Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
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Email Anna | 35-50 years of age | Experience level: first safari
Incredible trip and remarkable experience working with Melanie!
We had an incredible experience with Melanie from Pembury tours who organized a trip to South Africa, Zimbabwe and Botswana for us. Melanie went above and beyond before, during, and after our trip and she always was extremely responsive, helpful, competent, and attentive. The response time to any question was pretty much immediate and there was no question Melanie was not able to address.
Organization and the whole process was exceptional. We haven’t encountered even one single issue or delay with any transfers, hotels, flights, etc. during our 12 days tour. Melanie also remained in touch every step of the way and was welcoming any feedback we had. Before the trip we felt a bit nervous since it was our first time in Africa. However, everything within the tour worked as a clock when we arrived and we felt completely taken care of and relaxed for the whole trip. We were confident that all the arrangements were made and everything was going as planned because Melanie was on top of it.
We feel extremely lucky that we did a tour with Melanie and honestly could not ask for any more support and attention than we received. I wholeheartedly recommend Melanie and Pembury Tours and I personally will never go back to Africa through any other tour provider but Pembury. I have been already talking with Melanie about my next trip to Africa and I can't be more excited as I know I am in the best hands and it will be absolutely fantastic.
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Email Pam A | 50-65 years of age | Experience level: first safari
Great planning that made the trip easy, fun, and amazing
Anya from Pembury was great to work with from start to finish. Great communication to turn our thoughts into reality. We just provided a list of things we wanted to do and she designed a plan with lodging, transfer, air, some meals, and tours that we loved. It was EASY to just follow the plan and effortless on our part. We had great lodging, especially in Cape Town and at Arathusa in Sabi Sands and great tour guides as well. We really appreciated the ‘tips’ on packing, weather, tipping for service, etc since it was our first time in Africa.
Email Lesley Norman | 65+ years of age | Experience level: 2-5 safaris
Brilliant
We we first visited Capetown and the Garden Route in 2012 . Tammy , from Pembury tours, organised our trip which was utterly faultless. We therefore had no hesitation about contacting her again for our trip in 2024. Luckily for us, she was available and yet again , supported us in every way possible and created our memorable bespoke tour. It included a fantastic safari at Tree Tops , luxury accommodation at reasonable prices , excellent advice and speedy , super helpful communication. We can’t recommend Pembury tours enough. We will not hesitate in using them again.
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Email Donna Clark | 65+ years of age | Experience level: 2-5 safaris
Awesome, Awesome!
Second trip with Pembury & Gail Davis, Representative. A
Trip was perfect; everything I asked for & more. Lodging/food were great. Game drives were fantastic. Saw all Big Five, lots of other animals, and loads of birds.
Gail addressed all our wants/needs & then some. Hoping to go back soon & will definitely go with Pembury/Gail. Highly recommend.
Email Trish | 65+ years of age | Experience level: first safari
Pembury Tours (and particularly Tammy) organised a fantastic holiday to Africa.
We had a wonderful holiday in Botswana, Zambia and South Africa with everything organised by Tammy from Pembury Tours. All accommodation (including safaris), internal flights and transport between airports and accommodation was arranged. We live in Australia so communication with Tammy was via email. She was great to deal with, always answering emails immediately and tweaking the itinerary to suit our wishes. I highly recommend Tammy and Pembury Tours for any travel needs in Africa.
Email David | 50-65 years of age | Experience level: first safari
Pembury Tours and Tammy are outstanding and would highly recommend
Pembury Tours were fantastic all the way from building the trip together, coming up with ideas and thoughts and securing all the different places we stayed. Tammy was excellent in her communication and gave us real confidence throughout. We compared Pembury with others and we are truly delighted we chose them. All the accommodation was amazing, there were so many wonderful moments, with the highlight being the safari at the Lalibela Game reserve.We would recommend Tammy and Pembury to anyone visiting South Africa. It’s always best to choose a company in our opinion that are based in the country you are visiting, they have the contacts others don’t, give you up to date info and if something isn’t quite right they are on hand to sort it out. Pembury and Tammy were this and so much more. It was an amazing trip, thank you again Tammy.
