Reviews

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Marilyn   –  
United States US
Visited: June 2023 Reviewed: Jun 27, 2023

Email Marilyn  |  50-65 years of age  |  Experience level: first safari

Pembury Tours is the absolute best!
5/5

We booked a two week tour through southern Africa including Cape Town, safari lodges in South Africa, Victoria Falls and Chobe National park in Botswana. We have traveled a lot in the past but this trip was incredible and the trip of a lifetime! Heidi at Pembury was extremely helpful in planning the trip, gave great advice and suggestions and was extremely responsive throughout the planning stages as well as during the trip. The accommodations suggested were excellent and all the third party tour companies and transportation services were professional and top notch. We felt the value for the money very was good. If you want to explore Africa, contact Heidi at Pembury Tours!

Sean   –  
Canada CA
Visited: August 2023 Reviewed: Aug 11, 2023

Email Sean  |  20-35 years of age  |  Experience level: first safari

Thank you Pembury!
5/5

We are just getting home from the most magical honeymoon with Pembury Tours! Big thank you to Anya for carefully planning such a special trip. As an LGBTQ couple, we had some concerns about how accepting certain African countries might be towards us, and Anya addressed our concerns with respect and trust, and planned a holiday where we felt safe to celebrate. So many magical memories we’ll look back on for a lifetime!!

Lori   –  
United States US
Visited: September 2023 Reviewed: Oct 17, 2023

Email Lori  |  50-65 years of age  |  Experience level: first safari

Amazing!
5/5

Tammy Harding is AMAZING! She booked our group of 4 from the USA to Cape Town, Zimbabwe, Botswana, Zambia, Sabi Sands and Johannesburg. The trip was absolutely amazing! The entire trip was PERFECT. We had no issues whatsoever. She had everything so well organized and was very informative throughout the booking. We had many questions as 3 of us had never been to Africa and she was so patient and kind and answered every question. She is very knowledgeable in what she does. I would highly recommend her and if I ever have the chance to visit Africa again she would be my first call.

Valerie   –  
United States US
Visited: November 2023 Reviewed: Dec 18, 2023

Email Valerie  |  20-35 years of age  |  Experience level: first safari

Heidi was extremely communicative, helpful, and accommodating, creating a perfect honeymoon for us.
5/5

We've never worked with a travel agent before booking through Pembury Tours and didn't know what to expect. After getting back from our trip though, we can confidently say that we loved every minute. Heidi was so communicative with us. There was a 9 hour time difference, but her responses were immediate, either coming back to us within a few hours or the next immediate business day. She answered all questions that we had and accommodated all of our requests by doing her own research on her end and coming back to us with various options that met our needs. She provided tons of helpful information once we landed and all bookings, activities, etc. went according to plan. All of our accommodations were in great locations as well, allowing us to do just about everything that the area had to offer. Communications, value for money, reliability were all 10/10 and we couldn't recommend using them enough.

Beryl   –  
United Kingdom UK
Visited: December 2023 Reviewed: Jan 19, 2024

Email Beryl  |  50-65 years of age  |  Experience level: 2-5 safaris

The most fantastic service!
5/5

We cannot rate Kerry from Pembury Tours highly enough.
Right from the start she was invested in giving us the best possible experience in South Africa. Nothing was too much trouble and communication was excellent throughout.
We took two granddaughters on safari at Lalibela, all organised by Kerry, along with airport meet and greet, stopover in Port Elizabeth and the most amazing info packs for the girls and us.
We will definitely be back in touch with her and we’re recommending Kerry and Pembury wholeheartedly.

Jim   –  
United States US
Visited: September 2024 Reviewed: Oct 27, 2024

Email Jim  |  65+ years of age  |  Experience level: first safari

Very knowledgeable and informative
5/5

Safari exceeded our expectations. Kerri set up everything perfectly.

