Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 37
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 42 Reviews
Joel carrier   –  
France FR
Visited: October 2019 Reviewed: Nov 8, 2019

Email Joel carrier  |  65+ years of age  |  Experience level: first safari

very pleasant travel; Guide driververy professionnal et pleasant;
4/5

evertyhing was perfect, as we required. Lounges , driving, comments on the animals and wild life in Tanzania.
We'ill recommand Kilele Savane .

Nina   –  
Belgium BE
Visited: December 2015 Reviewed: Feb 6, 2016

Email Nina  |  20-35 years of age  |  Experience level: first safari

reliable and flexible
4/5

Very happy with our safari with Kilele Savane! Communication (via e-mail) went very smoothly, the information we got was clear and correct. Although they didn't have a lot of time to prepare our trip as we were very late in booking and confirming the safari, everything was organized very well, and we didn't encounter any problems.
On the safari itself everything went smoothly as well, the driver was very knowledgeable about the animals and their behavior, the cook made delicious food, we camped on different campings who were all comfortable and in very good locations, the equipment was good, the jeep was comfortable and reliable, ... and of course the hundreds of animals we saw - some from very close by! - made the safari something to never forget. I would definitely recommend Kilele Savane to people thinking of going on a safari in Tanzania.

Peter   –  
Netherlands NL
Visited: September 2015 Reviewed: Nov 2, 2015

Email Peter  |  20-35 years of age  |  Experience level: 2-5 safaris

Wonderful experience
4/5

We booked the trip by email in front, and we were not disappointed. We did kilimanjaro climbing, machame route. Frank was very helpful planning our trip, also picked us up at the airport and suggested hotel to stay in moshi and arusha. We had a perfect guide, Richard. Also the cook and porters were OK. Only thing is that there was an issue between the company and the crew, and we were in between, that was not so nice. I would recommend this company!

Arzu   –  
Canada CA
Visited: August 2014 Reviewed: Sep 29, 2015

Email Arzu  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent Customer service and very professional
4/5

We had occasion to climb Mt. Kilimanjaro on August 9th. 2014 and had it not been for this outfitter, we would not have accomplished such a feat. We had started to prepare for the climb about a year befire and spent much time determining which outfitter to use. We were concerned because 4 of the 5 climbers in our group were over 55 and one, who was 67, had a heart condition. Our tour operator had recommended Kilele Savane, but we found scant information on the web about this outfitter. We asked for references, which were supplied, but none responded to our inquiries. We also asked a bunch of questions about equipment, food, conditions etc. and all were answered very professionally. In the end we decided to take the plunge after the tour operator mentioned that the owner of Kilele, Frank Mella, had himself been a guide, climbed the mountain hundreds of times in 20 years and that her own daughter had used this outfit.
It turns out that our fears were unfounded - we could not have asked for a better team. We had 19 porters, a cook, two assistant guides and a head guide - a total of 23 support team members. The guides were incredible with a total of over 500 climbs between them. Without their expertise and patience, we would not have made this grueling ascent or descent.
Other little things made such a difference to our experience. Flight delays and lost luggage were handled with ease. Frank himself provided ground transportation to a late-arriving participant, taking him directly to the gate so he could catch up to the rest. He also provided his own sleeping bag, back pack and poles to one whose luggage did not make it. Then there were the times when Patrick (aka Marathon Man) brought us tea one hour before we reached each camp just to lift our sagging spirits. Last, but not least, were the delicious meals and snacks provided by out Masai cook Samson and served by the ever-considerate Ezron. What a team!
I would not hesitate to recommend Kilele Savane and the three guides that made all the difference - John Lyimo , Nyanda Benedicto and Ruta. Their strength, sensitivity and knowledge were astounding.

Bruno   –  
France FR
Visited: July 2014 Reviewed: Sep 17, 2015

Email Bruno  |  50-65 years of age  |  Experience level: first safari

Excellent
4/5

We met Kilele through a friend of friends (her job is to organize upscale safari – so not for us), so it was relaxing not to be afraid of being cheated, as we had read on the internet from other travellers.

Frank successively offered several options until we find the most suitable for our desires, our budget, our planning, with good advice on the relevance of the course, the length of the steps, where to sleep, etc. ... (for example, an unforgettable walk with a Maasai guide close to the Lake Natron flamingos and through maasai villages).
We were able to talk both in French in English with Frank (but only in english with the driver and the cook).

So we visited (in 8 days) Tarangire > Natron > Serengeti > Ngorongoro parcs while camping (except one night in a lodge in Ngorongoro because of the cold), in a nice atmosphere (good vibrations with the driver and the cook, a good opportunity to learn more about Tanzania, learn some Swahili, ...).

Despite our initial reservations (for economic reasons), a safari with a qualified driver-guide really is a good bet: he knows where to find the animals while you only see a bunch of savannah, he can identify and explain the wildlife, and, most important, communicate (in Swahili) with other drivers in the park to find the best spots at a given time.

