The review below is the personal opinion of Gabriela and not that of SafariBookings.
DO NOT USE THIS COMPANY
1 hour after leaving, the 4x4 broke down.. no front brakes! The driver tried to fix it just enough to keep going which meant driving in second gear for the entire journey. A 2 hour trip turned into a 5 hours trip which was just to the park entrance. The driver took the car to a mechanic after our game drive, which was limited to just 1.5 hrs due to our late arrival, but had no luck so we continued with no front brakes. On the way back, one of the doors almost fell off and the driver had to secure it using rubber strap. We had to stop every 40 minutes as something else went wrong (low oil pressure, refill leaking radiator). Eventually the car died and we continued our return in a taxi. We wasted another 5 hours getting back to our hotel. Ann from the agency agreed to compensate each customer USD 50 each, which amounted to USD 200 as we were 4. But as it was a Saturday and she had no cash and we were leaving Iringa, she agreed with the Mama Pizza Iringa Hotel, where we were staying, to deliver the $200 first thing Monday morning which would go towards our accommodation bill. This never happened, the hotel manager (Richard) called her and went to see her in the office but no money.. always offering another excuse. We tried to contact her but she refused to answer. Eventually we gave up and transferred the money to Richard so at least the hotel was not out of pocket. This company cannot be trusted and their service was absolutely terrible as was their unsafe vehicles. As for Ann and the way she managed this situations, she should be ashamed of herself. You can confirm this info with Richard at Mama Iringa Pizza Hotel.
