Reviews
PL
Email Michal | 35-50 years of age | Experience level: 2-5 safaris
Beware these guys. We were cheated for 400$
Avoid this company and people. We had safari with them for 5 people group, 3 days. If you love adventures and surprises be ready to pay double price for this. First of all They took downpayment from us for all (tickets, lodges, transport, fee, etc.), than the driver ask us for the money to pay for entrance Serengeti, we were promised to have the money back right the same day ,(it was 2 weeks ago, still waiting). We had to take care about water, food by ourselves. Our guides English was poor, so he didn't say about animals more than few words. We had problems with acomodation and last but not least the owner (Victor) didn't pick up phone.
BE
Email Marc | 50-65 years of age | Experience level: 2-5 safaris
Unfriendly and unprofessional people : very bad communication and they are just a reseller.
While the content of the safari (4 days/3 nights) was good, as for the driver and for the accommodations and food, I want to make following remarks :
-Lobo Safaris (part of Vimic group) does not organize itself the safari. The safari itself was done by Sandland Tours
-The start was disastrous : (day before start of the safari) :
- There were 2 different taxidrivers waiting for us at the airport of Arusha !!!
- We were dropped in an hotel outside Arusha (Mercury hotel) in the middle of local habitations and no decent road, and in front of a local discotheque (noise at night) !
- While the driver told us that Lobo safaris would contact us the same afternoon, we didn’t hear anything from them until the morning after. Meaning we spent an whole afternoon, waiting in a desolate hotel (there was only another African couple as client of the hotel).
- Also the payment was not what we expected : we had to pay cash, while Lobo and Vimic group advertise that they accept credit cards.
-The safari itself was good. Good driver/guide : Simon and good accomodation. The program was not followed but this was not a problem (Tarangire in place of Lake Manyara). Only the vehicle was in bad condition (old vehicle from 1996 : front lights not working, no hand brake, starter not always working and a lot of dust entering the cabin)
-The end of the safari was also not really good : the door of the luggage compartiment could no more open (after one of the two spare tires break off the car ….)
-The transfer to Moshi was OK but the hotel in Moshi was not up of the quality of the accommodations during the safari (hotel Kinodroko)
CA
Email Dan | 20-35 years of age | Experience level: first safari
Friendly, understanding and helpful organizer
I went by myself and the other group members and guides were very welcoming. Fredy is passionate and always giving his best for his clients. I appreciated all the help he gave me and I have no doubt Lobo Safaris will provide a quality service to future clients.
FR
Email Julie Robert | 35-50 years of age | Experience level: first safari
Exceptional Safaris with Lobo Safaris
We had an incredible trip with Lobo! The whole trip was smooth and you can trust Lobo to provide top notch service. Fredywas very accommodating with my requests and helped us plan our perfect safari. He was patient and answered all my questions promptly and changed the itinerary until I was completely satisfied. Lobo is the expert and in fact I would trust them to put together a great trip for you without doing much research. My partner and I did a 9 day safari during the Christmas holiday, including Ngorogoro Crater, the Sergengeti, Ndutu (where the wildebeest are now in the migration), Tarangire National Park, and a cultural tour/biking trip in Mto wa mbu (highly recommended if you are looking for an authentic cultural experience).
You can tell that excellent service is the top priority of Lobo, even more than the other companies we saw during our trip. Our guide Ruben was absolutely excellent and exceeded all of our expectations. I was most keen to see leopards, and he helped us to have 5 sightings!! I know this would not have been possible without an exceptional guide like Ruben. He has a great eye for spotting wildlife and has so much information to share about the culture, history, and wildlife of Tanzania. It also seems that he has an internal GPS because he never got lost and took us all over the remote roads that some other guides don't visit.
Lobo also likes for their clients to have private sightings, so Ruben would take us to the remote areas (particularly in the Serengeti) and we had some incredible sightings all to ourselves including a serval cat hunting, a cheetah running, and a leopard climbing down a tree and walking by the car! That is much nicer than being somewhere with 30 jeeps! We also saw the Big 5 over and over again, including 7 black rhino!
Our favorite camp was the Serengeti Acacia camp. The service, food, room, and views are unbeatable. Stay there if you can!
I highly recommend Lobo! They are very reasonable in price and regardless of your budget, you will receive excellent service and a trip of a lifetime. They definitely go out of their way to make the trip special for you. You can message me if you have any questions about our trip. Cheers!