Owners, Hennie Becker & Son, Elmor Becker.
Fleet Foot Safaris
- Located In:
- Size:
- 5-10 employees (Founded in 2002)
- Member Of:
- SATSA, Western Cape Tourism & Knysna Tourism
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $250 to $1,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
SG
Email Chia | 20-35 years of age | Experience level: 2-5 safaris
Horrible Horrible Service from Hennie - Avoid at all cost!!
We booked a trip with Fleet Foot Safaris for 6D5N Vic Falls and Chobe National Park with Hennie last year in December. Once everything was finalised and payment was done promptly, there were delays in our vouchers and when the vouchers were given to us, we were told that the initial quote cannot be matched and there were reduction of activities given to us and no airport transfers for us!! It was explained to us that it was due to the changes we made earlier as there were supposed to be 3 person instead of 2. The initial plan was 3 of us and we were quoted with single sharing premium which doesn't make sense at all, we didnt want any trouble and wanted to make sure that was all the changes from the itinerary, Hennie confirmed that only reduction of 2 activities and no airport transfer. However, when we reached Chobe National Park, we were told from the resort that our lunches are not included as opposed to what's stated in the itinerary. We called Hennie and he told us he will only be back in office in a few days' time and by that time we will be finished with the trip and back home!!
Horrible horrible service from Hennie and please do not trust him on his final itinerary until you get all the vouchers. There are multiple shortchange and it was unfair to holidaygoers.
Reply from Fleet Foot Safaris
Posted on Mar 6, 2020This client warned us to put his review on Social media. This was because we refuse to pay for his lunch which was not included in the package. He changed the route and the amount of persons continuously. This was a honeymoon trip and when we advised that we do not cater for three adults in one room he was not happy. The client booked his own portion of the trip in Cape Town after he was given the full itinerary. After cancelling 66% of the tour by doing it himself with our itinerary, he wanted all services in place as if the full tour was paid for. This was unfortunately not possible.