Reviews

Sort By: Date Most Helpful 11-20 of 45 Reviews
Vassilka   –  
Bulgaria BG
Visited: November 2019 Reviewed: Nov 30, 2019

Email Vassilka  |  65+ years of age  |  Experience level: over 5 safaris

Our experience was excellent and we will be back!
5/5

Friendly and reliable organization. We booked a combo of 4 activities and got a really good price. For whitewater rafting, the team even organized some wetsuits for us. The groups of guests were always 4 people which was very nice and private. Webster and his team are absolutely great and they delivered in the best way possible. Communication was super quick and was so easy to arrange everything. A really reliable operator for anything you would need in Vic. Falls.

Avi Shavit   –  
Israel IL
Visited: September 2024 Reviewed: Oct 5, 2024

Email Avi Shavit  |  65+ years of age  |  Experience level: first safari

The Best professional and the most helpful tour operator that I ever met!!!!
5/5

I approached Mr. Webster Musaidzi and DK Tours & Safaris after a deep survey to find an appropriate tour operator who could help us tailor our first safari in Africa. From the beginning, I found a person who put our requirements and willingness on the front and tried all his effort to make us happy and to accommodate what we wanted. I must admit that Webster was almost the only one who read actually what we wanted. Most of the other tour operators just try to convince us to take their already planned tour without the right concern about our needs. For us, it was an actual issue since we came to Zimbabwe safari after one week of safari in Tanzania, where Mr Webster also helped us with his well-connected Africa network. During the seven months after we made the reservation up to the safari date, Webster turned out to be our major consultant for everything we needed.
From the moment we arrived in Zimbabwe one of his team or Webster himself escorted us and took care of everything. When I write “everything" I mean it, it started with the border control, and continued with third-party tour suppliers, like the dinner boat company or helicopter tour. He verified that we would have a VIP treatment in any one of the activities we took.
His team is excellent, I was completely impressed with their professionalism, standing on time, being very knowledgeable, very helpful, and very very friendly.
Webster's unique friendship and willingness to help came to its highest level when we faced difficulties in the airport back home. Not only did he wait in the airport until we ended the check-in, but when he found out that we had a problem and the flight was cancelled, he took us to his office and he and his team worked like crazy to solve our problems with the airline and hotel reservation. This is above and far from any expectation one can find in a regular tour operator. For example, Webster took us to the airline office in another part of the city and helped us bridge the communication with the travel agent in the office.
The customer service we got is second to none.
I highly recommend Mr. Webster Musaidzi and DK Tours & Safaris for any activities in Africa, and we definitely will use their services again and again

Lisa   –  
Malta MT
Visited: September 2024 Reviewed: Sep 22, 2024

Email Lisa

Fantastic itinerary,well priced ,personal touch ,efficient
5/5

It’s true when you hear the expression “I left my heart in Africa “as it has happened to us .
I would like to thank the DK tours team for the fantastic itinerary they put together and the personal touch .For making our bucket list adventure come true .
Webster ,a fountain of knowledge and the patience of a saint .
The Chobe National park safari was nothing short of amazing .Victoria Falls is spectacular ,and if you can pluck up the courage Devil’s pool is worth a visit along with a dip in the Zambezi river .
Sunset river cruise ,traditional Mokoro on the Okavango delta ,to mention a few.
The only downside is having to say goodbye .
We highly recommend DK tours ,you exceeded all our expectations.Thank you !!
It was worth every cent and more !!

Pilar   –  
Colombia CO
Visited: July 2024 Reviewed: Sep 4, 2024

Email Pilar  |  35-50 years of age  |  Experience level: first safari

Confidence and insider guide in our first African adventur
5/5

This was a mother's and daughter's first African adventure. We were anxious about the trip, the culture, and everything in general. Right from the beginning, we felt guided, protected, and clear about what interested us in such an amazing destination. We had fun at every stop of the journey, and fell in love with the people, the nature, the wildlife, the culture, and the amazing service. We just want to book our next adventure soon!

Esther Whyte   –  
United States US
Visited: July 2024 Reviewed: Jul 16, 2024

Email Esther Whyte  |  20-35 years of age  |  Experience level: first safari

Reliable, knowledgeable, friendly, great tour planning, great customer service
5/5

We did an eight day safari through DK Tours & Safaris (Vic Falls, Chobe, Elephant Sands, Okavanga). We loved every minute of it. Every one of our guides was welcoming, accommodating, reliable, and knowledgeable. Their customer service was excellent, and they planned the tour very well. We spent the most time with Enock, who was super friendly, and it was clear how passionate and knowledgeable he was about wildlife and nature. Couldn’t recommend this company more and we will definitely book with them again if we do another safari! Trip of a lifetime.

Val   –  
United States US
Visited: June 2024 Reviewed: Jun 27, 2024

Email Val  |  65+ years of age  |  Experience level: first safari

Knowledgeable and highly professional. Very organized.
5/5

Three of us senior ladies took the 8-day Victoria Falls, Chobe NP, and Okavango Delta trip, starting in Vic Falls and ending in Maun in June 2024. DK Tours (owned by Webster and headquartered in Vic Falls) is very organized and highly professional. Pickups, dropoffs and daily schedules are timely and reliable. He has been guiding in southern Africa for decades. He produces a very useful informational brochure tailored to the needs/schedule of each client. Botswana is a huge country and much of the tour is on the road and Webster (who was also our guide) is an excellent driver in a fairly new SUV. The lodgings are fine and good value for the price. On our trip the Travel Lodge was substituted for the riverside Chobe Safari Lodge as the latter was undergoing repairs but it was fine. The tents on stilts at Elephant Sands are unique and unforgettable – the elephants charge into the wallow and you can hear their conversations all night. Most meals were buffet-style so food was varied and abundant. Note that if you visit in the African winter it gets down to freezing temps for early-morning activities so dress in layers.

