Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Sam and Rachael Saunders | 20-35 years of age | Experience level: first safari
Perfect 2 week honeymoon.
We booked our 2 week honeymoon through Anya and from start to finish she was so kind, helpful and gave an all round excellent service - we couldn't recommend her highly enough.
We had a vague idea of a route through the Eastern Cape to Western Cape in mind but Anya recommended places to stay (and reasons why), activities to do and was on hand to answer any questions we had very quickly, including changing plans last minute. She even sorted extra bits for us such as arranging to have someone collect us in Johannesburg to help transfer us to our next flight, she recommended several places for NYE and booked a restaurant for us and even managed to get us an upgrade on our car.
Our luggage was lost from leaving London (through no fault, except the airline) but Anya made sure we were sorted and OK, even though she was on her own holiday outside of South Africa.
All of our accommodation was excellent (we're rating them all 5*) and the safari was simply incredible.
To be honest we were slightly anxious about booking with a local company, but we can't recommend the company and Anya highly enough.
CH
Email Laetitia | 35-50 years of age | Experience level: over 5 safaris
Great Safari - Great atmosphere - Great Pembury
In a very short time and with a limited budget (for a safari), Tammy organisez us a beautiful trip in The Kruger NP. In one week, we visited tree very different places with each one its particularity and its own environment. We all loved them. As always with Tammy, the organization was perfect and we had nothing to do but take pleasure.
Email Paul Craven | 50-65 years of age | Experience level: 2-5 safaris
We looked for the best and came up with Pembury , they surpassed all expectations
When we looked for the best tour operators in Africa we came up with Pembury and in many of the reviews Tammy Harding was named. We are lucky to work with Tammy in planning our trip. Never have I ever come across someone so passionate and caring about what they do. Tammy was incredibly responsive to all my questions, and there were lots, she changed things whenever I had doubts and came up with what we thought was perfect. We travelled to Botswana, Vic Falls, Sabi Sands, Cape Town, Rovos rail and Johannesburg. From the minute we arrived at the airport to the moment we said goodbye it truly was exceptional. We were met at every stage by the most wonderful people to help us on our journey, every camp, hotel was out of this world and the food and hospitality second to none. We travelled with my elderly mother and it was her first trip to Africa. We all loved it so much that half way though our holiday we decided we wanted to go back and indeed called Tammy to start the plans for 2020. we have just now confirmed next years trip for 6 of us and I can't tell you how much we are looking forward to it because Tammy has truly gone above and beyond to help us achieve something magical. I had many ideas of what i wanted next year and we worked through every option, every country suggested, every flight connection to make sure we did not spend log times travelling. It was never too much effort.
So what I can say is if you want the best, go to the best and if you want perfection ask for Tammy
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Email Chris | 35-50 years of age | Experience level: 2-5 safaris
Great Experience
Myself and a friend have just returned from a fantastic trip to South Africa arranged by Pembury. Our consultant Gail made sure everything was in order and our air and ground transfers between Johannesburg and the three different camps (Rhino Post, Nottens & Simbavati River Camp) were seamless. We were thrilled with the lodges Gail recommended- they were exactly what we were looking for. Gail was very responsive throughout the whole process and I felt no trepidation booking with her from across the world. This was my third safari holiday and my last experience with a different tour provider had left something to be desired. With Gail and Pembury, all went according to plan - and the plan they put together happened to be spectacular. I recommend Gail and Pembury wholeheartedly and look forward to the possibility of booking with them again in the future.
SG
Email Umang and family | 35-50 years of age | Experience level: first safari
although never met face to face, but provided the friendly services- impressive
excellent understanding of needs, customised options and continuously available to provide support even during trip & entire stay.
safari tours gave us life time memories of our family holidays in SA. Overall excellent communication between multiple service providers.
highly recommended.
US
Email Lauren | 20-35 years of age | Experience level: first safari
Tammy helped us plan the trip of a lifetime!
I had an absolutely fantastic experience planning my recent safari with Tammy from Pembury Tours. Early in my vacation planning, I submitted multiple inquiries on safaribookings.com. Of the many travel consultants who responded, Tammy was by far the most helpful, prompt, and thorough. She is incredibly knowledgeable and professional. At the time, I had never visited Africa or gone on safari, and wasn't entirely sure what country or region I wanted to visit. Tammy asked all the right questions and answered my endless queries in order to help my partner and I pick the perfect itinerary for us.
