Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Jerry T - Newcastle | 50-65 years of age | Experience level: first safari
Helpful, efficient, professional and knowledgeable - made for a stress free trip
We were fortunate enough to use Susan at Pembury Tours for our holiday in South Africa last month. We went to Cape Town, Arathusa Lodge at Sabi Sand Reserve and Victoria Falls - the accommodation recommended was all ideal and just the style we wanted. All the travel arrangements with guides and transfers worked perfectly, making the trip very stress free and helping to make this a great holiday. Could not give a higher recommendation - thank you Susan you did a great job.
SG
35-50 years of age | Experience level: first safari
Great service and helpful
The travel arrangements and itinerary suggested by Laurette (Pembury Tours) was excellent. The communications & response from Laurette was always prompt. She is patient and resourceful too; ensuring that our travel plans (with 2 young kids in tow) was well organised. I left an expensive jacket at one of the accommodation lodge and Laurette made all the necessary arrangements for it to be returned. Well done indeed!!
Our stay at Lalibela Game Reserves was excellent and the safari guide (Andrew) was enthusiastic and knowledgeable. Our room was well adorned and all the meals were tasty too. The staff at Lalibela were courteous, friendly and thank you for making the trip a memorable one.
DK
35-50 years of age | Experience level: first safari
Fantastic service
Everything went smooth using Pembury Tours. They were kind and extremely helpful. We got answers to all of our questions regarding the trip, and the trip was arranged just as we wanted it. They had it all arranged and prebooked by the time we arrived. We give our best recommendations to this local travel agency. If we haven't got the recommendation from our Danish colleagues, who also used them before us, we had never heard about them, or dared to use a foreign travel agency. But we have only great experiences and a perfect trip to look back at. Thanks for a job well done.
US
35-50 years of age | Experience level: first safari
I will always call Pembury Tours and Susan first!
I'm a pilot for a major airline and when we were thinking of going on a Safari and tour around South Africa I wrote to many tours asking for prices and details. Susan from Pembury Tours was the first to acknowledge gave us great info from the start. I tried Expedia and others and Susan got us the best prices and tailored our trip to what we wanted to do with our budget.
Susan was incredible, checking with us along the way as we traveled around South Africa. We had a few things go wrong (Not Susan's fault) and she took care of everything making our travel seamless.
If I travel in South Africa I'm calling Susan first! There is no reason to call anyone else.
50-65 years of age | Experience level: 2-5 safaris
First rate service
Susan at Pembury Tours did a great job of putting together a 5 day safari for our family group to Jaci's Safari Lodge at Madikwe. She was always quick to respond to any queries during the planning process, and dealt efficiently with some minor changes to our travel schedules. The trip itself was most enjoyable and the choice of itinerary, accommodation etc was never anything less than the level we had expected. All round, a very positive experience and we would happily recommend Pembury Tours to anyone visiting South Africa.
35-50 years of age | Experience level: 2-5 safaris
Pembury Tours ticked all the boxes we requested for a safari and delivered an amazing experience
Pembury Tours have been really easy to communicate with and very prompt with organising. All our stop over locations were in beautiful settings and plenty to see and do! The Safari tour at Lalibela was amazing. We received 1st class hospitality and the accommodation was excellent! The staff were very welcoming and professional and with the expertise of our Ranger we managed to see 4 out of the big 5! We would go back tomorrow through Pembury Tours of course!
35-50 years of age | Experience level: 2-5 safaris
They ticked all our "to do request boxes!
Very easy to communicate with, they ticked all our "to do request boxes!"
Email Geraldine Durkin | 35-50 years of age | Experience level: 2-5 safaris
Excellent service
I have used Pembury twice for organising and helping me design our honeymoon package and follow up trip as honeymoon trip in SA was so amazing. Service, ideas, follow up -- everything was 5 star - thank you to Tammy and team.
US
20-35 years of age | Experience level: first safari
Extraordinary
From the beginning to end Pembury Tours was amazing in helping me plan an unforgettable holiday in SA. From giving recommendations, scheduling and answering all questions they helped me every step of the way. We just wrapped up the best holiday of our life in the most amazing country I have ever discovered. My tour organizer was Kerry and she went above and beyond for me from day 1. I highly recommend Pembury Tours to help plan your holiday in SA. I also highly recommend a Safari at Arathusa Sabi Sands, this place was a hidden paradise perfect for a traveling couple to escape. I'm forever thankful for this trip and this company for making it happen. We will return and work with Pembury tours again!
US
Email Colette | 50-65 years of age | Experience level: first safari
It was the trip of a lifetime; an experience fit for a king!
Everything was top notch. Susan communicated with us throughout our plans, including air fare, tipping, travel tips, lodging, attire...... The service was beyond belief! We felt like royalty. Our accommodations were spectacular! Everyone was so helpful and kind. The safari left us speechless. Words cannot express our satisfaction with your agency. Our guides were extremely knowledgeable and very dependable. I could go on and on about this trip. Everyone we spoke to heard nothing but accolades. Thank you ,Susan, and kudos to Pembury Tours!!!