Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
MX
Email Rocio & Sergey Baranov | 20-35 years of age | Experience level: first safari
Excellent trip arrangement, every detail was as planned.
The customer service from our travel consultant Kerry Ririe was great. We request for a quotation and next day Pembury Tours replied to us. We changed twice our travel dates and Kerry was really kind to check with lodges for the dates changed. The tour was customized as per our requirements and when we arrived to the safari, this was exactly as planned and transfers/lodges well organized. I really recommend to book with Pembury Tours especially if you are 1st time traveller to a safari like us, they will arrange everything and you just have to care of having fun.
CA
50-65 years of age | Experience level: over 5 safaris
Excellent Customised Tour by Brilliant Travel Consultant
We had never used a travel agent before, as I always conduct the research and make the bookings. While researching Cape Town, Safari & Vic Falls I found a Pembury Tour that visited all 3, so sent an enquiry. Received an almost immediate reply that a travel consultant would contact us directly. Kerry Kirie contacted us, working to develop a customised itinerary.
Extremely satisfied with the service, we contacted 2 others for similar quotes, but Kerry's level of service was vastly superior to the others, so we went with Pembury.
The level of detail included in the planning is exceptional, which resulted in the entire tour taking place without a hitch. Kerry provides a detailed itinerary by email and then delivers a detailed package at the initial airport pick-up. The package incudes vouchers for all services - hotels, tours, transport, etc should there be any conflict over whether it is pre-paid. We never required any of the vouchers. She also included an excellent booklet she compiled providing information on our various stops. This was invaluable and was well used.
All transports arrived on time, all vehicles were reasonably new and drivers were very safe, considerate and informative. With the exception of the Royal Livingstone, all hotel were good to exceptional.
Kerry and Pembury also encourage feedback and take said feedback seriously to improve their level of service to future customers.
Email Steve | 50-65 years of age | Experience level: 2-5 safaris
Smooth as Silk - 3 lodges in 7 days - Kruger and SabiSands
Having once been ripped off by a tour company I always have reservations about booking through companies I don't know. Not having Pembury on TripAdvisor therefore worried me a little as I couldn't check out the reviews, good and bad.
I had absolutely nothing to worry about. Everything from selecting the accommodation to actually travelling around South Africa was just perfect. The freedom to select from a range of lodges makes you feel as if you're doing it all yourself, but without the hassle. Once in South Africa everything went like clockwork, pickup from the airport, internal flights, transfers between lodges, the lodges themselves..........everything was wonderful.
Thank you Kerry for all your hard work in putting this together and making it a most memorable experience.
p.s The wildlife sightings from all the lodges ( Simbavati, Nottens and Idube) were unbelievable! I've never seen better.
US
65+ years of age | Experience level: 2-5 safaris
Incredible Greater Kruger/Botswana/Victoria Falls/Okavango Delta Independent Safari
Kerry @ Pembury Tours helped us arrange a fantastic independent game viewing trip that was affordable and exciting. She worked with us over several months, finding great camps and accommodations to suit our individual preferences . . . lots of wildlife/fishing/birdwatching. She booked all the internal flights and a car rental so we could make good connections and make the best use of our time. We emailed frequently, and Kerry was flexible and easily made changes to the itinerary so we could visit all the areas we wanted to see, including Victoria Falls, in a logical sequence. And, when there was a problem with a booking at Kruger National Park, Kerry went above and beyond, and called them daily to see if an opening occurred, and she was able to book the Rest Camp we wanted. Notten's Bush Camp was spectacular, and we loved Simbavati, Chobe Safari Lodge, Pom Pom Camp and Kruger National Park. This was our second time booking a tailor made tour with Kerry and Pembury Tours, and we have enjoyed it so much, we want to go a third time. We will call on Kerry again the next time we travel to Africa!
IT
35-50 years of age | Experience level: over 5 safaris
Simply Perfect
many thanks for highest quality of professionality, extraordinary ability to communicate and to build togheter a fantastic experience.
i reccomanden to everybody !!! UNIQUE!!!
SG
20-35 years of age | Experience level: 2-5 safaris
Very well organised
We booked with Pembury an 11 day itinerary covering Cape Town, Kruger and Zimbabwe, and had the most awesome time. The itinerary, the hotels, the flights, the transfers .. all the big to minute details were very well taken care of. Special thanks to Kerry, our travel consultant at Pembury for answering our multiple email queries, amending the itinerary multiple times to suit our requirements and helping us plan our travel.. Would definitely recommend!!
US
20-35 years of age | Experience level: first safari
Cape Town, Safari & Victoria Falls
Wonderfully planned trip. Everything went smoothly in terms of transitioning to different accommodations! Best trip ever!
DE
35-50 years of age | Experience level: first safari
Perfectly organised trip to Sabi Sands Game Reserve
Kerry from Pembury Tours organised a four days trip to Sabi Sands Game Reserve for me, I stayed at the Inyati Lodge, which is a wonderful place to be. I had a great time, the game drives with Matthew and Nelson have been a mindblowing experience. It truly is one of the last paradises on earth. Thank you so much Kerry for the perfect organisation and many many thanks to the Inyati team for creating an unforgetteable trip for me to Sabi Sands.
Email Ruth | 20-35 years of age | Experience level: first safari
Amazing experience - went above and beyond our expectations!
I contacted a few companies regarding a safari in Medikwe for myself and my husband - first time safari goers. Kerry from Pembury stood out from the start with her helpful attitude and clear explanations. From start to finish she organised everything and it was incredibly smooth, not one glitch and everything exceeded our expectations. We hope to return to Africa and will most certainly be asking Kerry to organise our next trip. Interestingly, the price we paid was extremely competitive and in some
cases significantly cheaper than I could have booked myself through discount booking sites - they obviously have some great contacts!
US
Email Jerry Nossaman | 65+ years of age | Experience level: first safari
Everything was as planned. Absolutely no foulups or miscommunications.
I achieved everything I wanted to on the tour-safari. The animal life was plentiful (11 leopards in 4 days)...and a cheetah. Pembury Tours was recommended to me by a friend and I will gladly do the same to anyone who is planning a similar venture. The value was exceptional compared to comparable tour companies.