Excellent service which goes beyond the normal expectations of personalization
Prior to diving into the details, I would like to thank Craig and Bianca for the great experience. Beyond the sites and activities, I must mention that Bianca was so instrumental in ensuring my wife's birthday was memorable. It takes a special, caring individual such as Bianca to ensure that we were able to obtain a beautiful, delicious (only got better later - trust me!) gluten free cake to celebrate my wife's birthday, during which of course, based on the amount of time we had spent conducting activities together, was only fit you were a part of. Thank you for not only assisting me with ordering and selecting the right cake but retrieving it from the baker and "surprising" my wife in the hotel lobby. She loved it!
Specific to the tour services, it was tailored to us completely. My wife and I are "on-the-go" folks, who hike, SCUBA dive, surf, and love to drink coffee. Regardless of the time constraint challenge in their hands, Craig and Bianca ensured they could accommodate every single activity we wanted - including an overnight stay at Inverdoorn Game Reserve, paragliding off Signal Hill, shark cage diving, hiking to/on Table Mountain, and a light buzz for my wife and me on a wine tasting (that was an unexpectedly fun time)! Plus, luckily enough for us, we got to drink some awesome South African coffee in a couple of spots, which included a small Cuban café across from our hotel.
Hence, what can I say, but thank you again for treating us like "long-time" friends, and for ensuring my wife's birthday and the whole visit was just outstanding!