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Premium Safaris Africa
- Located In:
- Size:
- 5-10 employees (Founded in 2015)
- Member Of:
- TATO, TTB & KTG
- Tour Types:
- Small & medium group tours (Mid-range & luxury)
- Destinations:
-
TZ
- Price Range:
- $50 to $450 ppper person per day (USD, excl. int'l flights)
Reviews
35-50 years of age | Experience level: over 5 safaris
This company is too helpful to its client,they make sure you enjoy your holiday and value for money
Shika tours is really one of the best tour company I have ever seem they are very helpful,caring and make your holiday more fun than you expected i recommend them to any traveler
Email Lida Taylor | 50-65 years of age | Experience level: over 5 safaris
Shika tours have made it possible with very good rates and service
THANK YOU Manase for your quick replies and helping us to have a wonderful safari that will be a memoir for the rest of our lives. The package deal was the best price for what you get, and I can reccomend them at all times. We stayed in good camps and have learned a lot about African culture. A experience of a life time. Many highlights and we hope to do this again in our life time.
Email Didi | 20-35 years of age | Experience level: first safari
Perfect safari with shika tours
Thank you levis for this amazing trip to the Mikumi National Park. Even though he was not joining us on the tour our driver Mr. Omari Haule took very good care of us and had a lot to tell us. He was very fluent in English and knew every single thing about the park and its amazing animals. Also the stay in the Mikumi Adventure Lodge was perfectly organized because Levis took great care in organizing the whole trip. I would really recommend Shika tours to everyone.
Email meli | 20-35 years of age | Experience level: first safari
amazing days with lewis
My friend and I had 4 amzazing days on safari with lewis. He's so helpful and he shows us so many diffrents parts of Tanzania. The beautiful landcapes of africa, the life in the small village, the religion, the massais and the culture. He look for us every day like a father. He organized everything. So we are so grateful to kwon him, he is a perfect guide.
If you want see more then just the big animals, shika tours is the perfect organisation to book your trip in Tanzania.
Email Ed | 20-35 years of age | Experience level: 2-5 safaris
Overall Good Budget Safari Expierence
We booked our very short budget safari with Shika and they offer a great price / value proposition. We hit a few organizational snags while we there, which were all solved adequately and can only be partly attributed to Shika. We had a whole Land Cruiser to ourselves (awesome) and Sam was a good/safe driver and did a great job with the limited time we had.
Overall we had a good time and were satisfied with booking and the experience.
Tip for other travelers: plan in three full days, we attempted to do it in two (half manyara, full ngorongoro crater, half tarangire) and it was not enough time to fully enjoy the breathtaking scenery.
Email Linder | 20-35 years of age | Experience level: first safari
Great experience !
Thank you Shika Tours! This was the best holiday ever!
Levis was always very helpful with us and we appreciate a lot how reliable he is. Everything was well organized and even when we had problems with our flight when leaving, he offered his place to stay. Thank you a lot !!! And wish you all the best!!!
Email Sarah&Stefan | 20-35 years of age | Experience level: first safari
Great Tour!!
Everything was perfectly planned to the detail. Everyone, from the owner of the company to our driver were so nice and open. Thank you for the best safari ever! We would of course book our next safari with Shika Tours again. Nothing negative here to say.
Email Jana | 20-35 years of age | Experience level: first safari
Never again ! Very disappointing service !
We booked a 7 day safari trip with shika tours. The correspondance prior to our arrival via e mail was very good - always received a quick answer. Upon arrival at the airport, we were picked up by the manager and were brought to a hotel - which differed from our initial iternary (no provided dinner, no pool, no info about the change). First day and night were fine, but things started to get complicated next morning, when the manager told us that we have to change the safari car due to a security issue. First we waited about 1 hour at the lodge. To kill some time, they to us to a tourist shop where we waited another 6 hours without getting any information. When the "new" car arrived we only had time to do a small game drive at a different park. Once again our iternary changed all over. We talked to the manager about the mishappening and he offered us a refund of 200$ for lost half day. It turned out that the "new" car had an engine/ignition problem which bothered us the next 5 days (the didnt start several times or broke down during game drive). On our last day, problems with the car got worse and we had a complete breakdown on the way to the airport.
During all the time the manager told us he understands our situation and worships our money. At the airport we finally met the manager again and guess what, he didnt arrive with the promised refund. Again, he asked us to trust him as he will bring the money to our next hotel on sansibar (never happened!!). After contacting ygain, he told us he will transfer the refund money to our german bank account (never happened!!).
By now, we are back for 10 weeks and he doesnt even answer our e mails anymore.
Reply from Premium Safaris Africa
Posted on Sep 19, 2016Dear Jana
Please accept our sincere apologies for the inconvenience you may have experienced in respect to Service.
At Shika Tours and Safaris, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations. Upon thorough review of the situation, we narrowed the cause to services to be more better, we have never got a bad review from our previous clients as you can see on our page.
As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again by creating company wide training session especially for our Transport Managers and the Driver Guides.
Because of this serious oversight, we are going to provide you with 2 days free Accommodation when you Travel to Tanzania also we will make sure that you get back your refund of USD 200 as promised by our Manager.
We deeply value your relationship with Shika Tours and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us at through my email: [email protected]
Yours in service,
Dyson Manase
Chief of Operations
Email Lukas | 20-35 years of age | Experience level: first safari
Great budget safari
We booked the safari directly with Shika tours and everything was well organized. They offer a great value for money. We had whole Land Cruiser to ourselves and and the best guide (David) and cook (Damian) we could imagine. David did an awesome job during the game drives and he could tell us a lot about the animals. After the game drives we were looking forward for dinner which was always very delicous.
We started with Tarangire national park followed by Serengeti, Ngorongoro and Lake Manyara and we would do it again in the same order.
Email Mareike und Daniel | 20-35 years of age | Experience level: over 5 safaris
Up to the summit of Mt. Meru
We booked our hiking tour the evening before we started. Nevetheless everything was well prepared, the meals and the service was good and the transfer to and from Mt. Meru appeared without problems. Our guide was very friendly and helped us whereever we needed help.
All in all a good organised trip for a fair price.
Disclaimer
- All corporate and/or tour info is provided by Premium Safaris Africa, not SafariBookings