Reviews

Sort By: Date Most Helpful Rating 51-52 of 52 Reviews
Natini   –  
Uganda UG
Visited: May 2016 Reviewed: Jun 28, 2016

Email Natini  |  20-35 years of age  |  Experience level: first safari

amazing experience, exciting, hospitable and fun
4/5

the communications were good, the service was good and they lived up to more than we expected.

Renata   –  
Italy IT
Visited: January 2017 Reviewed: Mar 14, 2017

Email Renata  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Renata and not that of SafariBookings.
It was OK
3/5

I booked my tour with Dan from Kisoro Tours Uganda. The safari itself was good, I enjoyed the trekking and the gorillas, however, I did not like how at the last moment before our arrival Dan tried to raise the prices of our safari (250 USD extra per person, because he had to organize additional car - rental of additional car with the driver for 3 days is less than 200 USD in Uganda), which did not happen, but still the move left bad aftertaste in my mouth... I also was severely disappointed with the Broadbill Forest Camp - truly a terrible accommodation! Still not completed - 6 years after initiation, old tents, water trickling from the shower, no water in the toilet the last day, personnel without any idea about how to manage the camp and not familiar with the hospitality concept whatsoever, electricity only until 10 PM and then overwhelming darkness, microscopic food portions, on the trekking day we were served rice and vegetables as it was raining so nobody in the camp felt like going down to the village to buy some much needed proteins etc. Initially we were thinking we should have stayed in the forest longer than just 2 nights, but after seeing and experiencing the camp, we were glad that we didn't cater for longer stay. 2 other persons from our group were staying in a different location, which judging from their descriptions was much more liveable. Maybe Broadbill Forest Camp is comparatively cheaper to the organizers... My advise: go for Kisoro tours, but avoid the Broadbill Forest Camp!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 46
  • 4 star 5
  • 3 star 1
  • 2 star 0
  • 1 star 0
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