Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Claire | 50-65 years of age | Experience level: over 5 safaris
Professional, knowledgeable, helpful and a pleasure to deal with!
Doing a multiple leg journey with various arrivals and departures of our travel party from different countries at different times and dates, Kerry at Pembury tours co-ordinated everything and ensured that we were all well taken care of. She arranged transfers which were were all on time with fantastic friendly drivers and the overnight accommodation that she arranged for our stopovers was a mini holiday in itself! So much better than just staying over at an airport hotel! Our trip involved travel between 5 Countries: United Kingdom, Germany, South Africa, Zambia and Mozambique. We had an extra special touch of a helicopter transfer from and to Bazaruto Island which was the icing on the cake! We kept making changes to our itinerary prior to finalising, which Kerry just took in her stride liaising with the various hotels and airlines to ensure that our travel plans remained in tact and everything she did was seamless. I would highly recommend Pembury Tours and would certainly use them again! Kerry was amazing!
Email Debbie | 65+ years of age | Experience level: 2-5 safaris
Fantastic holiday organised by Heidi
We booked a holiday of a lifetime to South Africa with Heidi Bedford of Pembury tours in 2019 but it took over three years to get there due to Covid and my father’s ill health causing postponements, but it was worth the wait. Everything about the holiday was superb. The itinerary Heidi put together ,and the choice of accommodation was perfect. Even though the weather worked against us and we didn’t get to go up Table Mountain or go on the Whale Watching tour at Hermanus, this didn’t spoil things for us as Ian Campbell-White, our guide in Cape Town, made our time with him so interesting and we saw so many whales from the coast at Hermanus from our fabulous sea view room that we had at the Marine Hotel.
We really enjoyed our visit to Franschhoek and our stay at the Avondrood Guest House was lovely. It is such an interesting property, unlike anywhere we have stayed before, and the day spent wine tasting using the Franschhoek Tram was unforgettable.
The two lodges that we stayed at in Kruger, Elephant Plains and &Beyond Ngala Tented, were exceptional, both from the point of view of superb hospitality and the excellent guides and trackers ensuring that every game drive was a new and exciting experience. We got to see so much wildlife and take so many photos and videos. Something for us to enjoy now we are back home again.
We were on a tight schedule for our flight back to the UK after leaving Kruger but Heidi had kindly arranged an escort at Cape Town airport to ensure a smooth connection onto our BA flight home, after flying in from Hoedspruit airport; we really appreciated this additional service as this reduced any stress we might have had if we had been at risk of missing our flight.
We will have no hesitation in recommending Heidi and Pembury Tours to any friends or family who express an interest in an African holiday and should we be lucky enough to be able to return to Africa again for a future holiday we will certainly use Pembury Tours again.
US
Email Hayley Womack | 20-35 years of age | Experience level: first safari
Kerry goes above and beyond!
We had the most amazing experience with Pembury Tours. We were a little worried because most of our planning was done over email but when we arrived to South Africa everything was planned and paid for as promised. There were no surprises in price etc. Our trip was incredibly organized and so much fun!! It was catered to our exact requests. We had a private driver who also served as our tour guide while in Cape Town, she was lovely. Kerry was always in touch and quick to respond to us if we had any concerns (there weren't many!). This trip was so well put together that we weren't stressed at all. The itinerary we had scheduled was also flexible day by day depending on what we wanted to do, which was such a nice benefit. We will 100% be using Pembury Tours again and have already recommended it to the people we know who are planning to visit Africa. Thank you so much to Kerry for your efforts in making our honeymoon memorable. We can't wait to come back to Africa.
Email Kayleigh | 20-35 years of age | Experience level: first safari
The perfectly organised bespoke adventure!
We have to say a huge thank you to you for organising such a wonderful trip for us, Anya. All the lodges we stayed in were beautiful, we got to see the Big 5 and had some of the best food we have ever eaten.
Cape Town was just as amazing with the shark cage diving, table mountain and the wine tasting. Every guide, meet and greet and transfer were super friendly and very helpful. The organisation was impeccable - we didn't have to think once!
We could not have had a more special time. We would highly recommended Pembury tours to anyone looking to craft a once in a lifetime trip to South Africa.
IT
Email Angela | 50-65 years of age | Experience level: first safari
After 3 years, finally our perfect trip thanks to Heidi!
Our trip to South Africa was organized by Heidi starting to work with our families at the end of 2019. We defined the tour on February 2020 then Covid started worldwide...we were quite sure to loose all the advanced payment but Heidi/Pembury Tours worked with lodges and hotels to save our money and finally in 2023 our dream came true! Services and locations were simply perfect! Heidi planned every details! We had some video calls during the prepartion phase and she perfectly understood all our different needings as group (4 adult + 4 teenagers and 1 girl 10 yrs old). She took care of every details, changing for instance one location some weeks before the trip because of recent reviews/experiences not so good in her opinion.
