Reviews

Sort By: Date Most Helpful 11-14 of 14 Reviews
Nadia   –  
Kenya KE
Visited: September 2021 Reviewed: Sep 20, 2021

Email Nadia  |  20-35 years of age  |  Experience level: over 5 safaris

Amazing and helpful
4/5

Kibe was fantastic in helping us plan a weekend getaway within a short period. He really did come through for us and made us enjoy our stay. Definitely impressed by the service offered

Roseline   –  
Kenya KE
Visited: December 2021 Reviewed: Dec 27, 2021

Email Roseline  |  50-65 years of age  |  Experience level: first safari

From giving us a good quote package to ensuring that we were comfortable, Mella was epic.
4/5

The communication was on what’s up between me and the travel advisor Mella. She made it clear, what was covered in the package and what I needed to do about extra services such as park entry fees and others as detailed. Once we were allocated our driver, he picked us from our house to the destination and back. The driver mr. Alex Mutua was quite amiable, respectful and ensured we were comfortable the whole time.
The rooms were fairly good. However, the children complained about the food. No variety to pick from. We had to do lunch elsewhere. I also observed that the pathway to my room was dark and being in the wilderness, I was a bit scared but I explained that to the hotel manager.
Overall, Bonfire made my Christmas holiday memorable. My regards to Mella and Alex mostly.

Neera   –  
Kenya KE
Visited: July 2022 Reviewed: Jul 26, 2022

Email Neera  |  35-50 years of age  |  Experience level: over 5 safaris

Travelling creates Memories
4/5

I found booking with Bonfire very convenient and they tailor make it to suite ones needs at an affordable cost. We got the best room and service at the hotel we stayed and the journey was smooth! Thanks for making me create lovely memories with dad this time round!

Gladys   –  
Qatar QA
Visited: September 2022 Reviewed: Sep 20, 2022

Email Gladys  |  50-65 years of age  |  Experience level: over 5 safaris

Super knowledgeable, supportive, patient. Very friendly and warm
4/5

We had an awesome safari. Our driver Graham was top notch and very patient and helpful. The game drives were fun with Graham
The hotel staff was amazing at their customer service. I will single out Mr. SHAKE. The best human being at the Taita Hills Lodge. God bless him
We had a small hitch regarding the allocated rooms but the issue was quickly resolved.
Looking forward to another safari hopefully with Graham
Gladys

Average User Rating
4.2/5
Rating Breakdown
  • 5 star 149
  • 4 star 14
  • 3 star 2
  • 2 star 7
  • 1 star 27
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