Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
HK
Email Frank | 35-50 years of age | Experience level: first safari
Perfect safari arrangement - just 6 weeks before start
Contacting Pembury Tours just 6 weeks before our planned safari, they quickly and professionally arranged a perfect 4-day safari in Kruger Park. Laurette McKinnon of Pembury immediately found 2 nice available lodges and handled the itinerary fitting my budget and schedule; having struggled with other tour organizers, that was a positive surprise !
Both lodges were great, with fantastic food, friendly staff and relaxing atmosphere - game drives excellent... there's nothing I could complain about !
US
Email Kimberly | 35-50 years of age | Experience level: 2-5 safaris
Fantastic trip to South Africa - Tammy handled all the details beautifully
Almost two years before our trip to Johannesburg and Madikwe, I contacted Tammy Harding at Pembury. I let her know the type of experience we were seeking for hotel and lodge, our preferences and our budget. She pulled together an itinerary with several lodges in our price range and offered advice that only someone who knows the area can. We'd been to East Africa on a tour, and wanted a more customized and less frantic itinerary. I'm an obsessive travel planner, so it's difficult for me to trust someone with a big trip that's really special. But while I can put together a US or European trip on my own, I wanted an expert for South Africa.
I'm so pleased we decided to work with Tammy. All the elements of our trip (airport pickup, hotel, lodge, road transfer to lodge) went exactly to plan. We rested in Johannesburg for a few days after the 15-hour flight, spent five days in Madikwe, and one more night in Jo'burg before heading home. It was a vacation that will always be with us.
On top of her expertise, Tammy was a pleasure to work with, and I didn't feel like I was bothering her by asking lots of questions. And when I had to cancel our originally-planned trip because of illness, she took care of the details. Once I was well again, she put the trip back in motion.
Highly recommend working with Tammy for your South Africa travels.
Email Judith | 20-35 years of age | Experience level: first safari
Amazing service
Everything about the trip was superb. Gail put together lot of ideas for hotels lodges suggested trips to do. The safari we couldn't of asked for anything more, wow. Gail thank you so much.
US
Email Luis Echeverria | 50-65 years of age | Experience level: first safari
Simply perfect
Gail did a great job. She answered to all of my requests in a timely and courteous way. Her recommendations for activities and accommodations were great. And she was always so nice!! Me and my daughter spent two weeks between South Africa and Victoria Falls and every single arrangement was perfect: Hotels and lodges, drivers and tours. I can't say a single negative thing about this experience. Highly recommended!!!
Kerry Ririe designed to perfect safari tour covering S. Africa, Victoria Falls (Zambia) and Botswana
Kerrie created the perfect vacation for my wife and I. We are seasoned travelers and did not want a group tour but felt we needed help planning a trip in Africa. After listening to what we were looking for and the places we wanted to visit, Kerry put together the perfect vacation. We enjoyed every minute of our time in Africa and could never have planned such a complex trip on our own. Each hotel or lodge was sensational with comfortable lodging, fabulous food and impeccable service. We were able to see the Big Five plus innumerable other animals including rare ones such as wild dogs, jackals, honey badgers, and hyena. Our guides were knowledgeable, competent and delightful to be with. All of the transfers went off flawlessly.
Travel can be stressful but your detailed planning and execution allowed us to focus on absorbing the incredible culture, diversity and wildlife that one can only find in Africa.
AE
Email Fatima | 20-35 years of age | Experience level: 2-5 safaris
2nd Success in a Row with Kerry & Pembury
I first had the pleasure of working with Kerry in 2010 planning my honeymoon. The logistics were so smooth, and the staff we encountered at hotels and tour operators were so warm and welcoming that I contacted her again in February 2016 to plan a vacation for my family.
It was short notice, and required planning for a group of 6 people including a member with special needs for 9 days. All was planned efficiently, communication was always clear and fast, suggestions offered were on point.
The real curve-ball; we missed our flight to Cape Town and although I immediately emailed Kerry about it, I could not tell her when we'd be able to reschedule our flights. She cancelled our immediate bookings but managed to keep all bookings and schedules somehow on standby.
When I confirmed our re-booked flights to her (which was 4 days after original date), she rescheduled everything in a way where we still made the most of all of ours days and without missing any of our original plans. Hotels/lodges usually only have 1-2 special needs rooms so re-working those dates was particularly tricky.
The only additional fee we had to pay was for insisting on a specific date for one of our tours which was a personal preference. Had we been more flexible on that particular date, there wouldn't have been any additional charges at all.
I'd comfortably recommend Kerry to anyone planning a trip to SA, and would happily enlist her services again for myself and family.
US
Email Eric Steenbeke | 20-35 years of age | Experience level: first safari
Wonderful experience start to finish
Pembury tours was amazing, from the day I sent my inquiry I was contacted within 24 hrs by Tammy and we started going over options. She gave us great advice and helped us find exactly what we wanted, there is no way that I could have planned this trip without her. I would recommend Pembury tours and specifically Tammy, to anyone thinking that they would like to plan a trip to Africa.
PH
Email Abby Salazar | 20-35 years of age | Experience level: first safari
Amazing Experience and Itinerary thanks to Pembury Tours (Laurette McKinnon)
Its our first time to visit South Africa from Manila. We initially thought it will be a difficult task to arrange.
But thanks to Pembury Tours, particularly Laurette McKinnon, we had a hassle-free coordination, customization, and arrangement of our tours.
Laurette was very efficient. We corresponded via email, but she arranged everything perfectly. Laurette replied back to all our queries quickly; and even offered to more detail and coordination. She exceeded our expectations, to be honest.
All we had to do was give her our dates and places we wanted to visit. She customized everything perfectly for us.
The accommodations she selected were great; and so were the tours. She arranged our transfers as well.
In our tour, she included safari tours in Pilansberg, Sun City, Cape Town, and Johannesburg.
Pembury Tours did really great. I would have given them (Laurette) 10 stars, if possible. We had an amazing time in South Africa because of them. Will definitely reccommend them.
US
Email Susan | 50-65 years of age | Experience level: first safari
Laurette McKinnon was responsive, thorough and very pleasant to work with for all aspects.
Our agent, Laurette McKinnon, did a marvelous job for our group's 12 day tour. She worked very closely with our group's organizer, Kim O'Grady, to make sure everything worked smoothly and up to top standards. The safari tour at Mala Mala Reserve was amazing on so many different levels!!! The gracious hospitality of our guides and staff, the tenacious and effective tracking, their knowledge and experience and the wonderful accomodations made for an incredible stay.
SG
Email Wati MT | 20-35 years of age | Experience level: first safari
Two-thumbs up!
It took me a while to find the right tour operator to assist in making my African safari dream come true. I am glad that I found Pembury Tours. They are prompt in responding to my first query and from then on everything was a breeze thanks to Tammy. Tammy put together an itinerary that met my budget and expectations. I had many questions of course, which Tammy answered patiently and promptly. Her patience and ability to come up with solutions to my queries were very much appreciated. When we were in Africa, Tammy was always there to respond to our queries - even on weekends! Her dedication and commitment in making sure that my friend and I had a pleasant trip is commendable. We had a magical and amazing time at the safari (Umlani Bush Camp) and Avani at Victoria Falls. An experience that will always have a special place in our heart.
Thank you Tammy and Pembury Tours for making our African dreams come true. When Africa ever calls again, I will be sure to be in touch with them to assist in planning my trip.