All equipments were in good condition (4x4, tents, sleeping bags, lamps, tables, chairs, ...)
Food was good and quite elaborate, given the material conditions, with a strong Tanzanian touch (we saw other tourists eat super standard stuff not appetizing).


Nous avons connu Kilele par une amie d’amis, qui organise elle-même des safaris haut de gamme (donc pas pour nous). Ça nous a mis en confiance (je pense à tous les récits d’escroquerie trouvés sur internet).

Frank nous a successivement proposé plusieurs formules, jusqu’à ce que nous trouvions la plus adaptée à nos envies, notre budget, notre planning, avec de bons conseils sur la pertinence du parcours, la longueur des étapes, l’endroit où dormir, etc… (par exemple, une journée de marche inoubliable avec un guide massaï à l’approche des flamants roses du lac Natron et à travers les villages).
Les échanges se sont faits en anglais et en français avec Frank, et en anglais avec le chauffeur et le cuisinier.

Nous avons donc visité (en 8 jours) les parcs Tarangire > Natron > Serengeti > Ngorongoro, tout en camping (sauf une nuit en lodge au Ngorongoro en raison du froid), dans une ambiance sympa (très bon contacts, en anglais, avec le chauffeur et le cuisinier, l’occasion d’en apprendre plus sur la Tanzanie, d’apprendre un peu de swahili,…).

Malgré nos réticences initiales (pour des raisons d’économie), faire un safari avec un chauffeur-guide qualifié est vraiment un bon plan : il sait trouver des animaux là où nous ne voyons que de la savane, les identifier, expliquer leur mode de vie, et communiquer par radio en swahili avec les autres chauffeurs dans le parc pour trouver les meilleurs spots à un instant donné.

Tout le matériel était en bon état (4x4, tentes, duvets, lampes, tables, chaises,...)
Les repas étaient bons, souvent assez élaborés pour des plats cuisinés sur place au camping, plutôt couleur locale (on a vu d'autres touristes manger des trucs ultra standard pas appétissants).

Helmut   –  
Germany DE
Visited: February 2020 Reviewed: Mar 8, 2020

Email Helmut  |  65+ years of age  |  Experience level: first safari

All expectations were fullfilled
5/5

Best service for booking and realization. Our Guide was Bryson and you will not find a better one. So much care in all belongings.
Best wishes for him and his team.

Claire Desreumaux   –  
Netherlands NL
Visited: October 2019 Reviewed: Dec 14, 2019

Email Claire Desreumaux  |  20-35 years of age  |  Experience level: 2-5 safaris

Great adventure
5/5

Thank you again to Frank and its team who made our trip amazing! Everything was super well organized and we had a great time climbing Kilimanjdaro and 2 days safari.

Nicole   –  
France FR
Visited: October 2019 Reviewed: Nov 25, 2019

Email Nicole  |  65+ years of age  |  Experience level: first safari

Super trip Longido/Natron Lake/Serengeti/Ngorongoro/Tarangire/Zanzibar
5/5

Group 5 people, very satisfied with our trip. Franck Mella very reactive knew to listen to us and advise us, according to our wishes and budget.
We had 2 fantastic guides speaking in French , Joseph with whom we have made we made of superb walks at the Massais, and Erasto who made us live magical moments at Natron Lake and was able to find for us, all the animals of the savanna, thank you for their competence and their good mood and thank you our cook Sril who won us back.
The program was respected, the organization was perfect, vehicles and equipment (2 nights camping at Natron Lake) in good condition. The logdes (Serengeti/Ngorongoro) et hotels in Zanzibar were perfect
Another highlight of our trip, we met very few tourists, even in the parks and to Jambiani the beach practically only for us)
We recommend this agency, go quietly with Franck and his team

Armand Jaminon   –  
Netherlands NL
Visited: January 2019 Reviewed: Nov 11, 2019

Email Armand Jaminon  |  20-35 years of age  |  Experience level: first safari

Great experience - would recommend it to everyone!
5/5

We had a great experience with Kilele Savane. Everything went very smoothly, from the pick-up to the drop-off at the airport. Before we had our actual trip we communicated via email which was very easy. All requests were dealt with and problems during the trip (a reschedule of the flight) were also no problem. All accommodations that were booked were comfortable and service was great. The safari tours were the best part of the trip with a solid guide that knew a lot of the region and animals. He took great care of us and tried to make us feel comfortable. All-in-all we had a perfect holiday that lived up to our expectations and was of great value for the rest of our lives!

loïc Almirall-Torrel   –  
Nepal NP
Visited: January 2019 Reviewed: Oct 17, 2019

Email loïc Almirall-Torrel  |  35-50 years of age  |  Experience level: first safari

Perfect organisation and very Nice guides
5/5

Perfect organisation and very Nice guides. All good, safari, kili summit. Lot of attention

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 37
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0
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