Reviews

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Risa   –  
Australia AU
Visited: January 2016 Reviewed: Jan 27, 2016

Email Risa

Excellent service, extremely helpful, warm and friendly staff, competitive price
5/5

I came across East Africa Shuttles and Safaris online when I was trying to book some tickets for the train from Mombasa to Nairobi. Some reviews describe it as the best rated and reliable agency to buy train tickets from. And it turned out very much so. Booking tickets and confirmation by email was very easy. With this good experience I went on and booked bus tickets Nairobi to Arusha from them. Leonard delivered the tickets personally to us in Nairobi because we were having trouble finding his office. As soon as he got to know that we were having trouble buying a local SIM card he offered to help although he could just walk away. Thanks to him we finally solved the problem. Finding a reliable taxi in Nairobi could be difficult but with with his help we always got taxi drivers organized in advance at very good price. Also Leonard was very helpful in organizing a safari for us at competitive price although eventually we had to skip it and I still feel awfully sorry about that. In general, this is a very professional, reliable and helpful company, not only for safari but in almost everything when it comes to traveling in Africa. Knowing a good agency will make your life so much easier and your trip so much more relaxing. That's why I'm very happy to know this company and will definitely recommend it to anybody I know.

Frank Arsene   –  
Norway NO
Visited: August 2014 Reviewed: Oct 7, 2015

Email Frank Arsene  |  20-35 years of age  |  Experience level: first safari

Amazing and well-organized tour with great guides
5/5

We were a group of four from Norway that booked our safari through East Africa Shuttles safaris. None of us had every been to a safari. It was a really well-organized tour. The tour operator picked us up from our hotel and the trip to Masai Mara went smoothly with a lunch along the way.

The tour guide had a great of experience and provided us with a lot of information about Kenya, Masai Mara and the animals on Masai Mara.

In conclusion, I would definitely recommend you to use this tour operator.

Fam Krijnen   –  
Netherlands NL
Visited: September 2015 Reviewed: Oct 4, 2015

Email Fam Krijnen  |  35-50 years of age  |  Experience level: 2-5 safaris

Great experience !
4/5

We had a great time in Kenya and East Africa Shuttles make it possible. Also the communication whit Chris was very good, when we had a question when we were at home, he always answer directly. we are staying at Lenchada Tourist Camp and the people there did a great job. It was basic but very clean en the people are vey friendly.
If we come back to Kenya then we will book again by East Africa Shuttles.
We will thank everyone for doing a great job.
God bless you all.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 18
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0
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