Neil Cruickshank   –  
United Kingdom UK
Visited: September 2024 Reviewed: Nov 1, 2024

Email Neil Cruickshank  |  65+ years of age  |  Experience level: first safari

Fantastic Holiday in South Africa with Kerry at Pembury Tours
5/5

We have just returned from a 4 week holiday in South Africa and Victoria Falls with superb assistance from Kerry Ririe at Pembury Tours.
Kerry gave so much time to all our queries and requests and always came back to us very promptly and was so patient with us. All the bookings and arrangements she made on our behalf were faultless and it is especially pleasing and reassuring that all the transfer drivers were always there in plenty of time and couldn't have been more pleasant and helpful. She provided so much invaluable information through an online portal as well as in hard copy on arrival.
We were really grateful for the advice she gave which made the planning so much easier and prevented us from making some illogical decisions and mistakes.
It was simply an unforgettable holiday and the memories we have together with the hundreds of photographs will allow us to remember it all.
Our very grateful thanks to Kerry and she is a travel consultant that we will certainly be in contact with whenever we return to Africa and have full confidence in recommending to anyone interested in travelling to these wonderful countries.

Carly Neilson   –  
United Kingdom UK
Visited: January 2014 Reviewed: Jan 22, 2014

20-35 years of age  |  Experience level: first safari

Incredible attention to detail!
5/5

We had the most AMAZING time in South Africa - it is such a beautiful country and we'll definitely be returning one day!

We must say a huge thank you to Pembury Tours for our wonderful itinerary - we really felt like we saw a lot and got a true flavour for the country and the regions we visited. The handbook we were given became our bible throughout our stay and we'd have been so stuck without your directions.

All of our accommodation was lovely, we couldn't have asked for any more. The safari was the absolute highlight!

John H   –  
United Kingdom UK
Visited: September 2013 Reviewed: Feb 18, 2014

Email John H  |  65+ years of age  |  Experience level: first safari

Pembury helped to make our South African holiday one of the best we have ever had.
5/5

My wife and I wanted to visit South Africa. We had a rough plan of the things we wanted to do and the places we wanted to see. We decided to centre our holiday around a 4 day visit to Lalibela Game Reserve. Having contacted them, they put us in touch with Kerry Ririe at Pembury Tours and she took over the arrangements from us. We planned to start in Cape Town, drive the Garden Route, stopping at Swellendam and Knysna en route to Lalibela, then returning to Cape Town inland, via Graaff Reinet, Oudtshoorn and Montagu. Kerry sorted out our hire car, all of our accommodation and a number of outings.

She dealt with the arrangements quickly and very efficiently. The places she suggested for us to stay were all excellent and she took on the whole burden of booking, leaving us to enjoy the anticipation of the holiday without any of the worries.

From the time of our arrival at Cape Town airport, where we were met by a Pembury representative, handed a comprehensive itinerary and ferried to our hire car, to the time we returned there and handed the car back three weeks later, every one of the arrangements Kerry had made for us worked like clockwork. We were particularly impressed by the paperwork, which had detailed driving directions and route maps, lots of brochures and ideas for things we might like to visit en route, a number of discount vouchers for various attractions and vouchers for free dinners at two of the places where we were to stay.

Our particular favourite places were Lalibela Game reserve and the little town of Montagu, but we enjoyed everywhere we went and were always greeted with friendship and kindness. Our time at Lalibela was particularly special. The highlights were, of course, the morning and evening game drives. We were able to get up close to 3 month old lion cubs, many different antelope, elephants, giraffes, and, in my case, warthogs! Our ranger, Cleo, was a mine of information about all of the wildlife, and added immeasurably to the experience.

Without the help of Pembury we should probably have still had a good holiday, but their assistance made it really special! We have used a number of large British travel agents over the years, but none of them provided as good a service as we experienced with Pembury.

Matt and Christine Neal   –  
United Kingdom UK
Visited: November 2013 Reviewed: Feb 20, 2014

Email Matt and Christine Neal  |  50-65 years of age  |  Experience level: 2-5 safaris

Outstanding service from beginning to end
5/5

The itinerary Pembury Tours put together for us met our wishes perfectly. The itinerary was displayed in a document with descriptions and images so we could get excited long before we even travelled. All arrangements all went smoothly throughout our three week trip which was lovely long time to explore the Cape Province. We stayed in wonderful accommodation that all had that bit of a wow factor and in amazing settings and the recommendations on what to go and see along with our own research made sure that we could enjoy every day to the full. Nice feeling too that someone knows where you are when you are on the other side of the globe. Pembury Tours come highly recommended for their knowledge and service.

Average User Rating
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