Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
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Email Elaine | 50-65 years of age | Experience level: first safari
Absolutely Perfect!
Heidi Bedford helped plan and coordinate the perfect trip for our family. We had zero worries on our trip. We traveled through four countries and everything went smoothly. All our accommodations were A++. I am recommending Heidi and Pembury to all my friends.
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Email Nilesh & Dimple | 35-50 years of age | Experience level: first safari
Kerry is the most responsive, knowledgeable and personable travel advisor we have ever dealt with !
We recently had the pleasure of embarking on a remarkable journey organized by Kerry! From start to finish, every aspect of my experience was meticulously planned, ensuring an unforgettable adventure that exceeded all my expectations.
From the moment I contacted the her, her commitment to customer satisfaction was evident. The booking process was seamless and efficient, with her guiding me through various itinerary options and providing valuable insights into each destination. Her attention to detail and willingness to customize the tour to suit my preferences truly set Pembury apart.
The tour itself was a well-coordinated masterpiece. Transportation arrangements were flawless, with comfortable vehicles and punctual drivers ensuring a stress-free and enjoyable journey. The itinerary was expertly crafted, striking the perfect balance between must-see attractions and hidden gems off the beaten path. Each day was thoughtfully planned, allowing ample time for exploration, relaxation, and cultural immersion.
One of the standout aspects of this tour was the quality of their tour guides. These passionate individuals possessed a wealth of knowledge about the destinations, seamlessly blending historical facts with intriguing anecdotes. Their enthusiasm was contagious, making every excursion an engaging and enlightening experience. Whether it was a walking tour through wine yard or an immersive wildlife safari, the guides ensured we gained a deep understanding of the local culture, history, and natural wonders.
Accommodations provided by the tour operator were nothing short of exceptional. From luxurious hotels in bustling cities to charming boutique stays in remote locations, each accommodation was handpicked for its comfort, ambiance, and proximity to key attractions. The attention paid to selecting accommodations that reflected the unique character of the region enhanced the overall experience, making us feel truly immersed in the local culture and environment.
Furthermore, the tour operator's commitment to sustainable and responsible travel practices was evident throughout the journey. They partnered with local communities, supporting conservation efforts, and ensuring that the destinations we visited were preserved for future generations. This commitment to ethical tourism added a sense of purpose and fulfillment to the trip, allowing me to travel with a clear conscience.
In conclusion, my experience with Pembury was nothing short of exceptional. Kerry's dedication to creating personalized, well-rounded itineraries, their knowledgeable and passionate guides, and their commitment to sustainable travel truly set them apart. If you're seeking an unforgettable journey filled with remarkable experiences, cultural immersion, and seamless organization, I highly recommend choosing this outstanding Kerry@Pembury. She will undoubtedly turn your travel dreams into a reality.
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Email Colin M | 35-50 years of age | Experience level: 2-5 safaris
Amazing Trip to Southern Africa
Heidi at Pembury was terrific to work with. I booked a Travelzoo special at a safari camp in Botswana as my anchor for the trip. I then reached out to Pembury to plan the rest of the trip including stops in Cape Town, Chobe National Park, and Victoria Falls. Heidi did an amazing job understanding what we wanted and created a special itinerary for us. I proposed to my girlfriend during the trip, and Heidi helped organize the best place to do it, got me in contact with the tour guide for planning, and also had special celebrations arranged at each stop on our trip. It was a truly memorable vacation and Pembury was a very reliable partner. I would rate the trip 5 stars and recommend their services to everyone planning a holiday in Africa! The transfers were all on time, the hotel rooms were top notch, and the operators were very friendly. Thank you again Heidi!!
Knowledgeable and reliable tour operator!
Had the best experience working with Anya!! She went above and beyond to help us plan and book the most memorable trip to Cape Town and Sabi Sands. Planning the trip with her was super convenient - she was always available to answer questions on email/whatsapp and even spent a lot of time with us on the phone. The logistics were planned in detail and Anya was constantly checking in with us to ensure everything was smooth. I would recommend Pembury tours (especially Anya!) without hestitation to anyone visiting South Africa - they are local, have the best rates and are fun to work with!!
