Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
US
Email Colin M | 35-50 years of age | Experience level: 2-5 safaris
Amazing Trip to Southern Africa
Heidi at Pembury was terrific to work with. I booked a Travelzoo special at a safari camp in Botswana as my anchor for the trip. I then reached out to Pembury to plan the rest of the trip including stops in Cape Town, Chobe National Park, and Victoria Falls. Heidi did an amazing job understanding what we wanted and created a special itinerary for us. I proposed to my girlfriend during the trip, and Heidi helped organize the best place to do it, got me in contact with the tour guide for planning, and also had special celebrations arranged at each stop on our trip. It was a truly memorable vacation and Pembury was a very reliable partner. I would rate the trip 5 stars and recommend their services to everyone planning a holiday in Africa! The transfers were all on time, the hotel rooms were top notch, and the operators were very friendly. Thank you again Heidi!!
US
Email Marilyn | 50-65 years of age | Experience level: first safari
Pembury Tours is the absolute best!
We booked a two week tour through southern Africa including Cape Town, safari lodges in South Africa, Victoria Falls and Chobe National park in Botswana. We have traveled a lot in the past but this trip was incredible and the trip of a lifetime! Heidi at Pembury was extremely helpful in planning the trip, gave great advice and suggestions and was extremely responsive throughout the planning stages as well as during the trip. The accommodations suggested were excellent and all the third party tour companies and transportation services were professional and top notch. We felt the value for the money very was good. If you want to explore Africa, contact Heidi at Pembury Tours!
CA
Email Sean | 20-35 years of age | Experience level: first safari
Thank you Pembury!
We are just getting home from the most magical honeymoon with Pembury Tours! Big thank you to Anya for carefully planning such a special trip. As an LGBTQ couple, we had some concerns about how accepting certain African countries might be towards us, and Anya addressed our concerns with respect and trust, and planned a holiday where we felt safe to celebrate. So many magical memories we’ll look back on for a lifetime!!
US
Email Lori | 50-65 years of age | Experience level: first safari
Amazing!
Tammy Harding is AMAZING! She booked our group of 4 from the USA to Cape Town, Zimbabwe, Botswana, Zambia, Sabi Sands and Johannesburg. The trip was absolutely amazing! The entire trip was PERFECT. We had no issues whatsoever. She had everything so well organized and was very informative throughout the booking. We had many questions as 3 of us had never been to Africa and she was so patient and kind and answered every question. She is very knowledgeable in what she does. I would highly recommend her and if I ever have the chance to visit Africa again she would be my first call.
US
Email Valerie | 20-35 years of age | Experience level: first safari
Heidi was extremely communicative, helpful, and accommodating, creating a perfect honeymoon for us.
We've never worked with a travel agent before booking through Pembury Tours and didn't know what to expect. After getting back from our trip though, we can confidently say that we loved every minute. Heidi was so communicative with us. There was a 9 hour time difference, but her responses were immediate, either coming back to us within a few hours or the next immediate business day. She answered all questions that we had and accommodated all of our requests by doing her own research on her end and coming back to us with various options that met our needs. She provided tons of helpful information once we landed and all bookings, activities, etc. went according to plan. All of our accommodations were in great locations as well, allowing us to do just about everything that the area had to offer. Communications, value for money, reliability were all 10/10 and we couldn't recommend using them enough.
Email Beryl | 50-65 years of age | Experience level: 2-5 safaris
The most fantastic service!
We cannot rate Kerry from Pembury Tours highly enough.
Right from the start she was invested in giving us the best possible experience in South Africa. Nothing was too much trouble and communication was excellent throughout.
We took two granddaughters on safari at Lalibela, all organised by Kerry, along with airport meet and greet, stopover in Port Elizabeth and the most amazing info packs for the girls and us.
We will definitely be back in touch with her and we’re recommending Kerry and Pembury wholeheartedly.
US
Email Jim | 65+ years of age | Experience level: first safari
Very knowledgeable and informative
Safari exceeded our expectations. Kerri set up everything perfectly.
Email Neil Cruickshank | 65+ years of age | Experience level: first safari
Fantastic Holiday in South Africa with Kerry at Pembury Tours
We have just returned from a 4 week holiday in South Africa and Victoria Falls with superb assistance from Kerry Ririe at Pembury Tours.
Kerry gave so much time to all our queries and requests and always came back to us very promptly and was so patient with us. All the bookings and arrangements she made on our behalf were faultless and it is especially pleasing and reassuring that all the transfer drivers were always there in plenty of time and couldn't have been more pleasant and helpful. She provided so much invaluable information through an online portal as well as in hard copy on arrival.
We were really grateful for the advice she gave which made the planning so much easier and prevented us from making some illogical decisions and mistakes.
It was simply an unforgettable holiday and the memories we have together with the hundreds of photographs will allow us to remember it all.
Our very grateful thanks to Kerry and she is a travel consultant that we will certainly be in contact with whenever we return to Africa and have full confidence in recommending to anyone interested in travelling to these wonderful countries.
20-35 years of age | Experience level: first safari
Incredible attention to detail!
We had the most AMAZING time in South Africa - it is such a beautiful country and we'll definitely be returning one day!
We must say a huge thank you to Pembury Tours for our wonderful itinerary - we really felt like we saw a lot and got a true flavour for the country and the regions we visited. The handbook we were given became our bible throughout our stay and we'd have been so stuck without your directions.
All of our accommodation was lovely, we couldn't have asked for any more. The safari was the absolute highlight!
Email John H | 65+ years of age | Experience level: first safari
Pembury helped to make our South African holiday one of the best we have ever had.
My wife and I wanted to visit South Africa. We had a rough plan of the things we wanted to do and the places we wanted to see. We decided to centre our holiday around a 4 day visit to Lalibela Game Reserve. Having contacted them, they put us in touch with Kerry Ririe at Pembury Tours and she took over the arrangements from us. We planned to start in Cape Town, drive the Garden Route, stopping at Swellendam and Knysna en route to Lalibela, then returning to Cape Town inland, via Graaff Reinet, Oudtshoorn and Montagu. Kerry sorted out our hire car, all of our accommodation and a number of outings.
She dealt with the arrangements quickly and very efficiently. The places she suggested for us to stay were all excellent and she took on the whole burden of booking, leaving us to enjoy the anticipation of the holiday without any of the worries.
From the time of our arrival at Cape Town airport, where we were met by a Pembury representative, handed a comprehensive itinerary and ferried to our hire car, to the time we returned there and handed the car back three weeks later, every one of the arrangements Kerry had made for us worked like clockwork. We were particularly impressed by the paperwork, which had detailed driving directions and route maps, lots of brochures and ideas for things we might like to visit en route, a number of discount vouchers for various attractions and vouchers for free dinners at two of the places where we were to stay.
Our particular favourite places were Lalibela Game reserve and the little town of Montagu, but we enjoyed everywhere we went and were always greeted with friendship and kindness. Our time at Lalibela was particularly special. The highlights were, of course, the morning and evening game drives. We were able to get up close to 3 month old lion cubs, many different antelope, elephants, giraffes, and, in my case, warthogs! Our ranger, Cleo, was a mine of information about all of the wildlife, and added immeasurably to the experience.
Without the help of Pembury we should probably have still had a good holiday, but their assistance made it really special! We have used a number of large British travel agents over the years, but none of them provided as good a service as we experienced with Pembury.