SafariBookings has received complaints from clients about Amani Tours and Travel.

Reviews

Sort By: Date Most Helpful Rating 11-15 of 15 Reviews
Experienced traveller   –  
Spain ES
Visited: November 2015 Reviewed: Nov 22, 2015

Email Experienced traveller  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Experienced traveller and not that of SafariBookings.
Good Safari but improvable services
2/5

We were picked up at the hotel as agreed. However after cash payment we never received a receipt. Further they don´t accept dollar notes issued before 2006. This must be informed before.

The Safari itself went fine and we had luck and could see lots of animals in a short period of time. Actually the full day safari has been finished at 16:00, as there was nothing else to see. So we were left at the lodges until next day for the trip back.

The back journey was a bit stressed, as our schedule was very tight. They picked us 40 minutes too late in the morning. However the guide took time to do some shopping on the route (3 times, for fruits and even an alive chicken, for the chicken we had to wait in the car ca. 20 minutes). Then the car´s clutch was broken and we took lunch, while the other car was coming to pick us up. We were brought to a restaurant with the meals on a box. We were asked by the waiter to pay for a single juice 10.000 Shillings (10 USD) the guides instead of stop the cheating situation, just made fun of us and we had to complain by ourselves, so we got back 6 USD.

We changed the car and kept driving to Dar es Salaam. We were informed that the remained trip to Dar es Salaam was 1,5 hours, but it was 3 and really rushing (we almost crashed with another car in Dar). Finally and running we got the Ferry at the very last minute. I consider too much time has been wasted during the morning so we had this unneeded stress.

The lunch was both days the same, cold fried chips and chicken with a sausage and an boiled egg, all to the eaten with the hands.

Laura   –  
Romania RO
Visited: January 2016 Reviewed: Aug 17, 2016

Email Laura  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Laura and not that of SafariBookings.
Terrible experience with Amani Tours - 3 day safari in Mikumi
1/5

Our biggest complain is that we've payed the Mikumi park entrance fee - $ 150 in total ($ 75 per day) in addition to the entire trip, which was $ 900 ($ 450 per person). The park fee supposed to be included and Daniel promised us that he will return the money, but of course that did not happen. And overall service was not as described. The trip was in a regular van, not a 4W Jeep as on photo. The accommodation was outside the park, not as described.

Christine   –  
Germany DE
Visited: June 2016 Reviewed: Aug 1, 2016

Email Christine  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Christine and not that of SafariBookings.
Don't use this agency!
1/5

I booked via internet a 3-day-safari with Amani Tours and Travel for me and my two daughters. One month before the trip starts I transfered 50% of the payment as deposit and the rest of the payment I payed cash when we arrived Tanzania.
On the evening before the trip should starts I got an email that the safari is cancelled... From this moment I couldn't reach Daniel/Donald??? and I'm still waiting for my money...

Jennifer   –  
Germany DE
Visited: May 2016 Reviewed: Jun 19, 2016

Email Jennifer  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Jennifer and not that of SafariBookings.
Rip off
1/5

Doing a safari was one of my biggest dreams. This operator defiantly ruined it. Everything went wrong, but I´ll try to keep it short. I had to pay a 50 % deposit by bank transfer so that a guy sometimes called Donald sometimes Daniel could make a reservation for a hotel. It cost me a fortune and as it turned out: nothing was reserved. I had to share not just a room, but also a bed with the other girl on the tour. Yes, two strangers in one bed! Daniel/Donald stayed in Daressalaam. The driver barely spoke english, but enough to tell us that his boss turned off his phone when we insisted on two rooms or on the pop up roof jeep we booked and payed for. We had to do the safari in a little Toyota. After the rain season the grass is so high that many times you can't see a thing. We never went too far away from the lodge since the car couldn't manage many of the bumpy roads without 4x4. Yes, sometimes we saw animals, but there was no real safari feeling. I am so disappointed. :(

tessa   –  
Germany DE
Visited: March 2016 Reviewed: Apr 18, 2016

Email tessa

The review below is the personal opinion of tessa and not that of SafariBookings.
do not book with amani tours!
1/5

We were supposed to do a 3 day Safari to Mikumi Nationalpark. We were picked up in DAR in the morning and arrived in Mikumi Nationalpark in the evening. When we were at the entrance of the Nationalpark, the driver did not have any money for the park entrance fee although we already paid the whole price for the trip that included park entry, accomodation, food, etc. So we needed to pay the entry by ourselves. Daniel, who we booked the trip with, did not answer his phone. The next day, we could not enter the park anymore since we only took a little amount of money with us because everything should be included in the price, that we already paid him and we drove back to DAR. So in the end, we had one afternoon safari (where we paid the extra entrance fee) and no safari on the other 2 days, that we had booked. He still does not answer his phone and we did not get any money back. Do not book with Amani tours, it's a trap.

Disclaimer

  • All corporate and/or tour info is provided by Amani Tours and Travel, not SafariBookings
  • The tours offered by Amani Tours and Travel are subject to their terms & conditions