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Email Mark | 65+ years of age | Experience level: first safari
Anya pleasantly answered many questions, was thorough, courteous, thoughtful, and very helpful.
Overall very pleased with Pembury, city guides/tours, RoVos Rail experience, safari camps and rangers and South Africa in general. No complaints.
PT
Email Jose Guerreiro | 50-65 years of age | Experience level: 2-5 safaris
Simply the Best!
During 17 days (28/Apr-14/May 2023), a Group of 9 people from Portugal have joined a tailor made trip developed by myself and Ms. Heidi Bedford, from Cape Town to Johannesburg, crossing the Winery lands, Garden Route, Knysna, Port Elizabeth, Chintsa beaches, Drakensberg Mountains (Lesotho), Durban, St. Lucia, Eswatini and Kruger NP.
We are travelling a lot, but for the 1st time, I have the "necessity" to send our feedback in order to point out our tremendous satisfaction with "Pembury Tours" and namely, the Senior Tour Consultant, Ms. Heidi Bedford!!!
Since our first contact, already in February this year, till several days after the end of our tour, Heidi was an amazing person in supporting us and doing everything possible to give us a great and unique experience. We will never forget her top professionalism, kindness and dedication to our satisfaction!
Now, after the end of the tour we realize 100%, how valuable were her suggestions and tips, in fact she knows the "ground" and she is very attentive in order to introduce us the best "value for money" options.
Many thanks!
Email Philippa | 50-65 years of age | Experience level: 2-5 safaris
Very professional, knowledgeable and very attentive. Always available and quick to respond
We have just returned from a fabulous holiday in South Africa. A 3 week trip from Cape Town, down the Southern Cape and onto the garden route, ending with a wonderful 5 day safari at Madikwe National Park.
It was a memorable trip, incredibly well organised by Anya at Pembury Tours. Her knowledge and understanding of what we wanted was great and we thank her for her patience in making this such a special trip.
Everything went so smoothly and even when our internal flight was cancelled going to Johannesburg for our safari, Anya was on hand to rearrange, help us switch flights and “hot foot” us through the airport on our arrival, so we didn’t miss a day of our safari - and this was on a Sunday!
We would have no hesitation in recommending Pembury Tours.
I should add that we live in the Channel Islands!
Thank you Anya!
Kerry’s fantastic and helped make my trip of a lifetime come true!
From my first email to Pembury Tours over a span of 11 months, Kerry has always been incredibly courteous, responsive and accommodating. I had very specific game reserves in mind while planning a trip to Sabi Sand in S. Africa + Cape Town, and Kerry/Pembury was the only travel agent who was willing to work with my suggestion & budget instead of highly recommending other reserves/location. During the trip on a Saturday, my husband accidentally dropped his phone in the airport transport’s car, and Kerry quickly helped us to contact the driver to retrieve the phone. I would highly recommend Kerry and appreciate all of her help in making this incredible trip come true.
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Email Kaitlyn | 20-35 years of age | Experience level: first safari
Incredibly thoughtful and kind- Heidi at Pembury tours made our dreams come true!
My husband and I just got back from a two week vacation to Zimbabwe and South Africa and all I can say is- wow! We had such an incredible time and it is all thanks to Heidi at Pembury tours. From the very minute we arrived everything was taken care of. This was our first major international travel and we were both a little nervous, but Heidi thought of everything and we were so comfortable. Every transfer, excursion, meal, and accommodation was perfectly thought out and the service was always 5 stars. Heidi did a great job of balancing the list of things I told her we wanted to do, while also adding some of her own fantastic suggestions. She even booked us an amazing dinner for my husbands birthday! I could go on and on, but what I'll say is if you are planning a trip to SA-Pembury tours will make sure your dream vacation becomes a reality! Thank you so much Heidi!
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Email Jaime Montilla | 65+ years of age | Experience level: first safari
Very Good, Excellent!
I just returned from an amazing trip to Namibia in March 2023. The schedule and all the planning suggestions for local flights, land transportation and tour guides as well as lodging were made by Tammy Harding at Pembury Tours who provided excellent service. My experience in Namibia went smoothly without a glitch and all the suggestions and arrangements made by Tammy were excellent. What a great place to visit!