We met her personally and I strongly will suggest her and Pembury Tours as the ideal partner for travelling!
CA
Email Michael | 35-50 years of age | Experience level: first safari
Amazing!
Pembury tours was great. Kerry was our agent. She helped us arrange a tour of South and East Africa that was unforgettable. Everything was smooth and well organized and on the rare occasions where things did not go as planned, she was immediately available to sort things out (which was uncommon). We toured through South Africa, Zimbabwe, Botswana, Rwanda and Tanzania over one month, and as you can imagine, this is quite a journey to map out, particularly with three kids, 11, 13 and 15.
Everyone had an unforgettable time and this trip will be indelibly etched in all of our memories forever. Horseback riding, wineries, penguins, Vic falls, seals, ATV rides on the salt plains to sleep under the stars, campfires, meercats, baobab trees, wildebeests crossing the mara, lion hunts, leopards under our car in Botswana, elephants and wildebeests so close you could touch them, MOUNTAIN GORILLAS (absolute highlight for sure), herds of wildebeests and zebras from a hot air balloon, crystal clear waters of zanzibar - the list goes on. What a trip! Can't recomend Kerry and Pembury highly enough. They were awesome!
CA
Email Sean | 20-35 years of age | Experience level: first safari
Thank you Pembury!
We are just getting home from the most magical honeymoon with Pembury Tours! Big thank you to Anya for carefully planning such a special trip. As an LGBTQ couple, we had some concerns about how accepting certain African countries might be towards us, and Anya addressed our concerns with respect and trust, and planned a holiday where we felt safe to celebrate. So many magical memories we’ll look back on for a lifetime!!
US
Email Samuel M | 20-35 years of age | Experience level: first safari
She was communicative, helpful, available, creative, and overall spectaular!
Pembury Tours was spectacular to work with. We had an unforgettable trip-- all details were arranged with care. Anya, our representative, worked with us to build a trip that highlighted the best of southern Africa. She gave excellent advice about where to spend our time and helped us meet our budget, without sacrificing quality. We made a few edits to the trip during the planning process and Anya made sure all of these decisions were made carefully. She was very communicative throughout the process.
All of our lodging was comfortable with warm, helpful staff, and the food at every location was exceptional (though we also had plenty of fantastic restaurant experiences). We had seamless air/driving transfers between destinations as well. Our assigned tour guides for relevant parts of the trip were friendly and knowledgeable and elevated the whole experience. And in a seemingly infinite pool of safari lodges/experiences, it's hard to imagine we could've been better situated.
Finally, though we rarely needed to contact Anya, she was seemingly always available for any questions or issues that came up while we were traveling.
I cannot recommend Pembury highly enough. When we visit again, there is no question we will be using their services.
MT
Email Claudia | 35-50 years of age | Experience level: first safari
Organized, made-to-measure, once in a lifetime package
We are just back from what has been one of the most incredible travel experiences of our lives. We travel all over the world and are usually very independent but since we initially had some concerns about safety in South Africa we decided to seek the help of Heidi Bedford at Pembury tours. We are so glad we did....everything was organized to the minimum detail and we felt cared for and safe throughout. She adapted the package to our needs and that of our teenage son and was very available to communicate with us both before and during the trip. Nothing was a big issue. We particularly liked all the accommodations which were varied and each had something particular about them. Ranging from luxury self-catering apartments in the V&A. waterfront in Capetown to the most luxurious lodges in Sabi-sands. We loved them all. We also enjoyed the freedom of driving the garden route independently. Safety was never an issue.
South Africa has so much to offer in culture, nature and also culinary experiences. We are so glad that we left it in the able hands of Heidi Bedford at Pembury tours.
US
Email Lydia | 20-35 years of age | Experience level: 2-5 safaris
BOOK IT! You won’t regret it.
We had an amazing 8 day tour in Cape Town and on Safari in the Timbavati reserve. Cape Town was great.
We absolutely LOVED Gold restaurant. What an amazing experience! We felt like we got to truly experience some traditional culture which was amazing. Plus the food was unreal!
The full day Cape Point tour was our absolute favorite. Our guide was incredible. She was so knowledgeable and kind and we really enjoyed our day with her. The scenery was breathtaking, we were able to get some amazing photos. The weather couldn’t have been better that day which was great considering winter in Cape Town is chillier and rainy.
The Safari was amazing! We saw every one of the big 5 and most of them multiple times. It was incredible. I had been in a safari in Kenya 10 years ago but from what I can remember, this was so much better. It was so unique to be living among our guide and the other guests. We loved the family style meals and downtime during the day. The lodge (Kambaku) was amazing at accommodating my dietary needs and so incredibly thoughtful in that. They also set up a surprise anniversary dinner for my husband and I which was so sweet. I can’t compliment them enough.
We so enjoyed working with Kerry. It blew us away how she could take every need/request we had and accommodate it. She truly tailored everything to our liking and that is not typically heard of. Loved our time in South Africa!