy's hands and had a wonderful trip - thank you!
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Email Phil | 50-65 years of age | Experience level: first safari
Trip of a Lifetime
My wife and I just completed the most amazing trip to South Africa, Zambia, Zimbabwe and Botswana. This was in great part to the hard work of Gail Davis. Not only did Gail create an amazing itinerary that took us to Krugar Park, Cape Town, Victoria Falls and Chobe Park, but she also came to our rescue when we had a Passport issue in NYC on our way to South Africa.
I strongly recommend a trip to southern Africa, and would give the highest recommendation to Gail and Pembury Tours who are truly professional and take great care to schedule and unforgettable experience.
DE
Email Stones | 20-35 years of age | Experience level: first safari
Great vacation, wonderful support from Laurette
Had a wonderful holiday planned by Pembury Tours. Laurette was extremely helpful and put together an amazing itinerary for us. We were amazed by the great customer service and personalization. Highly recommended.
TH
Email Trin | 20-35 years of age | Experience level: first safari
Fantastic experiences working with Kerry for our first visit to Africa.
We are totally happy with the services provided by Pembury Tours. We had an amazing time in Hermanus, Cape Town, Sabi Sands, Victoria Falls and Chobe thanks to Kerry, our tour consultant. From the start, she has been always very responsive and we could tell that she really want our vacation to be as close to perfect as possible. We worked with her for several months to come up with exactly what we wanted to do. I am so glad we did contact Pembury Tours, all logistics were seamless and we appreciate how they paid attention to all the details. All the activities and accommodations that were recommended to us are very nice.
I would highly recommend Kerry and Pembury Tours for vacation planning in Africa. I will definitely use them again.
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Email CJ | 20-35 years of age | Experience level: first safari
Excellent Tour of Cape Town, Safari, and Victoria Falls.
We planned an approximately 2 week tour with Tammy. It was a great experience - she was able to give us a ton of different options and work within our budget. She was fabulous at responding promptly and answering all of our questions. When we arrived at the airport, we received a packet with copies of all our information, and even a bird and animal guide for our safari! Throughout the trip, she was constantly available, and was able to respond quickly to help if needed. We really loved how smooth the trip went - airport transfers, flights, hotel check-ins, tours, everything was arranged and made us feel really comfortable and taken care of. We would 100% recommend using Tammy again - don't be afraid to tell her exactly what you are looking for and she will try and make it happen!
Email Colette B | 50-65 years of age | Experience level: first safari
Straight into our top ten best holidays ever !
South Africa has such a mixed reputation that we have avoided a family trip there for years. Then we decided in April 2016 to book a South African winter ( UK summer holiday) The UK brochures looked A) expensive B ) Limited. I googled and found Pembury quite by chance – well, the angels must have sung for me when I was connected to Tammy at Pembury Tours.
From the off she immediately sorted an initial trip - which when I looked at seemed fine but we had a slightly larger budget so she moved things around - and again and again . I kept changing my mind about what I wanted to do and in what order. Tammy was all over it. Finally we agreed the price was right and the hotels looked wonderful - they always do though – don’t they?
I had lunch with friends who had booked with the big travel agents the year before. I told them the price.
"How much? - you’re either being scammed or the accommodation will be awful."
Wrong !
The accommodation, without exception was 5 * plus.
All of the hotels & B & B were beautiful, the Safari so good we wept when we left and the welcome warm and friendly and the service to die for. The entire trip was flawlessly organised with small little add on’s like the bus tours around Cape Town and the details in the documents sent about trips to take at each stop. It was all very easy and relaxed. I compared the price paid to the big UK brochures and Tammy at Pembury supplied a 5 * service for pretty much the same price or less in the case of our stunning Safari ( Game Farm ). I can wholeheartedly recommend Tammy to anyone travelling to SA at any time in the future. We are already planning our next trip.
Email Bill, Dee, Sonja and Vaughn | 50-65 years of age | Experience level: first safari
An amazing lifetime South African experience
Laurette did a great job of organizing a wonderful trip to South Africa.
Everything went as planned, the accommodation booked was perfect. The transfers were on time and the drivers were just great people.
The tours were fantastic, a special mention to the people at Idube, who we had a great time with and who provided lifetime experiences and friendship.
We fell under the mythical spell of South Africa and all its wonderful sights, smells and people.
The trip was just perfect for the two weeks we had available and a big thank you to Laurette and Pembury Tours for making it such a magical holiday.
We do a lot of travelling and it is very rare for everything to go like clockwork but Laurette and the Pembury Tours team made it happen, which meant we could just relax and enjoy your magnificent country!
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Email Mike H | 35-50 years of age | Experience level: first safari
An amazing African holiday thanks to Heidi and Pembury tours
My girlfriend and I returned from our 16 day African "holiday" nine days ago. Needless to say, we wish we were still there! I want to say thank you from the bottom of my heart for a wonderful vacation. We spent time in 4 countries, slept in 7 locations, took 7 flights and had numerous transfers. All went seamlessly. We were consistently amazed by the beauty of Africa, its mountains and rivers, and certainly the animals. Our only regret is not having more time!
In addition, I'd like to recognize Heidi Bedford for all of her efforts. We started this process very late and had significant schedule restraints. Of course, we had lots of requests and were attempting to work on a budget. Heidi worked tirelessly to find the right accommodations and was always able to offer suggestions and alternatives. We were thrilled with the quality of the itinerary she put together. Heidi may be new to Pembury, but she's got a wealth of knowledge and is a tremendous asset to your company. Heidi was also instrumental in planning a special day for my girlfriend's birthday. I can't say enough kind words about our dealings with Heidi.
We truly felt that Pembury had our best interests and cared about our experience. Bottom line, if anyone asks about going to Africa, we'll be certain to recommend Pembury Tours.
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Email Bill | 50-65 years of age | Experience level: first safari
Cape Town/Sabi Sands/Victoria Falls
We believe in using local travel agencies in the country we are visiting. We found Pembury Tours and worked with Laurette. We emailed frequently and occasionally Skyped when that was more efficient. She took our input, offered suggestions and options and we ultimately booked a two week vacation almost a year ago. Of course in that time things change. The hotel in Cape Town undertook renovations during our planned stay. Laurette notified us, suggested a different nearby hotel and we were very happy with our stay. The airline we had booked stopped flying our route on Friday's which was the day we were to leave so we had to leave the US on Thursday. We had two months notice and one email to Laurette got us into the hotel a day earlier. One other reason we book through an in country agent is that if we have any type of issue they are in the same time zone so issues can be addressed promptly. Happily we had no issues. Our itinerary went off without a hitch and we had a wonderful time in Africa. The internet, email and services like Skype have shrunk the world. Consider that Pembury tours offers excellent personal service and will be right near by if any issue arises while in South Africa. We are satisfied customers.