We booked 5 nights of safari, split between Thanda and Phinda game reserves in South Africa. We absolutely loved both reserves, which are near each other but offer very different guest experiences. Tammy even secured us an upgrade from the tented camp to the lodge at Thanda, and our accommodations were jaw-droppingly fabulous. What's more is that she saved us a substantial amount of money - the safari was significantly cheaper than it would have been to book directly, even not counting the extra value of the upgrade. She arranged our flights and transfers, which all worked seamlessly.
I'll end with a small example of how Tammy went above and beyond: We only used Pembury for the safari portion of our longer vacation, opting to stay in AirBnBs and travel more independently for the rest. Learning this, Tammy volunteered to take a look at the different AirBnBs I was considering in Cape Town in order to ensure that we were staying in a good, safe location. Her help allowed us to feel confident in even the parts of the trip that we didn't book through Pembury!
All in all, I highly recommend Tammy and Pembury. I hope to return to Africa with them soon!
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Email Ilan | 35-50 years of age | Experience level: first safari
Anya @ Pembury Tours is Great!
I worked with Anya on every aspect of my Safari, and I coudn't be happier. She followed my "must do" list and suggested several ingenious ways to accomplish them. In addition, I was offered several side quests that coincided with my list. Somehow, each step of the trip seemed to get better and better!
She responds with email and Skype/Facetime efficiently. When I was in Africa and felt unsure of the itinerary, Anya called me promptly to confirm dates and times. She is great!
US
Email Carolyn P-B | 50-65 years of age | Experience level: first safari
Fantastic Experience - Great Communication, Attention to Detail and Follow Through!
We had a fantastic safari vacation in Zambia and Botswana, thanks in large part to Kerry's terrific communication and thorough attention to detail. I began planning this trip 18 months ago, and although I stated up front that I was still over a year away from the safari, Kerry followed up immediately, answered my numerous questions, and helped me put together an incredible 30th wedding anniversary trip for my husband and me. We stayed in three Sanctuary Retreats camps - Sussi & Chuma in Zambia, and Chobe Chilwero and Baines Camp in Botswana. All of our transfers were taken care of, and we experienced no issues whatsoever on our trip. She even arranged for a "guide" to get us through the Johannesburg airport when we connected through to Livingstone. It was unexpected and greatly appreciated! The camp guides were knowledgeable and friendly, the food was very good and our accommodations were just wonderful. And of course the wildlife was spectacular. We had thought this would be a "once in a lifetime" vacation, but we are certain we want to return, and when we do, we will book through Pembury Tours. Many thanks!!!
Email Helene | 20-35 years of age | Experience level: first safari
Honeymoon to Cape Town, Winelands, Kruger, and Victoria Falls
Heidi at Pembury Tours is the greatest! She was so helpful and quick with all responses in the planning process. She planned us the most amazing honeymoon. I am so glad we used this service because there’s no way I could have organised such a smooth and enjoyable trip on my own. We never once were left waiting on a transfer anywhere. All of our local guides were knowledgeable and respectful. And the safari was a once in a lifetime experience. We saw more incredible anaimals than we imagined possible. I can easily recommend Pembury Tours to anyone looking for a wonderful trip to Africa!
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Email Heather | 35-50 years of age | Experience level: first safari
Wonderful communication, very thorough planning, quality bookings.
Gail Davis was AMAZING. I always plan my own trips but I am so glad that Gail was on board. I found Pembury just searching on the internet. I sent a request and she got back to me right away. Gail was very patient, as we did not commit right away. A trip of this magnitude takes thinking about. Gail was very respectful of our budget. All the accommodations were just what we needed and the safari location she choose for us was perfect. During our trip she was very accessible. We are from the U.S. so we had tons of questions from cultural to parking to restaurant recommendations. Gail answered them all in a timely fashion. We have a few very minor hiccups on the trip and Gail was more than happy to help (no trip is without them). The locations she choose for us to stay were is great spots of touring. She handled all the rental car "stuff" and made sure we had all our creature comforts. I would not hesitate to recommend Gail and Pembury tours.