Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 31
  • 4 star 1
  • 3 star 0
  • 2 star 1
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 34 Reviews
Chia   –  
Singapore SG
Visited: December 2015 Reviewed: Jan 24, 2016

Email Chia  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Chia and not that of SafariBookings.
Horrible Horrible Service from Hennie - Avoid at all cost!!
1/5

We booked a trip with Fleet Foot Safaris for 6D5N Vic Falls and Chobe National Park with Hennie last year in December. Once everything was finalised and payment was done promptly, there were delays in our vouchers and when the vouchers were given to us, we were told that the initial quote cannot be matched and there were reduction of activities given to us and no airport transfers for us!! It was explained to us that it was due to the changes we made earlier as there were supposed to be 3 person instead of 2. The initial plan was 3 of us and we were quoted with single sharing premium which doesn't make sense at all, we didnt want any trouble and wanted to make sure that was all the changes from the itinerary, Hennie confirmed that only reduction of 2 activities and no airport transfer. However, when we reached Chobe National Park, we were told from the resort that our lunches are not included as opposed to what's stated in the itinerary. We called Hennie and he told us he will only be back in office in a few days' time and by that time we will be finished with the trip and back home!!

Horrible horrible service from Hennie and please do not trust him on his final itinerary until you get all the vouchers. There are multiple shortchange and it was unfair to holidaygoers.

Reply from Fleet Foot Safaris
Reply from Fleet Foot Safaris
Posted on Mar 6, 2020

This client warned us to put his review on Social media. This was because we refuse to pay for his lunch which was not included in the package. He changed the route and the amount of persons continuously. This was a honeymoon trip and when we advised that we do not cater for three adults in one room he was not happy. The client booked his own portion of the trip in Cape Town after he was given the full itinerary. After cancelling 66% of the tour by doing it himself with our itinerary, he wanted all services in place as if the full tour was paid for. This was unfortunately not possible.

Victoria   –  
Canada CA
Visited: September 2018 Reviewed: Dec 17, 2018

Email Victoria  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Victoria and not that of SafariBookings.
Kruger safari good but expensive but the Go Self Drive Tour arranged by the same owner disappointing
2/5

Hennie was a superb safari guide. He was a fine host and it was a great 3 day safari. His company Go Self Drive Tours provided us with an itinerary driving from Joberg to CT. It was poorly planned with many navigation mistakes; drives were too long and we felt unsafe often. The car provided was inadequate for the terrain as roads in SA are very poor. Throughout our 4 weeks of driving we were warned repeatedly of corruption, theft and being in unsafe areas. We were heavily charged for mediocre accommodation. We have travelled expensively and this trip was stressful and we would not recommend for anyone from a First World country to do a Self Drive tour in South Africa. It is not a safe country. Don’t do it!!

Reply from Fleet Foot Safaris
Reply from Fleet Foot Safaris
Posted on Mar 6, 2020

We agree that the area this client wanted to travel is not the safest in South Africa and the client was informed of that before the tour started. The problem the client had with the navigation is because they could not manage the GPS after we spend time to process the directions on the system before the tour and explained to them how it works. They were also not comfortable with hard-copy maps and that the client, explained to us herself while on tour with them. We ask clients to download MAPS.ME before coming on tour so to make use of the information off-line as most of the areas they traveled did not have reception or WiFi.
The client chose the route they wanted to travel. All links for accommodation were given before the tour comments and the price for the establishment are available on the web. The client had a budget and though we were trying to persuaded them to go for at least 3* Accommodation they just stick to what they are prepared to pay. The client's in-ability to navigate with the road maps, GPS and detailed Maps was surely the downfall.

Hujin Guan   –  
China CN
Visited: August 2016 Reviewed: Oct 26, 2016

Email Hujin Guan  |  50-65 years of age  |  Experience level: first safari

The Okavango Delta and Vic Falls was amazing!
4/5

This was our first time to Africa. We love the Delta and Falls. The trip was for 7 days and we camped in the African wilderness.The wild animals in the okavango Delta came very close to our tent and I take thousands' of photos. But also feel safe with Fleet Foot and the guides. Every night we had very good fresh food Hennie prepared on the open fire. We missed Chinese food but we tasted the meat and tasty food we forget about it. The South Africa wine of Hennie was great! I never drink so much wine. My wife also like it.
I say Fleet Foot is the best company to take you out to wild Africa and the bush. The hotel at the Victoria falls was beautiful and we had so many fun activities there. I hope we will go with this Company again and we hope Hennie is there again. Very good!

Florin Granit   –  
Canada CA
Visited: September 2023 Reviewed: Oct 17, 2023

Email Florin Granit  |  65+ years of age  |  Experience level: 2-5 safaris

18 days of breath taking discoveries of South Africa and its National Parks and also Victoria Falls.
5/5

The company has showed an excellent sense of communicating, organizing and planning a 3 persons family trip. Our inceptive points of interest have been well taken into account. The result was a fabulous trip , fantastic discoveries of South Africa, its games and natural picturesque sites.
The guides were professional, knowledgeable, reliable and friendly. Our experience was above expectations and we certainly be back to Fleet Foot Safaris for other destinations.

