Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 18
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 18 Reviews
Frank Arsene   –  
Norway NO
Visited: August 2014 Reviewed: Oct 7, 2015

Email Frank Arsene  |  20-35 years of age  |  Experience level: first safari

Amazing and well-organized tour with great guides
5/5

We were a group of four from Norway that booked our safari through East Africa Shuttles safaris. None of us had every been to a safari. It was a really well-organized tour. The tour operator picked us up from our hotel and the trip to Masai Mara went smoothly with a lunch along the way.

The tour guide had a great of experience and provided us with a lot of information about Kenya, Masai Mara and the animals on Masai Mara.

In conclusion, I would definitely recommend you to use this tour operator.

Risa   –  
Australia AU
Visited: January 2016 Reviewed: Jan 27, 2016

Email Risa

Excellent service, extremely helpful, warm and friendly staff, competitive price
5/5

I came across East Africa Shuttles and Safaris online when I was trying to book some tickets for the train from Mombasa to Nairobi. Some reviews describe it as the best rated and reliable agency to buy train tickets from. And it turned out very much so. Booking tickets and confirmation by email was very easy. With this good experience I went on and booked bus tickets Nairobi to Arusha from them. Leonard delivered the tickets personally to us in Nairobi because we were having trouble finding his office. As soon as he got to know that we were having trouble buying a local SIM card he offered to help although he could just walk away. Thanks to him we finally solved the problem. Finding a reliable taxi in Nairobi could be difficult but with with his help we always got taxi drivers organized in advance at very good price. Also Leonard was very helpful in organizing a safari for us at competitive price although eventually we had to skip it and I still feel awfully sorry about that. In general, this is a very professional, reliable and helpful company, not only for safari but in almost everything when it comes to traveling in Africa. Knowing a good agency will make your life so much easier and your trip so much more relaxing. That's why I'm very happy to know this company and will definitely recommend it to anybody I know.

Aisling   –  
United Arab Emirates AE
Visited: July 2016 Reviewed: Jul 17, 2016

Email Aisling  |  20-35 years of age  |  Experience level: first safari

Extremely reliable and professional, excellent service.
5/5

I dealt with a very helpful person called Chris, who provided a lot of useful information and guidance and organized the tour. Simon was our tour tour guide. He always was extremely reliable, showed up on time and did his very best to show us as many beautiful animals as possible. We saw lots of amazing animals and we got up really close to them, too. It was such a wonderful experience and we were delighted with the tour. I would highly recommend this company.

Ramesh A   –  
Qatar QA
Visited: July 2016 Reviewed: Jul 19, 2016

Email Ramesh A  |  35-50 years of age  |  Experience level: first safari

The Manager Chris is the best tour operator I have met until now and I am a very extensive traveller
5/5

I reccomend East africa shuttles as they are real professionals and everything was great, the hotels, the driver had a good knowledge of game drives, Mr. George. The manager Mr. Chris gives a personal touch to his clients and was very friendly and professional. A great company and me and my wife will never forget this Kenyann safari with East africa shuttles

Rob   –  
Canada CA
Visited: July 2016 Reviewed: Jul 21, 2016

Email Rob  |  35-50 years of age  |  Experience level: 2-5 safaris

Exceptional communication and awesome driver and experience.
5/5

The communication from start to finish was exceptional with Chris working hard to make our experience unforgettable. Driver William took care of us and treated us so well. He is the best driver and it shows in how he treats you and he knows the Maasai Mara. I've been with William as driver 2x now and both have been above and beyond experiences. He ensured we saw the crossing and the Big 5. Thank you so much East Africa Safaris and I recommend them to anyone wanting a once in a lifetime experience.

Michelle   –  
Kenya KE
Visited: July 2016 Reviewed: Jul 25, 2016

Email Michelle  |  50-65 years of age  |  Experience level: over 5 safaris

Very reliable and accommodating, and personable.
5/5

I chose East Africsn Shuttle because of a very good review I read concerning their rental business. Chris responded to me immediately. Very friendly, thoroughly in their answers, and professional. Any concerns I had, Chris answered to more than my satisfaction. I will recommend, and use again, the business again. Thanks to Chris for making sure my trip to Ole' Pejeta stress-free!!

Zbigniew   –  
Poland PL
Visited: August 2016 Reviewed: Sep 21, 2016

Email Zbigniew  |  50-65 years of age  |  Experience level: over 5 safaris

Well organized safari with a group of friends
5/5

It was a very nice experience with Chris Mbogo from East Africa Shuttles and Safaris. The whole trip was well organized We have spent all together 16 days in Kenya. We have had three different drivers with three different cars. Everyone driver was very kind with excelent level of kowledge and skills. I can recommend East Africa Shuttles for everybody. If I come next time to East Africa for 100% I will use services of this company.

Dan   –  
Israel IL
Visited: April 2017 Reviewed: Apr 10, 2017

Email Dan  |  35-50 years of age  |  Experience level: first safari

Great guide, Great tour, Great company - we couldn't expect any better!
5/5

We wanted to have 2-days tour of the Masai Mara. We came especially for that to Kenya. We had a great guy coming to our hotel - Ben - who picked us up and took us downtown to meet Chris, the manager. We met lovely people and very honest who explained us what we are going to have. Ben brought plenty of water and we went on our Safari tour for two days.
Everything was excellent. We arrived on time to the hotel ( a 5-stars hotel in the Safari!) and did our first day, then on the day after we had another half day and then drove back.

Our guide - Ben - was just amazing. explained us everything he knew about each and every animal. Definitely when I come back to Kenya - I would go again with these guys.

Overall - we felt VERY safe, we had an amazing tour and I wish that next time I'll be there - I'll have them again doing our tour.

Caito   –  
United States US
Visited: November 2015 Reviewed: Apr 11, 2017

Email Caito  |  35-50 years of age  |  Experience level: first safari

You can't get any better than THE BEST!
5/5

Words cannot describe the amazing adventure my husband and I had on our 7-day safari! Everything from the immediate response to my first email inquiry to the sad farewell we had to bid our incredible guide, and the many months of Joao's customized planning and friendly conversation in between, went far beyond our every expectation. The entire staff is top notch! We dreamed for years of a private safari for two but never imagined it could become a reality. We chose the camping to better fit within our budget and couldn't imagine doing it any other way. Our guide Emma made each and every day extra special and we enjoyed his personality immensely! We were also blown away by the quality of food. Pascali kept good care of us and my vegetarian needs. I think I must have gained 5kg with all of that great cooking! It was a fantastic experience and worth every dollar.If camping is not your style, I'm sure you will be equally thrilled with any of their accommodation options. Look no further than It Started in Africa! They take the time to listen to your needs and offer suggestions you may never think to consider or ask about. Every question is answered and nothing goes undone. You can simply relax and enjoy your adventure knowing they have every detail covered. Once it starts in Africa, you will not want it to end. Guaranteed to be nothing short of the most wonderful experience all around, and one you will never forget. Although our trip was over a year ago, I can remember every detail like it was yesterday. Those memories will definitely last a lifetime and we can't thank them enough!

Lili   –  
United States US
Visited: November 2016 Reviewed: May 6, 2017

Email Lili  |  35-50 years of age  |  Experience level: first safari

Out of this world!
5/5

From the driver to the camp site to the experience watching the animals, wow!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 18
  • 4 star 5
  • 3 star 0
  • 2 star 0
  • 1 star 0
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