Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
US
Email Barbara & Larry | 65+ years of age | Experience level: first safari
Pembury Made Our Trip Wonderful
We started with no real information about South Africa,, what to see, how to do it. Octogenarians, we were unclear and apprehensive about what we could do. Tammy Harding was patient and responsive in answering our endless questions (like would the local airlines allow our medical equipment as carry-ons?) The program we ended up with was just about perfect.
Seeing Cape Town with Terence as a guide was marvelous -- worth a trip in itself -- as he explained not only what we were seeing but his apartheid experience and its effect on his family.
The two Safari Camps were wonderful, all we'd been led to expect. Beyond the game-viewing, Kirkman's Camp itself was a real hoot.
We came in part to take photos and we did -- thousands of them that we'll continue to enjoy for a long time.
All arrangements and transfers went like clockwork. A first Class tour.
So, we started with a rough idea and Tammy turned it into a marvelous visit,
US
Email Albert Macchioni | 65+ years of age | Experience level: first safari
Fantastic time in Sabi Sands and Timbavati with Pembury Tours
We just returned from South Africa. As we were planning the trip, friends from Cape Town recommended another travel agent. My wife,Laura, found them unresponsive and their answers to our questions on safari lodges in South Africa and Botswana didn't tell us much. Laura then found Pembury Tours and started corresponding with Tammy Harding. From the start she was knowledgeable, tireless and engaging. She pulled information on a number of destinations, describing the lodges and the ideal times to visit. Ultimately, the logistics to go to Botswana or Victoria Falls couldn't be accommodated for the number of days we had earmarked for a vacation.
The information she sent to us when we arrived on the two game lodges was accurate and informative. The several pages of birds and mammals was immensely helpful as we revisited each evening what we saw that day.
Before our arrival and while we were traveling in Cape Town, the Garden Route and the wine country on arrangements we had made on our own, Tammy was very responsive to texts and emails. When we were alarmed by reports of rain in Kruger the week before our stay there, she reassured us that the rain was welcome and beneficial and would not affect our visit. Her advice was echoed by the lodges and the guides when we arrived. Our viewing of game was improved significantly by the rain.
Most importantly, Tammy is honest. We had asked her to summarize the costs of the lodges per person and also the internal transfers. As she replied she discovered that we had overpaid by R 1,080 per person which she promptly refunded. We would never have known of this small sum had she not pointed it out.
We will definitely recommend Pembury Tours to friends vacationing in Southern Africa and will call upon them when we visit again.
CH
Email Werner and Ursula | 65+ years of age | Experience level: over 5 safaris
Best travel agency in South Africa - Outstanding service
We got to know Pembury Tours in 2010 when we booked the Classic Cape Route. Since this was a great experience with the very high standard of its service (professional, reliable, competent as well as friendly, polite and checking thoroughly every detail) we have come back to this small travel agent again and again, every year since then. Tammy Harding as well as Gail Davis who was responsible for organizing and for all the bookings at several places (some a bit off the beaten track) for our last trip in February/March 2016 made every effort and it was a great pleasure to work with both of them.
We highly recommend Pembury Tours to anyone traveling in South Africa.
BE
Email Benoit Meert | 50-65 years of age | Experience level: 2-5 safaris
Great first time experience with Pembury Tours, but for sure not the last one!! To recommend.
On behalf of our group, I would like to thank Pembury Tours and in particular Susan Pattison-Wait and congratulate for the perfect organization and planning of our tour in South Africa. It was an exceptional experience and enjoyed all parts of the route, from the wonderful sceneries of Cape Town, its surroundings and history, the fantastic views through the wine estates and its tastings, the peaceful promenades through the astonishing garden route, the Pezula Golf course, and last but not least the Lalibela Game Reserve adventure, the safari, the lodge and its fantastic staff. Great appreciation for Susan's intervention to get my iPad back at Lalibela forgotten in Franschhoek.
CA
Email Katie | 35-50 years of age | Experience level: first safari
Pembury took care of everything I didn't have time for.
Tammy was amazing from the start and tailored our trip to what we wanted. She did what I didn't have the time or knowledge to do. She communicated with me regularly until we nailed down our perfect adventure. The Safari was absolutely perfect. All my expectations were exceeded on every leg of our trip.
Email Marg | 50-65 years of age | Experience level: over 5 safaris
The best travel agent service in the world!
Having booked with Tammy Harding at Pembury tours over several years, I now go straight to her because the standard of her service is so much higher than any I have experienced, anywhere, on my many travels. She is professional, polite, friendly, knowledgeable, energetic and you feel she really cares about your travel experience. She goes way beyond her duty and we feel safe taking her recommendations. We'll be back!
AT
Email Barbara with family | 35-50 years of age | Experience level: 2-5 safaris
Outstanding and fantastically
Thanks to Tammy from Pembury Tours we spent four and a half fantastic days at Mark´s Camp, Lalibela Lodge. Even the tiniest detail was organized perfectly - transfers and special wishes included. The week before we spent in Capetown and Muizenberg, and Tammy was extremely helpful to arrange our really complicate itinerary (due to teaching at the university and having not so much free time). All the accomodations and trips she recommended were just what we wanted to experience. She organized an impressive trip to KwaaTu Village and arranged very reliable drivers for other transfers.
Thank you so much!
US
Email Nicole | 35-50 years of age | Experience level: first safari
A perfect experience in South Africa.
Kerry helped organize our visit to Cape Town and Kruger this past fall. She was very helpful and responsive throughout the whole process of planning the trip and also when I was in South Africa. The whole trip went so smoothly. I didn't have to worry about anything except showing up for my tours/transfers at the time on the itinerary. The lodgings, tour guides and transfers were all fantastic. I recommend Pembury Tours to anyone planning a trip to Africa.
Absolutely Great Service!!!
I would not have done South Africa, Zambia, Botswana & Zimbabwe any other way. Gail from Pembury was especially helpful. We were able to contact her directly any time on our trip and she was immediately helpful. Pembury comes highly recommended!!!
NL
Email Colleen | 35-50 years of age | Experience level: first safari
Timbavati!! What a beautiful discovery.
We had a great experience with Pembury tours. Our "fixer" Tammy was super responsive to our initial requests, and very patient and accommodating when a) we booked our plans in a very short time frame and b) had to potentially adjust said plans. The operators that took us around Cape Town were superb. And not to bury the lead, but we had a fantastic experience at Kambuka River Sands safari in South Africa. It was a boutique place run by professionals, and we loved every second. Of course we saw the big five (multiple times!) but the best part was that we thought it was truly a decadent place to stay. Thank you Tammy and the Pembury crew!