J. Christopher Haney   –  
United States US
Visited: November 2022 Reviewed: Jan 15, 2023

Email J. Christopher Haney  |  65+ years of age  |  Experience level: over 5 safaris

A KZN adventure for the books...
5/5

Michelle at Fleet Foot Safaris put together a fabulous adventure for this group of 15 Americans, Australians, and South Americans who traveled together for 13 days and nights in November 2022 throughout the province of KwaZulu-Natal (KZN), South Africa. Game reserves with elephants, rhinos, and lions, deep-sea fishing and languid beaches of the Indian Ocean, montane vistas in the spectacular Drakensberg Mountains, all arranged in one convenient itinerary without any excess driving distances. Fleet Foot Safaris has an uncanny knack for finding accommodations that consistently exceed expectations, and deliver surprises in the landscape settings, the meals, and the optional activities. This is the second time that Fleet Foot has arranged a customized safari adventure for my friends, family, and colleagues - it won't be the last!

James King   –  
Singapore SG
Visited: October 2022 Reviewed: Oct 28, 2022

Email James King

Fantastic self-drive
5/5

e live in Singapore and have just returned from our second Fleet Foot-organised self-drive holiday, and once again we had a fantastic time. We flew into Zambia and briefly visited Zimbabwe and Botswana, before driving north to south through Namibia. Sadi at Fleet Foot organised all accommodation, flights from SA to Zambia, car hire, guided game drives and other activities, and airport transfers. We stayed at amazing locations and really feel that we saw and experienced a lot in the two weeks that we had.

Communication with FF is always clear, prompt and professional. They provide a clear itinerary with routes for driving, timings, activities at each location and travel advice. It really takes the stress out of organising the trip when you have experts on the ground who you can know you can rely on.

We are already planning a return trip to the region in the future and will definitely be calling on Sadi, Hennie and the FF team to help. Strongly recommended.

Maxim   –  
Netherlands NL
Visited: December 2021 Reviewed: Jan 23, 2022

Email Maxim  |  50-65 years of age  |  Experience level: 2-5 safaris

Flexible, listen to their clients' needs, excellent execution on custom tailored trips
5/5

We did our 3rd trip with Fleet Foot Safari during New Year holidays 2021-2022 around Cape Town and along Garden route. Our trip lasted for 9 days and ended in Port Elisabeth. They provided us with a car and a driver and booked all accommodations and restaurants for us. As always with FFS, everything went just perfect. Accommodation they booked for us was really upscale and luxurious. We did not realize upfront how busy the area would be (mostly with South African tourists), so pre-booking was super essential. The only disappointment we had (nothing to do with FFS) was absence of great white sharks. The cage diving company we went with said last time they saw them was in June, so call upfront before booking. You might get to see some other species of sharks (we saw essentially zero), but it is not a viable substitution. And if you (like us) plan on visiting more than a few wineries, go with a driver! Talking about wineries, our favorite was https://bosmanwines.com/. Perfect location, excellent whites. Let me know if you need any tips on what to see.

Jeni B   –  
South Africa ZA
Visited: September 2021 Reviewed: Sep 13, 2021

Email Jeni B  |  65+ years of age  |  Experience level: first safari

Well prepared, patient,informed and fun.
5/5

Wine, Stars and Wildflowers was a fantastic trip from start to finish. There's no problem whether you are a group, couple or single and the people we met on the trip made it memorable. We were blessed to see lots of flowers and our guides,Nicky Morris and Eugene shared their passion abundantly. All accommodation and food was good and our vehicle very comfortable. Plenty of loo and coffee breaks along the way. Hennie ,Andy and Charles did make this trip fantastic. Thank you.

Inge, Knysna   –  
South Africa ZA
Visited: August 2021 Reviewed: Sep 10, 2021

Email Inge, Knysna  |  65+ years of age  |  Experience level: over 5 safaris

World-class Tour Operator
5/5

My first tour last November to the Eastern Transvaal and Kruger National Park with Hennie and Andy made it abundantly clear that this would become my future way of touring from hometown Knysna.
Knowing what excellent service, planning, travel and accommodation would be ahead, the start of the Namaqualand Flowers, Wine and Stargazing trip once again confirmed an excellent mix of participants, capable and safe drivers Hennie and Andy as well as impeccable organisation of time, the route, visits to National Parks, reliability of vehicles and choice of night stops.
The flowers and the weather were at their best and with the local guide Nicky from Springbok, we learned a lot about this colourful miracle of nature. The wine bottling at Excelsior Winery was a novel experience and the stargazing in Sutherland - though at freezing temperatures - will be unforgettable.
I am looking forward to my next journey with Hennie and company.




leanne   –  
South Africa ZA
Visited: September 2021 Reviewed: Sep 6, 2021

Email leanne  |  50-65 years of age  |  Experience level: first safari

Freindly, efficient, v\caring, knowledgeable and totally organised
5/5

This trip to the Namaqualand was the most amazing experience. The itinerary was well thought out - we stayed in the most quaint and luxurious places, visited a wide variety or areas all with different sights, did great things such as star gazing, bottling our own wine, guided field walks and talks, and enjoyed the BEST hospitality and food in EVERY venue. The guides Hennie and Andy were truly amazing. Friendly, knowledgeable, great fun and kept us all to time - yet we never felt rushed. No request was too big or too small for these amazing gents.
The whole programme went like clockwork and was worth every minute and every cent.

I am already planning my next tour with them
FULLY recommend this for any single person / group or couples. They cater for EVERYONE.
In addition, the admin side of things is so well oiled - we were constantly updated before and duri8ng the trip as things developed. I felt like part of the family
Leanne Sykes

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 31
  • 4 star 1
  • 3 star 0
  • 2 star 1
  • 1 star 1
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