Email Beryl | 50-65 years of age | Experience level: 2-5 safaris
The most fantastic service!
We cannot rate Kerry from Pembury Tours highly enough.
Right from the start she was invested in giving us the best possible experience in South Africa. Nothing was too much trouble and communication was excellent throughout.
We took two granddaughters on safari at Lalibela, all organised by Kerry, along with airport meet and greet, stopover in Port Elizabeth and the most amazing info packs for the girls and us.
We will definitely be back in touch with her and we’re recommending Kerry and Pembury wholeheartedly.
DE
Email Bijal | 35-50 years of age | Experience level: over 5 safaris
Unforgettable bespoke adventure! Book it, you wont regret it!
We recently had the pleasure of embarking on a truly remarkable trip organized by Anya! From inception to execution, every aspect of our experience was meticulously planned, ensuring an unforgettable adventure that exceeded both of our expectations, which we still talk about with fond memories.
From the moment we connected, her commitment to really understanding her customers’ requirements was evident. Anya expertly guided us through various itinerary options based on the season and provided valuable insights into each destination whilst staying in regular contact and was available to answer any queries. The precision and willingness to personalize the trip to suit our preferences characterize Pembury.
The trip was superbly well-coordinated from flawless transfers with comfortable vehicles and punctual drivers to passionate and knowledgeable guides that ensured our experience was stress-free, enjoyable, enlightening, and memorable. The guides shared their wealth of knowledge which ensured that we gained a deeper understanding of the local culture, history, and the natural wonders around us. The itinerary was expertly crafted, striking the perfect balance between must-see attractions and hidden gems off the beaten path with ample time for exploration, cultural immersion, and relaxation,.
The accommodations were exceptional and ranged from luxurious hotels in bustling cities to charming boutique stays in remote locations. Each accommodation was handpicked and reflected the unique character of the region which enhanced our overall experience.
In conclusion, our experience with Pembury was fabulous. Anya’s dedication to creating a bespoke, discerning itinerary, and their team of professional knowledgeable and passionate guides/drivers truly set them apart. If you're seeking an unforgettable journey filled with remarkable experiences, cultural immersion, and seamless organization, I highly recommend Anya who will skillfully help turn your dream vacation into reality. Anya we will be back and will reach out to plan our trip.
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Email Valerie | 20-35 years of age | Experience level: first safari
Heidi was extremely communicative, helpful, and accommodating, creating a perfect honeymoon for us.
We've never worked with a travel agent before booking through Pembury Tours and didn't know what to expect. After getting back from our trip though, we can confidently say that we loved every minute. Heidi was so communicative with us. There was a 9 hour time difference, but her responses were immediate, either coming back to us within a few hours or the next immediate business day. She answered all questions that we had and accommodated all of our requests by doing her own research on her end and coming back to us with various options that met our needs. She provided tons of helpful information once we landed and all bookings, activities, etc. went according to plan. All of our accommodations were in great locations as well, allowing us to do just about everything that the area had to offer. Communications, value for money, reliability were all 10/10 and we couldn't recommend using them enough.
SA
Email Asmar | 20-35 years of age | Experience level: 2-5 safaris
Amazing experience
Pembury Tours arranged an amazing safari for us in South Africa. Traveling with a 10-month old baby, we were hesitant at first to go on a safari, but Pembury provided us a few malaria free options at this time of the year which really made our lives easier and convinced us to go for it! Anya was super helpful with her suggestions as it was the first time for us visiting South Africa, and we picked Madikwe game reserve as our malaria free safari.
We didn’t want to leave the baby behind on game drives so Anya was able to find the most suitable accommodation for us with a private vehicle that fit our budget. Jaci’s safari lodge was very hospitable and the staff took really good care of us, especially with a baby traveling along. We are glad that our baby enjoyed just as much as we did.
The most valuable part for us was the great suggestions we got, beyond the queries we had in mind, given we were traveling to the country for the first time. We got very good advice on how we should plan our trip, the transfers, weather, flights and even other places worth visiting.
We would we happy to get in touch with Pembury again on our next visit to South Africa , which could be very soon given how beautiful is!