Game drives (and the mokoro trip in the Okavango) are outsourced to local guides in the parks who are keen to show off the local animals, but this is done carefully and without harassing the wildlife. Good guides can sense the mood of wildlife and avoid confronting, for example, elephants or lions having a bad day. Minor changes can be made to the set DK tour – for example, we asked to visit the San people and the salt pan outside Gweta and this request was accommodated for a reasonable added cost. Included in the trip are several river trips on the Zambezi and Chobe rivers that are relaxing and also showcase river game like hippos, buffalo, and crocs and various birds.

To sum up, DK Tours takes excellent care of its clients and provided our group with a most memorable and exciting trip. Outside the tour itinerary in Victoria Falls we took a “walking with lions” tour and a similar one at Wild Horizon Elephant Sanctuary, both of which Webster set up for us. These were wonderful and we would highly recommend you look into them too – how often in life do you get to pet a lion or feed an elephant?

Irene   –  
United States US
Visited: June 2024 Reviewed: Jun 27, 2024

Email Irene  |  65+ years of age  |  Experience level: first safari

Webster is an amazing, amenable, accommodating and an accomplished tour operator/guide
5/5

The tour was beyond my expectation in every way - each experience offered a different adventure of discovery and learning and enjoyment! Webster established a rapport of comfort, trust and professionalism even before meeting in person the first time.

Ajith   –  
United Arab Emirates AE
Visited: April 2024 Reviewed: Apr 15, 2024

Email Ajith  |  35-50 years of age  |  Experience level: 2-5 safaris

Awesome
5/5

The complete tour was very well planned with no hiccups. Right from beginning, both Brighton & Webster were quick to reply to any query to our satisfaction. Flawless execution, I would say. We all really loved the entire trip & got nice team of drivers or guides on the tour.
Of course at the Hwange game drive, we could not see much animals due to rains which was out of our hands still our guide, Lazarus, went extra mile to maximize the game viewing.
Vic falls was magnificent even though it rained very less this year.
Chobe day trip was excellent and all the transfers were smooth & nicely planned. The different operators you arranged were top class indeed.
Again thanks to you Webster & Brighton for making this a memorable trip. Our regards to Enock, Lazarus & all.

Highly recommended tour operator!

Eno   –  
Indonesia ID
Visited: December 2023 Reviewed: Jan 2, 2024

Email Eno  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent,very satisfied with the service
5/5

I am very satisfied with the service and the activities that they offer to me,I have a good time for helicopter ride and elephant ride... awesome

Kate   –  
United Kingdom UK
Visited: August 2023 Reviewed: Nov 8, 2023

Email Kate  |  35-50 years of age  |  Experience level: 2-5 safaris

Superb - cannot recommend highly enough.
5/5

We did the 8-day tour through Vic Falls, Chobe, Makgadikgadi Pans and Okavango Delta.
We had the most fantastic trip with Webster and his team. We were a family of 4 - grandmother, mum and two teenagers (14 & 16).
Communication with Webster right from the first enquiry was great. He answered quickly and helped accommodate our requests.
In Victoria Falls Webster took us on the tour of the falls. They are truly breathtaking. The next day, Webster organised for 3 of us (not granny!) to do a bungee jump off the bridge - we cannot recommend this enough!!! Webster helped book us a table at the Lookout cafe. This is a really special place to eat and shouldn’t be missed. All of Webster’s advice and suggestions, such as recommendations for restaurants, were superb.
Our time in Chobe was incredible. We saw so many animals and had varied trips - boats, car, early morning. Our favourites were the hippos and a huge pride of lions.
We then travelled to the Makgadikgadi Pans. It wasn’t the season for much wildlife but we still saw ostriches, wildebeest and zebra. The sunset was stunning.
The Okavango Delta was spectacular. We had a day trip in the Mokoro boats with a safari walk. This was probably the least exciting part of the trip. We did see hippos but not a lot of other wildlife. Webster booked a helicopter trip over the Delta and this was AMAZING! We would really recommend this over a plane trip as you can see so much more through the open doors.

Overall this trip was truly fantastic and we can’t recommend it enough. Here are a few tips for if you are considering this trip:
- your hotels may change from the itinerary. Don’t worry as all the hotels Webster books are fantastic.
- check the day’s itinerary with Webster as we were caught out when we had a full day safari which we had thought was only a half day (we’d have taken slightly different things with us.)
- do a helicopter over the Okavango Delta!
- add an extra day in Maun/Okavango delta in order to do a game drive. This is the only thing we wished we’d done, but didn’t.
- do a bungee off the Victoria Falls bridge!
- go for lunch at the Lookout Cafe and enjoy the spectacular views of the falls and bridge.
- go for the Boma dinner, it was great fun. However, take care of your valuables and keep them with you at all times. We unfortunately had some money stolen from our bag when we were dancing. We are pretty sure it was our waiter.

Thank you Webster and team for a truly unforgettable holiday :-)

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