African Comfort Zone Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2010)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $50 to $500 per person per day (USD, excl. int'l flights)
Reviews
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Email Mercy G | 20-35 years of age | Experience level: 2-5 safaris
21 days of outstanding adventure in my home country Kenya
First I take this opportunity to thank the ACZ safaris team for their outstanding professionalism throughout the entire process. I have traveled before but I never had such a smooth process from the first email which was replied in a few second to the drop off to my residence in Kenya.
I have been working abroad for five years without a chance to travel to my homeland, Kenya hence when I got a chance to come home this year all I thought was to travel throughout the country with my family.
It started with a single email which was replied by John. I didn't know where exactly to start so it was a little awkward but John worked miracles with the little information I provided intact he just asked how many days I would like to spent in Kenya and within a few minutes he sent a couple of itineraries with different quotes.
I chose one that took me to the famous Masai Mara, mt kenya, Sweetwaters in Nanyuki, lake Nakuru, Lake Bogoria and Baringo Amboseli Tsavo East, lake Naivasha, Samburu and many other places without forgetting the magnificent Diani beach in Mombasa.
The guide was knowledgeable and they chose very good accommodations based on out budget. I am glad I chose them even after reading one bad review about them. I was also disturbed by the fact I had to pay upfront through PayPal however they had other payment options. I don't regret taking this risk as John told me it helped in preparing a smooth process.
Once I go back to work in October I will recommend them to my colleagues and I will be back soon. Thank you so much team ACZ safaris.
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Email Allison | 20-35 years of age | Experience level: first safari
Awesome!
It was a awesome trip! Joshua came to pickup us ontime and gave us 3 boxes of water for 4 days trip:) Our tour guy name "James" were super well organized and nice, always answer all the questions that we had and try very hard to drive us around to find the big 5! Overall, everything is great and definitely recommend! Thank you:)
CZ
Email Roman Bulko | 35-50 years of age | Experience level: first safari
ACZ Safaris was excellent choice for 3 days Masai Mara
First of all email communication with Joshua was very clear and he answered all my questions, then he personally picked us up at our place in Nairobi, also dropped off after safari.
Our driver James Gichina was great guide and his driving skills were famous, he found always perfect spot for us to make clear pictures of all animals and interesting information about them, also thanks to him we saw all BIG 5, great job James. We can recommend ACZ safaris and James as driver/guide with confidence for great fun and adventure.
We were at Rhino camp, it is not a 5 star accommodation but room was clean, also bedding, hot shower and that is all we needed for 2 nights during safari.
Email Emmanuel | 20-35 years of age | Experience level: 2-5 safaris
My recent trip with this tour operator was absolutely phenomenon- magical African adventure
The commitment to professionalism and customer satisfaction of the operator was palpable during the entire trip. I mean; besides the standard itinerary offered, the tour operator outdid itself by going designing a customized itinerary for my wife and I by considering our very unique needs at every step right from the actual booking, the trip itself and our departure. The communication, service as well as the safari itself was beyond our expectations. Well done ACZs safaris. I have never met a team that is so dedicated to servicing its diverse clientele like you did guys! Simply awesome. I my books you have a 10 star rating.
DE
Email Philip | 20-35 years of age | Experience level: first safari
amazing bang for your buck
Staff maintained good communication before the trip and picked me up at the said time. The guide and driver was great and answered all our questions. Accommodation isn't five stars but more than enough. I heard elephants trumpeting at night! We saw all the big five and more than once. It was incredible.
AE
Email Meshack | 20-35 years of age | Experience level: first safari
Fantastic beyond words, well apart from these. We had a fantastic time
Can not recommend these people enough . We were met at the airport by cheerful helpful guys took us to the lodges . We spent a week being looked after by their staff. It was magic. Very punctual.very polite. Could answer all questions. Knew every bird and animal. Their staff tried their very best to help us to see every thing. Honestly can't recommend this firm enough and would use them again. Thank u so much
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Email Shelby | 20-35 years of age | Experience level: first safari
I loved this tour. It was everything and more! It was one of the best experiences Ive ever had!
My tour guide Richie made my experience! I saw the big 5 the ugly 5 YOU NAME IT. They are so kind and accommodating. After the safari it felt like I had a second family in Kenya. It was indescribable and the best service. I cannot recommend this safari ENOUGH!
AE
Email Raja Hussain | 20-35 years of age | Experience level: first safari
Excellent and very friendly team.
The whole team of ACZ were good and friendly during our visit to Kenya last week. Our tour guide Mr. John is very funny and knows exactly where to spot the animals! Thanks to him we have some amazing pictures and memories to carry. Joshua is an excellent co-coordinator and will be available always to answer your questions. Hope to avail their services again in future.
Scope for improvements:
The lunch arranged during game drive can be better.
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Email Ericka | 20-35 years of age | Experience level: first safari
From preparing, to booking, to the actual experience, we are 100% satisfied!!!!
From the beginning, ACZ Safaris was the best at communicating with us. They replied quickly and made sure to answer every single question that I emailed to them. Even before they booked, Joshua shared their phone number and address so that we had multiple ways to communicate with each other. Whether it was through email or Whatsapp, I always received a timely and informative answer. They made us feel very comfortable about booking with them because they were also transparent and would give us various options especially with payment.
The safari was the most memorable experience of our lives so far. John was our driver and he was very friendly and shared his knowledge of Nairobi, Masai Mara, the people and the culture. He shared the plan for the next drive/day/adventure and always asked if that was ok with us or if we wanted to change. We also had a great group that we went on safari with. Not once did I hear anyone upset about any experience they had with ACZ. We were lucky and had only 6 people on our tour, however, John asked if we would be ok to take 2 more people to help out a friend at another camp. Through the whole time he made sure that we were all comfortable. The camps were great, we stayed at Lenchada. We felt that the pictures and descriptions accurately described exactly where we were staying. Everyone onsite was very friendly and approachable with any questions. The food was great and we appreciated getting a vegetable with each meal. The food was "simple" but very flavorful. I strongly recommend booking with ACZ.
Very friendly, very professional.
All facilities were as per stated itinerary. We were thoroughly satisfied.