Reviews

Sort By: Date Most Helpful 71-80 of 457 Reviews
M&M   –  
United States US
Visited: May 2018 Reviewed: Jun 21, 2018

Email M&M  |  50-65 years of age  |  Experience level: first safari

Perfection could not be better than working with Laurette McKinnon at Pembury Tours
5/5

We began planning our trip to southern Africa more than a year in advance and Laurette was with us 100% in crafting the trip of a lifetime. It was excellent - and more affordable - not only to work with someone already in South Africa, but someone who has actually been to the properties and knows things first hand. She took great care to fully understand our interests and preferences and crafted a safari and a finale at Victoria Falls that was perfect in every way and exceeded our expectations on a regular basis. Due to our travels prior to the safari, it was not possible to get our formal travel documents prior to our departure from the States. Not a problem for Laurette. She most kindly had them couriered to our guest house in Hermanus and they were awaiting us upon our arrival. She even checked in with us on a regular basis while on safari just to ensure that everything was to our liking and going well. We loved the Sanctuary properties. Baines Camp and Chobe Chilwero could not have been more different and thus offered the full spectrum of a safari experience. I'd stay in any Sanctuary camp again in a heartbeat.

Along with the wonderful memories (and photos), we'll also always cherish our new friend Laurette. If I ever make it back to South Africa, Port Elizabeth will be on my list so I can take Laurette to lunch and give her a big hug. She is the very best of the best.

Andre B   –  
United States US
Visited: April 2018 Reviewed: May 11, 2018

Email Andre B

They are very knowledgeable and professional in their approach
5/5

They are very professional and design a great 2 weeks based on our requirements and budget. We covered South Africa, Zambia, Zimbabwe and Botswana. Drivers/guides had great knowledge and communication skills. Hotels selected were comfortable and met our expectations as we asked for a 4 star package.

William and Kathleen Campenni   –  
United States US
Visited: February 2018 Reviewed: Feb 26, 2018

Email William and Kathleen Campenni  |  65+ years of age  |  Experience level: 2-5 safaris

Great company, outstanding client service and attention
5/5

When we were first planning our trip to South Africa from our home in the USA we did not know much about the attractions and accommodations, other than there were a lot of safari options and operators available. With our Internet searching we stumbled upon the highly rated Pembury Tours out of Port Elizabeth, and its representative, Laurette McKinnon.

Over numerous email exchanges from afar she was able to sort out our desires, budget, and concerns (e.g., Cape Town's drought) to arrange our itinerary to include 4 event-packed days in Cape Town and 5 days on safari at a game reserve in southeast South Africa, away from the crowds and commercialization in the northern Krueger areas most visited by tourists. Even with the 9 hour time zone differences, it seemed like her replies were immediate to our numerous queries.

They were wise choices on her part. We did almost everything we wanted to do in Cape Town and environs, given our short stay, and our safari out of the recommended Lalibela Game Reserve exceeded our expectations. The proximity to the game animals, the splendid accommodations at Lentaba Lodge, and the knowledgeable ranger guides made our visit all the more memorable. Every transportation option we needed was arranged by Laurette and there were no glitches - airport pickups, local area tours, internal SA flight connections, special requests, etc.

It is difficult to plan an extended trip like we had when you are doing it from 8,000 miles away with an agent you had never met. It takes a lot of trust and patience on both sides. We went through frequent changes and revisions to our travel plan. And it all had to fit in the budget constraints we had.

So we were very fortunate that our search took us to Pembury Tours and its representative, Laurette McKinnon. We highly recommend them to others, knowing they will make your trip as memorable as ours.

Vicki   –  
United States US
Visited: August 2017 Reviewed: Dec 11, 2017

Email Vicki  |  65+ years of age  |  Experience level: first safari

An absolutely fantastic trip prepared by Kerri at Pembury Tours!!
5/5

Our trip was amazing! It was beyond our expectations! We were able to customize the trip to include the things we wanted to see. Kerri made suggestions and gave us choices that made our trip perfect. Our tour included a visit to Victoria Falls, an elephant back safari, a day trip to Chobe NP in Botswana, safari experiences in two different locations in Kruger NP and a few days in Cape Town. The itinerary that Kerri created for us allowed us to see everything we wanted to see and also allowed us time to relax and enjoy our surroundings. Everything about our trip was perfect, the accommodations, our guides, the transfers, etc. Every place that we went, the people were so friendly and very helpful. We would definitely recommend Kerri and Pembury Tours for anyone looking for a great safari experience.

Greg Brien   –  
Canada CA
Visited: March 2017 Reviewed: Apr 7, 2017

Email Greg Brien  |  50-65 years of age  |  Experience level: first safari

If only I could give you 6 stars for Exceptional!
5/5

Our trip to South Africa and Zimbabwe was in the works for over a year. We had big expectations. You can only hope that all will go well and that your itinerary fulfills your expectations. Kerry did an amazing job working with our group to put together a 15 day itinerary that was jam-packed with excitement in Victoria Falls, fabulous lodgings throughout the trip (especially Nottens Bush Camp), terrific safaris, great guides in the Cape and a pleasant chill-out in the winelands. Every transfer was seamless. Every guide was professional, knowledgeable, accommodating and energetic. I'm gushing, but this was the trip of a lifetime and it completely exceeded our expectations. Well done Kerry of Pembury Tours. I have already started recommending your service to friends.

