Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
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Email Ron | 65+ years of age | Experience level: 2-5 safaris
Fantastic Botswana safari coupled with wonderful Victoria Falls visit
I cannot say enough good things about our Pembury Tours safari vacation to Cape Town, Botswana and Victoria Falls. I was a little nervous about all the air and ground transfers as we moved from place to place, but the people and services set up to greet us at every step of the trip were flawless. There was someone helping us with transportation and through the lines at airports and visa entry points which made everything easy and comfortable. Our Pembury Tours travel agent, Kerry Ririe, was always available via phone or WhatsApp, and that connectivity was reassuring throughout our trip.
I loved our three nights at Camp Xakanaxa. It was beautifully situated in the Okavango Delta with large decks overhanging the water where we enjoyed cocktails and wine around a fire every night. The sunsets and sunrises were so gorgeous there. The camp was meticulously kept up, our tent well-tended to and housekeeping stellar. The food was delicious. They set up a dinner one evening in the courtyard with tablecloths and lanterns. It looked magical and truly felt like an outdoor safari dinner. They also provided wonderful boat rides on the water to view the hippos and birds.
The Xakanxa safari guides were wonderful at the camp, joining us for meals and making sure we were informed every step of the way. Our guide was Ketz - he was super. We saw lots of animals, including a pride of 8 female lions devour a large Cape Buffalo while it was still alive. What a NatGeo moment!!
Chobe Game Lodge was beautiful and very modern. Our rooms had flower petals spread over our beds when we arrived -- nice touch! We were kept very busy there with safari outings in the morning and late afternoon and a boat ride on the Chobe River right after lunch. Our guide was Irene, and we saw hundreds of elephants, lots of lions (and their cubs), giraffes, baboons, crocodiles, zebras, cape buffalo and of course the ubiquitous impalas. They also set up tables all around the grounds one evening so you had your own intimate table by yourself. The table area was lit with lanterns and service was great.
Both Camp Xakanaxa and the Chobe Game Lodge were full-service arrangements, meaning all meals were included as was an open bar. Our safari outings on land and water were always supplemented by water, sodas or other refreshments. If it was a cool morning we were provided blankets to keep us warm. The jeeps and boats were always clean and comfortable, and operators focused on traveler comfort and safety while seeking the best wild animal viewing opportunities.
Victoria Falls was mesmerizing. The water level was pretty high and we had a great guide named Lucky leading our tour. The Hotel Ilala was very nice and situated very near the Falls. The lodging at Ilala included a magnificent breakfast. All the staff we engaged with were extremely courteous and helpful.
We used Uber to get around Cape Town and that proved to be very easy. Pembury Tours arranged our tickets to visit Table Mountain. We got up to the top in the morning and were able to enjoy the stunning views of Cape Town. We stayed in The Commodore Hotel down near the waterfront and enjoyed exploring the shops, bars and the aquarium. The Commodore breakfast was superb, and we sampled evening dinners at nice restaurants (Villa 47 and Codfathers) in the local area.
The foundation of our highly successful safari vacation was Kerry Ririe! Beginning months before our Pembury Tours down payment and contract signing, Kerry was helpful with email exchanges addressing questions and concerns we had. She volunteered advice and counsel as we tailored our safari itinerary, and once in country she kept in touch periodically to ensure all was going to plan. When our departing international flight was suddenly canceled and slipped 24 hours, she quickly arranged for an airport pickup and hotel rooms for the three of us. She ensured our daughter was surprised with a birthday cake and champagne at Chobe Game Lodge -- how considerate! Kerry was fantastic and made the trip so enjoyable for us in every respect. I highly recommend her and would definitely use her Pembury Tours services again.
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Email Shelley | 65+ years of age | Experience level: first safari
Incredible Bucket List Trip to Africa !
We had a fantastic trip working with our tour agent Anya Jarvis at Pembury Tours this June! Our two week trip was a wonderful mix of experiences in Capetown, the Cape Peninsula, Sabi Sands, Victoria Falls, Chobe National Park in Botswana and Johannesburg. Anya planned a very well organized, smooth and safe trip for us and set us up with fantastic guides. She was very available to us for any questions or concerns. I highly recommend Anya. We can't wait to plan a return trip to Africa with her help!
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Email Lisa | 65+ years of age | Experience level: first safari
I could not imagine any other tour operator could do better than Heidi at Pembury Tours
Heidi at Pembury Tours did an excellent job putting together our tour. I thought the price was very reasonable when I got the quote but I was blown away with the actual top notch experience. Everything was taken care of for us every step of the way-internal flights, our stays & our drivers who transported us. Throughout the whole tour we were pleasantly surprised with every turn. Our lodging was over the top! I highly recommend Heidi at Pembury Tours. We’re already sharing her contact information with family & friends who plan on taking advantage of having Heidi plan their dream tour.
