Reviews
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Email Julian | 20-35 years of age | Experience level: first safari
Do not book at this cheater agency!!
We confirm the comment of Dawn Clark. We travelled with this "company" two weeks ago and have been cheated too. Our plan was totally changed. We never slept in a lodge which was planned. The tour to the Serengeti was cancelled, because there was allegedly no car us. In Lake Manyara National Park we were the only onces who visited it with a Toyota van with dirty unopenable windows instead of an offroad vehicle with open roof (which was booked).
We paid 166$ more than we agreed and never got any money back. Although Victor (the agent) told us that we get this money back and also a refund because of the cancelled Serengeti tour there was nothing but excuses. Every day there was at least one anoying phone call from him with bad news for us like "We have no car", "we cannot pay the driver", "you must stay here one night more (again)". This was wasted holiday time and very unpleasant. Cars, drivers and guides changed almost daily.
This company seems to be no real safari company and we think that all the persons who allegedly work there are the same guy called Victor. This guy is something between incapable of planning and criminal. He is unfriendly and dishonest.
Tansania was beautiful but this company/guy destroyed our holiday. In the end my wife was afraid of his criminal aura. For sure all good comments for this company are fake. If we have not met such nice people who cared about us and have not paid more than we agreed we would have been probably lost in Tansania.
Do not book at this cheater agency!!
Email Dawn Clark | 35-50 years of age | Experience level: first safari
Stay well clear of this company and anything associated with the Vimic group.
This company and the individuals involved are utterly dishonest and disingenuous, and I found out the hard way. After spending a considerable amount of money on this safari (almost double of the others sharing the Jeep) I never got what the safari had been sold as. On more than one occasion I was left with no pre booked accommodation and had to arrange my own. I was told by Victor and Maurin that I would be reimbursed....which has still not happened and this was 2 months ago, the last time I emailed asking the whereabouts of the refund I was told to “be patient”. I was a female travelling alone and I was lucky that my travelling companions who I’d met along the way had my best interests at heart and made sure I wasn’t left in a vulnerable situation, which was never something Viktor ever cared about. On one particular night I was driven around different campsites by three men looking for accommodation that could fit me in, after 3 hours in the dark with no food and no toilet stop I eventually was placed in a chalet with no running water or lights. On the last day, and by now I thought things couldn’t get worse, I was told by the Jeep guide that my park fees had not been paid and so I would have to wait for Viktor to arrive and he would take me himself. Thankfully the other tourists thought this was unacceptable and when Viktor arrived we all insisted that he gave me the money for the park entrance so I could continue with the group. I wouldn’t of left anything or anyone with Viktor as he had proven himself to be an untrustworthy individual and I realized my safety was not something he concerned himself with. So while I “patiently” await my $400 refund I would like to offer my experience as a cautionary tale. Please feel free to ask for more information as I will be happy to help and ensure he is prevented from profiting on his dishonesty.