Reviews

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Bill   –  
United States US
Visited: August 2016 Reviewed: Aug 21, 2016

Email Bill  |  50-65 years of age  |  Experience level: first safari

Cape Town/Sabi Sands/Victoria Falls
5/5

We believe in using local travel agencies in the country we are visiting. We found Pembury Tours and worked with Laurette. We emailed frequently and occasionally Skyped when that was more efficient. She took our input, offered suggestions and options and we ultimately booked a two week vacation almost a year ago. Of course in that time things change. The hotel in Cape Town undertook renovations during our planned stay. Laurette notified us, suggested a different nearby hotel and we were very happy with our stay. The airline we had booked stopped flying our route on Friday's which was the day we were to leave so we had to leave the US on Thursday. We had two months notice and one email to Laurette got us into the hotel a day earlier. One other reason we book through an in country agent is that if we have any type of issue they are in the same time zone so issues can be addressed promptly. Happily we had no issues. Our itinerary went off without a hitch and we had a wonderful time in Africa. The internet, email and services like Skype have shrunk the world. Consider that Pembury tours offers excellent personal service and will be right near by if any issue arises while in South Africa. We are satisfied customers.

Martine   –  
Canada CA
Visited: August 2016 Reviewed: Aug 17, 2016

Email Martine  |  35-50 years of age  |  Experience level: first safari

Fantastic safari booked by Pembury Tours!
5/5

This was my first time in South Africa and first safari. I was traveling alone, therefore needed good advice and planning. Laurette at Pembury Tours did a fabulous job providing me with a perfect itinerary. We communicated via emails several times and she patiently replied to all of my inquiries. She listened and respected my needs and most importantly respected my budget!!. The safari was an out of this world esperience; accomodations were fantastic, as were staff, rangers, trackers, food and locations. Transfers from airport and or lodges went smootly. Drivers super friendly and on time. I travel a lot and this trip is the most memorable one I got to do!! Thank you Laurette at Pembury Tours! I will most definitely contact you again for my next safari!

Monica   –  
United States US
Visited: July 2016 Reviewed: Aug 16, 2016

Email Monica  |  20-35 years of age  |  Experience level: first safari

Amazing and helpful service
5/5

The tour company was absolutely amazing and helpful through each question and each journey of the trip. It really helps that they know what accommodations to select and the different outings and options. Everything was pretty flawless.from airport and site pickups to accommodations, etc. I would recommend them to anyone who is traveling. Anya and Kerry were a huge help!

Katlyn   –  
United States US
Visited: July 2016 Reviewed: Aug 1, 2016

Email Katlyn  |  20-35 years of age  |  Experience level: first safari

Amazing, adventurous yet safe and seamless
5/5

I was very impressed with how seamlessly we were able to travel and could rely on someone to always be there to pick us up and help through ever process. All the accommodations exceeded our expectations and the sights we saw were amazing! I definitely recommend using this company to book a trip.

janice   –  
United States US
Visited: July 2016 Reviewed: Jul 25, 2016

Email janice  |  65+ years of age  |  Experience level: 2-5 safaris

were able to plan and facilate an incredible experience for us.
5/5

tour more than lived up to our expectations. our agent, kerry, was extremely responsive and kept us well-informed and well-prepared for the entry into SA with our granddaughter, as rules had changed regarding traveling with a child that was not our own.

Denise   –  
Singapore SG
Visited: June 2016 Reviewed: Jul 6, 2016

Email Denise  |  35-50 years of age  |  Experience level: first safari

Dream Holiday in South Africa
5/5

We had 8 short days to see Cape Town, Johannesburg and go on Safari, but Heidi from Pembury Tours managed to customise 2 different tours for both of us to suit our needs. As our point of contact, Heidi was patient, resourceful, extremely professional and pleasant throughout. Even when we had an accommodation crisis, she handled the situation smoothly and we ended up with a better option. From airport transfers to private guided tours to 5-star accommodation to an unforgettable Safari at Sabi Sands, everything was arranged to great satisfaction. Thank you Heidi & Pembury Tours! I'd return to South Africa with Pembury in a heartbeat.