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Email Bill Maxwell | 65+ years of age | Experience level: first safari
Trip of a Lifetime
We have wanted to go on Safari for years. When we were ready I did a lot of research on tour companies. Most are a set schedule tour and the itinerary is pre-planed. After researching I selected Pembury and started working with Anya. She took our desired sights and started planning our trip. We added changes that she incorporated. As this is a long trip and expensive we wanted to cram in as much as we could. Anya built a totally custom trip for us. Pembury arranged and coordinated everything. They met us on arrival and escorted us to connecting flight. The entire trip was like a private tour built around our wants. The selections of lodges, hotels and schedule was excellent. We packed in 8 days of safaris at 4 lodges; Simbavati Waterside, Inyati, Chundu Island, Chobe Bakwena. All were excellent and very different. Simbavati was the most luxurious accommodation with impeccable service. Inyati was the best game viewing. We saw 8 different leopards and had a bush chase of a lifetime to view Wild Dogs! Every place had something unique and different. Victoria falls is a must and amazing. We tacked on the helicopter tour which is well worth it. Our packed schedule was made effortless and Pembury arranged for everything.
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Email June | 65+ years of age | Experience level: 2-5 safaris
Gail Davis from Pembury Tours is a masterful Africa travel planner, highly recommended!
Gail put together a terrific trip based on our list of interests in an amazingly short time. We made our first approach early May, Gail was so easy to communicate with, she immediately understood what we were looking for. After a couple of tweaks, our trip to Vic Falls, Chobe and Namibia was finalized and confirmed in a matter of days! The highlights were the Namibia small group tour and a brief taste of Chobe in Botswana. We are so pleased we took her advice and guidance as she came up with such a variety of places to visit, excellent lodges and guest houses each with its own character and style, plus great activities, many of which we would never have even contemplated. Our trip came in close to budget, every single detail was planned, including local flights, intricate road transfers, tours and so on. Everything worked flawlessly, without a hitch, quite amazing - it made traveling so easy! We would love to do another trip to Botswana in a year or two, and we would not hesitate to call on Gail and Pembury Tours again. We are seasoned international travelers who grew up in Africa so we can recognize an expert with extensive local knowledge and experience. Highly recommended!
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Email Laurel | 50-65 years of age | Experience level: first safari
Heidi was the most valuable part of our planning process and the outcome was flawless.
Heidi assisted me with planning a custom tour based on specific needs / wants related to celebrating my 30th anniversary. The dedication and effort she demonstrated to ensure our satisfaction was conveyed throughout the entire process. Heidi was always very responsive to my questions and provided feedback to the ideas I proposed. Her attention to detail was greatly appreciated and it instilled trust every step of the way.
The overall tour surpassed every expectation that we had. Located in the Sabie Sands, specifically staying at Arathusa and Ulusaba was amazing from a customer service perspective. The game drive viewing was exhilarating and rewarding all due to the effort of the Rangers and Trackers at both locations.
My husband and I are genuinely eternally grateful for the experience we had and the partnership we established. I only wish Pembury tours extended beyond the South African border so we could continue to work with Heidi.
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Email Jillian | 35-50 years of age | Experience level: 2-5 safaris
The most epic and perfectly tailored-to-us itinerary
This is the second "once" in a lifetime trip that Kerry has planned for us. Just like our previous tour, nearly 10 years ago, Kerry took the time to truly understand what we wanted out of our experience. With a kiddo along for the adventure this go around, we sought out Kerry's expertise knowing that she would keep things both in budget and full of adventure. We had specific things we wanted to see and do and Kerry was able to work them all into a tour that was well suited to our specific time constraints and budget, as well as reworking a few things when we changed our minds. The ease of working with Pembury as well as their consistent delivery of what is promised is why we recommend them to everyone who is interested in travelling in Africa. Let the experts show you why they are the experts!
Email Mary-Ellen King | 50-65 years of age | Experience level: 2-5 safaris
Great ideas and constantly helpful
This was the second trip Kerry has organised for us and we were delighted again. She made great recommendations where we needed them, and happily supported aspects of the trip where we were making our own plans within a larger group. Overall our arrangements were somewhat complex and changeable, and Kerry was unfailingly helpful, and patient, in helping us manage everything. Her involvement made us feel supported and comfortable throughout and we are very grateful.
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Email Eva | 20-35 years of age | Experience level: first safari
A trip of a lifetime planned through Pembury Tours
Kerry planned our honeymoon trip to South Africa last June and it really was a trip of a lifetime! We got in touch with her on recommendation from a friend and it was the best thing that we could have done. She took on board all of our preferences and made the whole thing stress-free which was amazing. Although we packed a lot into our 2 weeks, our itinerary was well paced and we were never exhausted. All our transfers were arranged by Kerry which worked out seamlessly. The tours that she recommended and tour guides were really brilliant. Usually tours can be hit and miss but we couldn't fault a single one. We experienced amazing food, culture and stayed in wonderful accommodation which really suited our needs. She had let our accommodation know that we were honeymooners so there was complimentary prosecco at all stops! :) We have recommended Kerry to several people already looking to plan trips to South Africa and hope to explore more of Africa in the future through Kerry.
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Email Lauer & Drozd Family | 50-65 years of age | Experience level: first safari
Best trip ever@
We knew nothing about Africa except it had animals. Our trip was totally planned for us by Tammy. We trusted her completely. It was a fantastic trip. It was like she knew us personally. Our accommodations were 4-5 star. The activities planned were led by expert guides who were extremely friendly and knowledgeable. We felt like we were with family. Africa is a beautiful place. The people are so welcoming. If we could give a 10 star rating we would. You will have the time of your life. Thank you Tammy and your team! God bless your continued success!