Reviews

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Choose not to disclose   –  
United States US
Visited: October 2023 Reviewed: Oct 28, 2023

Email Choose not to disclose  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Choose not to disclose and not that of SafariBookings.
Unprofessional travel agency
2/5

The travel agent I had did not pay attention to details, she got me mixed up with another client which caused delays in payment. Bonfire does not accept credit card payment from foreign travelers, agent also gave me wrong information about Safari itinerary over a phone call, may be that’s the reason why she did not send me an itinerary. I would not recommend Bonfire Adventures to foreigners who live outside of Kenya.

Augustine   –  
Kenya KE
Visited: September 2023 Reviewed: Sep 27, 2023

Email Augustine  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Augustine and not that of SafariBookings.
My opinion is you better use another travel agency.
1/5

It was our first time in dubi and When we arrived we were dropped off at the hotel and left to check in the hotel by ourselves. We had a tour for the day we checked in even though we were extremely tired and ended up missing the tour since noone came to the reception to call us down. They just whatsapp you ( yet the hotels wifi was very slow so we received these messages very late) They only wait for you 20 min and leave you .
The second and third tour guides were really good. Congrats to them. The company only gave us activities for the first two days and left the other 4 unattended. During drop off to the airport on our departure we were left to navigate on our own until we reach our take off gate. Generally won't go with them again. I rather book for myself amd go alone. No difference.

Catherine   –  
Germany DE
Visited: September 2023 Reviewed: Sep 23, 2023

Email Catherine  |  35-50 years of age  |  Experience level: over 5 safaris

Carol Ndeta is a jewel. Thanks Carol
5/5

We booked a short holiday to Diani
From Ridge Mall. We were cared by a beautiful soul..Carol Ndeta..
She was calling now and then to make sure we are well and the hotel was good
Am booking again..next year.
With kind Regards
Catherine

Florence   –  
United States US
Visited: August 2023 Reviewed: Aug 12, 2023

Email Florence  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Florence and not that of SafariBookings.
Smooth booking but tour guide was very unprofessional.
3/5

Booking process with Denise was very well done but this is just the tip of an iceberg to have an enjoyable safari.
Day one - our tour guide was extremely late. He advised us to arrive at pickup location at 6.30 am but didn't arrive till past 8am. Worse, we couldn't reach him on contact provided by Born Fire. The guides lack of professionalism was evident right away since he got into it with one of the tourists stemming from frustration of waiting on pickup.
I didn't feel safe riding on the Land Cruiser after the guide explained his late arrival was due to fact that he had arrived at Nairobi city same morning following a seven day tour from Mombasa

Annie   –  
Kenya KE
Visited: July 2023 Reviewed: Jul 10, 2023

Email Annie  |  under20 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Annie and not that of SafariBookings.
Horrible
1/5

Horrible experience flight got delayed 9 hours zero communication before hand even send us a driver to the airport knowing our flight was cancelled DO NOT RECOMMENDED

Anita   –  
United Kingdom UK
Visited: June 2023 Reviewed: Jun 15, 2023

Email Anita  |  50-65 years of age  |  Experience level: 2-5 safaris

Very proficient, good communication and easy to book
5/5

Book a 2 day safari from to Tsavo East with pick up and drop off at Sarova Whitesands in Mombasa.
Trip was booked via Whats ap from England and my contact was Phyllis at Bonfire.
Everything went smoothly including payment which we could do in instalments.
Had a great driver very knowledgeable and saw alot of animals. Stayed at Voi lodge which was lovely especially seeing so many elephants at night whilst having dinner. A truly wonderful experience

Abhi iyer   –  
United States US
Visited: May 2023 Reviewed: Jun 1, 2023

Email Abhi iyer  |  20-35 years of age  |  Experience level: first safari

Our guide was amazing
5/5

James was an excellent tour guide. Through him we were able to see every animal we could possibly come across. He provided great insight on the history of the land and animals. The whole experience was fantastic, i cant recommend it enough to others (if you go, ask for James!)

Alex   –  
Kenya KE
Visited: May 2023 Reviewed: May 29, 2023

Email Alex  |  20-35 years of age  |  Experience level: 2-5 safaris

Dependable and Memorable Travels
5/5

From forming a good rapport to exploring all the available options, Bonfire, through Kibe, managed to customise a memorable birthday experience.
The attention to details and real time feedback made it easy to make decisions and facilitate payments.
Quite a hands-on team ready to assist and make the stay blissful.

Rosie   –  
Ireland IE
Visited: May 2023 Reviewed: May 9, 2023

Email Rosie  |  Experience level: first safari

Professional and courteous tour operator.
5/5

We enjoyed our drive in the Nairobi National park. I would recommend other to use Bonfire Adventure services.

Abdul   –  
United Arab Emirates AE
Visited: May 2023 Reviewed: May 5, 2023

Email Abdul  |  35-50 years of age  |  Experience level: 2-5 safaris

Bonfire Exceeded my expectations
5/5

This agent not only did for me a special package but kept on checking on me throughout my safari .
Our guide James took us through history of Maasai mara and all information about animals.
He was very knowledgable and also interesting. Maasai village was the highlight and Bush breakfast at Emayian luxury camp.
The maasai dancing was very good.
We will come back to Kenya with our friends .
Shukrani Emayian
Thanks James

Average User Rating
4.2/5
Rating Breakdown
  • 5 star 150
  • 4 star 14
  • 3 star 2
  • 2 star 7
  • 1 star 27
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  • All corporate and/or tour info is provided by Bonfire Adventures, not SafariBookings
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