Sara Lynch   –  
United Kingdom UK
Visited: December 2016 Reviewed: Jan 6, 2017

Email Sara Lynch  |  20-35 years of age

Trip of a Lifetime
5/5

My husband and I just returned from the most amazing trip to South Africa. We worked with Tammy over the course of four months to plan the trip and everything went so smoothly. Tammy was the best person to work with - she gave great advice, always responded very promptly (and I asked a TON of questions), was always cheerful and was someone I trusted completely.

Because we booked a bit last minute and it was the high season, Tammy had to work extra hard to get us in places (hotels, tours, etc.), and we were so lucky to have stayed at the places we did, due to her hard work. Normally we like to plan trips ourselves, but I know we would have missed out on so much had we not worked with Tammy.

We already miss Cape Town, the Winelands and our amazing Kruger safari! We don't normally repeat destinations, but South Africa is already back on our list!

My two pieces of advice for your trip are: 1) Go for as many days as you can - there is so much do see and do; 2) Work with Pembury to make the most of those days!

Luis Nouel   –  
Netherlands NL
Visited: November 2016 Reviewed: Dec 6, 2016

Email Luis Nouel  |  35-50 years of age  |  Experience level: first safari

Amazing
5/5

When we were looking into options to arrange our trip to South Africa we found Pembury Tours. After discussing with Heidi our dates and requirements, she prepared the most amazing tailor made tour.
In spite that our travel arrangements were requested in a rather short notice, she found the best options for our especial itinerary. Every Hotel, Lodge, transfer and tour guide made our first visit to South Africa a memorable experience.
Thank you Heidi for your dedication and the welcome package containing the most useful information.
This was one of the best trips in our life and we are already planing dates for next year.....of course with the assistance of Pembury Tours!

Lynn and Roy   –  
United States US
Visited: October 2016 Reviewed: Nov 1, 2016

65+ years of age  |  Experience level: first safari

Trip of a Lifetime -- Above our Expectations!!!
5/5

We thoroughly enjoyed our customized tour in South Africa, including our unforgettable safari in Sabi Sands, which was planned perfectly by Pembury Travel Consultant, Kerry Ririe. Our safari, internal Country flights, hotel reservations, private guide/car for Cape Town tours, and our car rental in Capetown were all well-coordinated and more than satisfactory. Our month stay in South Africa was truly our Trip of a Lifetime. Thank you, Kerry!

Keanyen   –  
Australia AU
Visited: August 2016 Reviewed: Oct 11, 2016

Email Keanyen  |  35-50 years of age  |  Experience level: first safari

Professional dream maker...
5/5

We, group of 4 best friends had the most amazing trip to South Africa, Zambia and Botswana in August this year.

We started our planning quite late(April) considering we were greedily wanted to meet the best flooding season in Okavango Delta(May-Sept). At the time most packages on Safaribookings.com have been fully booked or the operators have closed the booking for the season. After a rather dismay discussion with the group we either postpone the trip to next year or try our luck to contact more operators…

I’m so glad we did the latter and found Pembury Tours. Kerry Ririe’s very professional responds with plentiful of positive energy has given us high optimistic hope again. Kerry drafted an amazing itinerary that took us to Victoria Fall, Chobe National Park, Okuti in Okavango Delta and Melrose Arch Johannesburg. She was tolerantly adjusting the itinerary with 4 of us who can be contrasting in availability with dates, budget and…expectation! ha! And even after a perfect itinerary has met our satisfactory. Kerry continues to provide suggestion and options to make sure we can have the fullest range of great experiences in Africa. Our trip went super smoothly and it was totally stressed free. We had the most memorable time at the spectacular waterfall, safari game drive, sunset cruise, Delta boat ride, cultural village tour etc.

We could not give enough credits to Pembury Tours especially Kerry for her professional integrity and initiative. Highly recommended.

John C   –  
United Kingdom UK
Visited: September 2016 Reviewed: Oct 6, 2016

Email John C  |  50-65 years of age  |  Experience level: first safari

Perfection from Pembury
5/5

I initially contacted 4 safari operators to discuss outline itinerary and estimated costs. Pembury were the most efficient and friendly in responding. Kerry was our travel advisor and we found her to be excellent. Kerry was professional with a good sense of humour. Kerry was able to provide a lot of suggestions and was a fountain of knowledge. We subsequently booked with Pembury and did not regret it for a single second. We were able to book our own flights and co-ordinate with Kerry on arrival times etc. The airport/hotel transfers were punctual with friendly drivers. Organised tours went off without a hitch and again the drivers/guides were excellent. Arathusa Lodge was the safari lodge we stayed at and it was superb. at Victoria Falls we stayed at the Avani Victoria Falls Resort which was excellent. This was our first visit to South Africa and Zambia, with the main reason being to do a safari. Given the excellent service and professionalism provided By Kerry and Pembury Tours we are already talking about a return visit to Afica for another safari. Pembury will be our first call. Highly recommended.

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