Beth   –  
United States US
Visited: June 2016 Reviewed: Jul 3, 2016

Email Beth  |  20-35 years of age  |  Experience level: first safari

Wonderfully executed itinerary, recommendations, and responsiveness from Kerry!
5/5

Our experience with Pembury tours was wonderful. We took an 11 night trip to Capetown, Sabi Sands, Hazyview, and Victoria Falls (Zambia). The planning and timeliness of all of our planned activities and flights was excellent. During our preparation for the trip, Kerry answered my questions extremely fast and was very helpful in helping us plan our vacation. I could not have asked for a better tour consultant. Our favorite part of the trip was at the Sabi Sands Reserve at the &Beyond Exter River Lodge; the food was amazing, the staff extremely friendly, and wildlife did not disappoint. We were not prepared for the cold weather in the morning (about 50 degrees Fahrenheit) but the reserve had hot water bottles to help us stay warm! We definitely want to go back in the future and will use Pembury tours to help us plan our journey.

Tisha Kenny   –  
United States US
Visited: June 2016 Reviewed: Jun 30, 2016

Email Tisha Kenny  |  65+ years of age  |  Experience level: 2-5 safaris

First of all, right from the start Kerry was amazing to work with in setting up our family tour.
5/5

We were able to be in touch with Kerry as un-expected issues came up as we were on the tour and she worked with us to sort them out. The places she choose for us to stay were excellent with wonderful service and amenities. The guides were knowledgable and easy to talk with and provided so much history along with visits to historic and political sites. Our safari at Mohlabetsi was fantastic and was a perfect ending to our two week tour from Cape Town, Johannesburg /Soweto and Kruger. I highly recommend Pembury Tours for a perfect tour company to work with. Thank you for this incredible service.

Andrew   –  
United States US
Visited: June 2016 Reviewed: Jun 30, 2016

Email Andrew  |  20-35 years of age  |  Experience level: first safari

Capital time in South Africa
5/5

We had a fantastic 11 day trip to South Africa and Zimbabwe with Pembury. Anya was incredibly responsive and built a custom itinerary to suit all our needs and allowed us to see the best of South Africa, including a few days on the Cape and an amazing 4 day safari. Anya was very responsive to all our questions - she provided a very personal feel to the booking process, she was even proactive about providing updates between our booking and our departure date. The safari itself was fantastic, we saw the big 5 in the first 2 days, plus many more. Overall a fantastic trip - We'd highly recommend Pembury for your trip in southern Africa.

Brycen   –  
Turkey TR
Visited: June 2016 Reviewed: Jun 29, 2016

Email Brycen  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing tour and flexibility!
5/5

We (I) left our honeymoon planning until the last minute as we were super busy finalizing grades and comments for our students. Laurette at Pembury took our wish list and made it happen! We had initially whittled an 11 day set tour down to 9 that packed in our ideal elements Southern Africa: Victoria Falls in Zambia, Chobe National Park in Botswana, Sabi Sands Safari Park in South Africa along with all of the wonderful things to do around Cape Town, South Africa (Wine Tour, Table Mountain, Robben Island, Great White Shark Cage Diving, etc). We were all set to book but the flight times from South Africa to Zambia were not cooperating with our arrival times. So, poor Laurette reworked most of our itinerary to include all of the sites we wanted to see AND managed to sneak in a half day tour of Johannesburg, which included the Apartheid museum, soweto and Nelson Mandela's home! All of our accommodations were amazing, the safaris allowed us to see the Big 5, we saw 13 great white sharks up close and personal and tasted amazing wine for a relaxing final day of our honeymoon. Simply wonderful planning and execution from start to finish. Thank you Pembury for a wonderful trip!

Average User Rating
5.0/5
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